Have been coming here for years. Julia literally saved my hair. When I first started coming to French twist my hair was a mess... so dry and damaged... She literally helped me achieve every hair goal I wanted. My hair is naturally very dark brown, through the years she has taken me from black box dye to a blonde baylage back to my dark brown.... all with little to no damage and leaving me able to keep my length She is a hair god and I can't thank her enough. Highly recommend Julia or anyone else at French Twist. They are the absolute best. read more

So rude and will scream and yell at you in front of a salon full of people if you are unhappy with results. Refuse to refund, I asked for a blonde face frame and left with all brown hair because it will "wash out". Respectfully no one goes to a salon to get results they want months later. I've had my hair colored blonde and bleached for years and multiple times here to know it wasn't damaged to a point what I was asking for wasn't feasible. I now have orange hair with no refund because they thought only clarifying shampoo with no additional toner would be enough I know my hair well enough to know that would never work and they are refusing to refund. Were VERY nasty with their attitudes regardless of how upset I was (almost cried) and with me being a reoccurring client. Owners are now refusing to speak to me. Highly unprofessional and truthfully extremely low class behavior given I was SO beyond nice and sweet in my original concerns voicing that I just didn't like my hair at all. My hair is now tons of different colors in different lighting when I was very clear I wanted my sides to match my roots and the face frame to be a blonde she previously toned me with. My inspiration picture was for placement of the blend only. It got to a point they were trying to convince me I told her I wanted black hair which would never be a thought in my mind because I hate my hair dark. (Blonde picture of me is what I was trying to convey for my face frame color which she has done on me many times previously). Do not recommend at all. The moment you express a concern they might scream at you. Specifically Anjelica was the rudest one raising her voice and putting words in my mouth that were never said. She screamed at me multiple times in the salon and over the phone. Rather than want to make sure her client was happy she decided to yell and argue like trash instead. read more

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Jules and Janette were so nice to my girls and the ladies in the front were super kind

Christina Espo did a phenomenal job on my granddaughter's hair! She added some highlights and lowlights to the front. Hair was cut in long layers, blown out and then curled with curling iron. This was a treat for my little girl who's spending the summer up here and Christina made it an experience that she'll remember... read more

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I've been blonde for the past 5 years and was really really hesitant about changing my hair to a darker color. I was contemplating on going brunette for the past few months and was just so scared to change but I decided to go for it. Especially with the fall season rolling around. I made an appointment with one of the females, the color I wanted was not at all what I had asked for... at that point I wasn't even pissed because going into it I already had a feeling that I wasn't coming out with the color I asked for. (that's just from continuous bad experiences with different hair salons who just don't seem to get the color I ask for) Especially since my hair was already blonde I really didn't think that it would've been that hard to get my hair to be a light honey brown?? Instead I got nearly black/burgundy. Now I'd have to bleach again if I decided to go lighter... which is only going to do more damage to my hair which was what I was steering away from. The overall salon is gorgeous, all the stylists and workers there are sweet and kind. The female who did my hair was super kind and accommodating. I didn't get anything but a color change so I can't rate their blowouts/makeup service. side note: they don't take card.. Overall idk if id give this salon another shot, nor any other salon because never once have I left getting what I asked for 4/10 would recommend. read more

French Twist - The color I got, not at all what I asked for. - Hair Salons Near Me - Staten Island, New York

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I normally don't write reviews, but I just had to because Tara did such an amazing job with my hair, and I'm obsessed. It was my first time going to French Twist, and she made me feel so comfortable and made sure I was happy with how my hair came out and if there was anything that needed to be changed. The sweetest person ever! I highly recommend booking your appointment with Tara. read more

French Twist - Hair Salons Near Me - Staten Island, New York

Stephanie gave me the perfect cut! Understood Exactly what I was looking for! Thank you!

Kathy did a blow out for me on Friday and I don't know what she sprayed my hair with but my hair didn't have an ounce of frizz ! I was on a roof top party in Jersey city and it was 100 degrees by the water and my hair stayed beautifully ! The next day I had an appointment. at a local salon in Jersey city for another blowout because my hair ALWAYS gets frizzy during the night ! Well not this time!!! I cancelled the appointment ! On Saturday I went on a dinner cruise and my hair still didn't frizz at all and it was extremely hot!!! We left on Sunday and my hair still looked amazing !! It lasted 3 days ! I was amazed ! Shoutout to Kathy ! Thank you !! read more

Gab quadrato ( @hairbygq_ ) is the absolute best!! She is such a sweetheart!! You tell her what you want and she does it!!! She knows exactly what shes talking about and always delivers!!! If you are a new client I highly recommend using Gab for all of your hair needs!!! read more

First of all, whoever answers the phone over there is incredibly rude and nasty. Very unprofessional. She was so rude that I called back and completely cancelled my appointment. Now that stylist lost a customer bc of her. Secondly, I don't recommend getting your hair done here anyway. The girl I went to the first time was not attentive at all. It's like a chop shop. If you're not getting a balayage they don't really care, they're quick to move on to the next. There's so many better stylists on the island than this place. read more

I can't believe how rude they are on the phone. I am looking for a new salon. I called, and the person who answered the phone sounded miserable. She answered my questions but sounded annoyed the whole time. She even hung up while I was still speaking! I have no idea how the stylists are, but I'm not taking the chance if this is how I'm treated before I'm there. read more

I would rate them zero stars if possible. I'm not the type to speak up or complain EVER but the girl who colored my hair did an awful job and I nicely asked if she could just dye it darker to cover it up. She was so so so annoyed and went to talk to the other stylists about me...which I heard. She did dye it, however, she could not blow dry my hair so I left the salon with wet hair and paid $150. Like for what. When I went home I called the manager and she told me that what was done to me "was costly for the salon and she could not issue a refund" and that "she did not have enough time to blow dry your hair" ok I should not have paid 150 to leave with wet hair. Everyone is rude and stuck up but hey it's Tottenville! Save your money and time and go elsewhere, thank me later read more

Tiffany has been my hair stylist for cut and color for years and I am absolutely indebted to her forever. She always delivers the perfect cut and color and I am thankful to have found an amazing stylist like her. The vibe at French twist is always upbeat and fun and going there feels like hanging out with good friends. Thank you Tiffany for always making my hair dreams come true! read more

Nicely decorated salon. Great ambiance. Huge. Lots of staff. A place where you know you can confidently go to 75% of the girls here and come out looking good.... Only thing I don't like is that you have to request for the better brands of hair dye/products to be used on you because they will use the house product if you don't request what you prefer. Their house brand isn't bad, it's Schwarzkopf I believe, but I prefer Olaplaex since I'm blonde. But I guess that's how it is ....kind of like when you go to a bar, you have to be specific on what alcohol brand you want to be served so you don't get a hangover. Not really a big deal, just hopefully as the customer you know better to ask for what works best for you...4 stars not 5 because of this, on behalf of the blondes; especially since Olaplaex has become so well known. Thankfully, I knew to ask for it from my previous hair dresser......Although the hair dressers here have good techniques, I do wish they'd educate you on beneficial products and/or hair tips and tricks. Even if I have to order it online, I want to know what's good for my hair.... I live with my hair 365, whereas I'm in the salon every 4-8 weeks, so I need some guidance for everyday treatment. IMO that is what's lacking, educating the clients...... Also, the hair washing girls are often rude, very impatient and rough..... read more

I booked an appointment here for makeup two months in advance for the day of my baby shower, they booked me with their makeup artist Ally. The DAY BEFORE the event the makeup artist sends me a text she has something to do so she's cancelling the appointment. The salon themselves never even bothered to call me, apologize or issue any sort of accommodation whatsoever. Extremely unprofessional, i wouldn't recommend! read more

We moved to NJ 5 years ago and the trip over the bridge is well worth the ride. My husband & I are customers for many years and have never been able to find a salon that rates higher. Highly recommend! Staff is excellent - professional, friendly and all are on the to of their game! read more

I have been going to French Twist for over 20 years. Everyone who works there, from receptionists to shampoo girls to hair dressers are always so nice and welcoming. My daughter and I have always been treated like family, and of course we are always so happy with our hair. read more

Not only am I never going back to this overpriced, stuck up establishment, I am also spreading the word to anyone I know. Worst customer service ever starting with the woman at the front desk who is rude and condescending. They messed up my appointment time claiming I made a different time than I really asked for and that I probably wouldn't be able to have my hair done since they were so busy. They also had me down for a totally different thing than I came there for. To top it all off at the end they tell you they don't accept credit cards, only cash! What a joke ! There's no signs anywhere indicating this at all. Plus who doesn't accept credit cards in the day and age? Sounds fishy to me! read more

I think that it's awful when the owner of French Twist has to call a customer to target another because of a bad review, it is simply - bad business, and so unprofessional. Admit your wrong and move on. And the customer should be ashamed of herself to take sides and to post a false review when she hadn't a clue what was going on .. read more

Love love love French Twist!!! I went here to get my hair done while in Staten Island and the ladies here are lovely and very talented when it comes to hair! I really loved the wavy blowout done on my hair! The ladies get hair done fast and if I could I would travel here every month to get my hair done!!!!!!!! read more

I've been coming here now to have Rose (one of the owners) cut my hair for about 4 years now and have been very happy. I've never had any complaints and have recommended her to several friends and family members. The customer service is unmatched, the salon is always clean and the end result is excellent! read more

I came to French Twist for my wedding day and I am SO glad I did! From booking them months ago to leaving there on my wedding day, they have been nothing short of amazing. I had 4 appointments including myself, for hair and makeup. Right when we walked in we were taken to our stylists right away. Never felt rushed and was never waiting to be seen , everything just went so smoothly. Customer service there is great. Quality was even better... all 4 of us left their feeling and looking amazing! We all knew exactly what makeup and hairstyle we wanted and they all did it perfectly. I will always recommend French Twist to people and especially the girls who take care of us ! ...... Julia, Melinda, Tiffany, Anjali & Jeanette Thank you so much for making us look beautiful on my wedding day!! read more

Called for an appointment for my daughter to have a haircut same day. Did not request specific stylist. Was given an appointment at 4:30 with Michelle. 4:40 we were still waiting, although other stylists appeared to be available. When I inquired about the remaning wait time was told it would be another 10 minutes. We left. Won't be back. Don't give appointments you can't honor. read more

Been going for many years...... Paris is wonderful , I highly recommend her for color. Angelic is also excellent . However, make sure to ask the exact price when using anyone new.....my daughter was just fleeced. She usually pays 80 to 100 dollars for a touch up on highlights and blowout. This time she unfortunately had to try a new girl, who charged her 190.00 for the exact same job. When she questioned as to why? Different hairdressers may charge different fees for service. Demand prices before you sit down. Disappointing. read more

I've been going to Ashley since she's a teenager. I started with dark hair and honey highlights. Now I'm a blonde with the most amazing highlights. To be honest, they're all so talented. But I love my Ashley. I don't live on Staten Island anymore but I drive in for her. read more

I've been going to French Twist for almost 20 years - since their original spot on Hugenot Ave. I have had my hair done by almost all the girls in there and they are all amazing. The place gets super busy on the weekends and sometimes it's tough to get an appointment with my girl, but I can't imagine going anywhere else. read more

This place is great, Rose is great, been going to her since I grew past getting a hair cut that only involved electric clippers.

I have been going here for years. If you are a blonde, go see Ashley. She is the absolute best. I don't even have to tell her what to do and my color is perfect every time. I wouldn't let anyone else touch my hair!!!! read more

The service at this salon is excellent. I often go there for haircuts and they are always professional and do an amazing job. The owners are so welcoming ! Love this place read more

I have been coming to French Twist for over 14 years and I love my hairstylist, Renee. She is very professional, kind, and caring. Renee always offers me good advise on my hair. I have received so many complaints on my hair cut and color!! Thanks Renee!! I would highly recommend Renee for your next haircut. read more

I have been going here for approximately the last 15 years and I have never been disappointed. (I go to Jen and she is amazing!) I will never go to a different hair salon. They are very professional and knowledgeable and the salon always looks so nice. I can't wait to check out the new location! read more

I went here few months ago. In May. I keep meaning to write this post. When I arrived front desk was very very rude. Made me wait while my stylist and her friends were chatting and having coffee. Rolled her eyes and got annoyed when I told her it was past my appt time. Once seated I explained what i wanted. The stylist said she knew. A young thick girl. Blonde. As she started to cut my hair I had to keep telling her and showing her the picture that i needed her to cut it shorter. It wasn't a hard cut. A symmetrical Bob on thin hair. After 10 minutes of this. She says" no no this is good." (It was a straight old lady Bob). "If you want a short hair cut you have to go see one of the other stylists." I was like wtf are you kidding me? Clearly this young girl knew nothing of what she was doing. All the while she was rude and talking to the other girls about their vacations. Ignoring me and getting annoyed she had to keep getting interrupted. She kept combing my hair telling me to let it grow in when I wanted it short while she texted on her phone in between. Wtf? This place is expensive too. I left very upset and will never go back. I drove straight to super cuts in jersey. I showed stylist a picture. She said "you showed them that and this is what they did? " she couldn't believe it!!! The woman cut my hair exactly like the pic I had! I left happy and it cost me 12$. Be careful at French twist. It's very hit or miss. That is A chance you take there. Staff is very rude and for those prices you should be respected and treated friendly. Also hire ppl that actually know how to cut hair and give them all lessons on how to be friendly and courteous. Keep them of their phones! Bad business. read more

My wedding hair (by Regina) and makeup (Angelie) were flawless. I received so many compliments! Highly recommended.

I love French Twist! Renee gives the best men's cuts around, and the staff is super personable. I've never gotten my hair dyed here, but I wouldn't be opposed to it. Men's cuts are pretty cheap here, which is a huge plus for men who'd rather go to a female stylist (i.e. I'm a gay man, and in my opinion female stylists are more fun with whom to talk). I highly recommend French Twist, and though I've called and booked an appointment same-day, I'd definitely make an appointment before heading there. read more

Lovelovelove this place! When I first moved to Staten Island 5 years ago I was nervous about who was going to cut my extremely curly hair. I was referred to Platt and she has been my girl ever since! She is the only person I trust with my hair for cutting, blow outs, and color! French Twist never disappoints! read more

Ashley is the best! Shes been doing my hair for years she knows exactly how i like it! Shes the best hair stylist ive ever been to! Love her! read more

love this place!! been EVERYWHERE to find a talented hairstylist and FINALLY found Raven! she is so sweet and kind and actually listened to me!!! she has given me the best hair styles ever!!!! read more

Terrible blowout my hair looked like an afro and my hair dresser was rude! I waited for 20 mins while my hairdresser was on her phone eating chips. So many hairdressers just sitting around and still there was a wait. I will never go back! read more

French Twist is pretty awesome. Great stylists, great prices. I had my hair cut, colored and blown out. Really happy with them. my advice make an appintment early they get booked pretty quickly! read more

Went to French twist for years and I agree with the other posts Raven and the other stylist are extremely talented. However the issue I run into is the way you are treated on the phone and when you walk in. Every time I've called to make an appointment I am put on hold for at least 10 minutes which I feel is unacceptable. When you walk in and approach the front desk no one greets you with a "hello" or "hi... How are you?"; there is only an unpleasant stare from the older woman at the desk who doesn't say anything besides you can get washed. I got married last year and wanted to have my bridesmaids and my hair and makeup done here. I was told I would have to wait for the book to come out which was three months before my wedding. Then no body wanted to work on a Sunday, I can literally here them arguing in the back about who was going to do it. Then they decided that a large deposit would scare me away. I decided to then go there and talk with someone. I was then talking to who apparently was the owner who basically said in so many words they don't want to do it. Considering another upscale salon just opened across the street, you would think they wanted the business but they didn't. Although the stylist are talented I refuse to return to a place that treats its clients in a "we don't need your business manner". read more