Sadly both the service and quality has gone down. Although they do have a large supply of medical…read moresupplies upon closer look many things appear to be of low quality grade material. I came in recently looking for some walking cane tips. But the ones they had were made of some type of hard plastic rather than heavy duty rubber. I'm pretty sure the people running the place are not the original owners. This used to be the first place you shopped at years ago. You will not get much bang for your buck here. Not today.

Appointments waiting are very long. We've been waiting for over an hour and that's with…read moreappointment. On this one hour mark nobody is here and we're still waiting

A group of nice people, always helped me with my sister's wheelchair, slight adjustment made our…read morelife so much easier. Thank you!!!

We rented a chair from here while my husband's was the shop. Everybody was so kind and helpful. We…read morekept having to extend because of delays and no problem. The chair was a hard to find specialty chair and honestly was at a great price compared to other places. We are so grateful for the excellent service and kind people at this business! It literally saved our holiday and my husband's health.

I am thankful for the patience and great experience. I had at Hallers Pharmacy Medical Supply. I…read morehad tried out cushions due to lower back pain and kindly met with excellent customer service and would recommend Haller Pharmacy Medical Supply to anyone in similar situation.

When someone answers the phone they should have knowledge of the products they have available and…read morebe able to answer questions. Found that today when I called , the person had no idea of what they had available.

In August 2022, I was diagnosed with severe sleep apnea at 28 years old after participating in a…read moresleep study at Sutter Health. During the study, I had 54 AHI events per hour (almost 1 event per minute). The doctors made it clear if that I didn't treat my sleep apnea that this could lead to an early death. I called every CPAP company in the bay and eventually called Air for Life. I was able to talk to Jon on the phone immediately and come in that same day. When I came in, I felt like I was taken care of. Jon walked me through how to use the machine and fitted me for my mask. I found out through our conversation that Jon is a registered nurse and also uses CPAP therapy to treat his OSA. I'm so glad that I was able to find Air For Life and take care of this. It's been 2 months of using my AirSense 11 and I feel so much more rested and no longer need take naps in the middle of the day. If you have been diagnosed with sleep apnea and are worried about it, come to Air for Life and have Jon teach and guide you through it.

Update: Two hours after posting this review, Jonathan facetimed me and explained Medicare's process…read morewas creating additional delays. He apologized for the poor communication and promised to do better as the office is moving to San Jose and they are hiring. Then he showed me the product & shipping label, and sent me the tracking info. He even sent me his wife's contact information. This is a great business if you can get them to respond. The owner is very experienced and knowledgeable. The good: Before I switched to Medicare, the owner warned me that Medicare will want an updated Rx for my sleep apnea machine and supplies. That great advice meant Medicare covered my first order. The really bad: But for my second order, I could not get a timely response or supplies after emailing, telephoning, talking to Johnathan, and texting. I even tried going to their Fremont office but it was closed.

They have great stock everyone very knowledgeable and…read morefriendly. My favorite place for medical.

We had an emergency and urgently needed a transport chair. I would have ordered one online, but…read moredelivery wouldn't arrive in time, so we decided to go to Thrifty Medical Supply even though its quite a distance from us. Prices vary depending if you want to rent or buy. We didn't mind the cost since it was an emergency, but unfortunately, the worker we spoke with was cold and showed no compassion. It was disappointing, so we decided to go elsewhere.

The customer service was very friendly and helpful. The bed worked perfectly with no issues during…read moreuse. The delivery person was punctual, friendly, and responsible. Overall, a great experience -- I would definitely recommend this company.

All of it! Delivered on time and picked up on time. The…read morepeople are very nice and efficient to deal with.

I went there early to get some things and they closed over an hour early on Wednesday. When I left…read morea message to call me back the Manager "INDY" said the weather was bad so they closed early. I said, No, it wast it was perfect and I was there but your store was closed. Then she changed her story to, Ohh I mean someone was sick and we had to close the store. I asked if it was protocol and she then interrupted me and said what did I need and did I need anything else? I was then just asking to make sure of the hours and she insisted on cutting me off, when I asked for the managers name she stated it was her. I can see why they have a low rating and I was advised not to go there.

This store does not deserve any stars, But I had to put at least ONE DAMN star to post this review…read moreto the YELP WORLD. First of all they only have one single obnoxious, rude, blunt, non-helpful human being that works here. My friends and I came here to see if they had any white dress scrubs for our pinning, but what do you know...she weren't helpful at all! We came in and she didn't bother to greet us but instead she was on her phone the whole time not trying to assist or asked if we needed help. When we do asked for help, she didn't know where things are and didn't bother to check if she had anymore supplies in stock. PEOPLE NEVER EVER COME HERE. YOU'LL REGRET IT BECAUSE IF YOU SPENT LESS THAN A DOLLAR SHE'LL THREATEN TO CALL THE POLICE!!!!! RACIST MUCH???!

I can't even begin to speak about how amazing this business is. Customer service is a long lost…read moretrait. Not with Aria healthcare. I needed a rare mask, within minutes the owner personally called me, and had it delivered to my location due to a last minute emergency. This is the best I've ever been treated by a business hands down. They are nothing short of truly amazing!!! They have all my business going forward. By far the best value and selection in the Bay Area as well.

I cannot find the store! I drove around and around, even parked and walked down the street where…read moreit was supposed to be at but there was no such address! Can someone tell me there is such a store and they carry sleeping aids parts.

Called to rent a hospital bed for my wife who just had knee replacement surgery. Everything ordered…read moreand completed over the phone and the bed was delivered by a nice driver gentleman who brought the bed in Pieces and set it up in our downstairs room and all went perfectly fine. I will hopefully never need a hospital bed but if I do I know where to go.

This is a wonderful company to rent or buy medical equipment from. We have rented hospital beds…read morefour times over the years. Their service is excellent and their prices are reasonable. I highly recommend them.

I've had my Bruno straitlift for 6 years and this is my first need of repair. The visit was…read morescheduled in 3 business days. They sent out John C. from the Sacramento office. When he arrived he diagnosed the problem quickly and he had the necessary circuit board on his van. He was efficient as well as personable. John also fixed a couple of other glitches I had with the chair. I now have a chair that works like new. I'm a happy and satisfied customer.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.