Whenever you move house to a new area you have to find replacement establishments for everything,…read moregrocery store, dry cleaners, pizza shops, drug store etc, etc its a nightmare, but its even more of a nightmare, if, like me, you are a car nut.
Lets be clear here, i love my car, and putting my car in the hands of an unfamiliar garage is like a pet lover boarding their beloved pet in a strange kennel, i'm not even kidding, i get that anxious.
When the water pump on my car was on the way out i stopped in to see the guys here and talked to Tony in service. I felt a little more comfortable than usual as i drove in and noticed all the high end cars in the lot, Audi, BMW, Bentley, Mercedes, Range Rover, Jaguar and some classics that looked immaculate, but i digress, back to Tony.
Super nice guy, we chatted a while and i told him i wanted a second opinion that it was in actual fact the water pump that needed replacing. I'd already been to the local garage where i used to live and they'd told me that's what it was, but i wanted a second opinion just to be sure.
Tony came back with the confirmation and a little extra bad news, it needed replacing immediately, it was ready to bust out completely and the additional damage it could cause would be substantial.
Tony gave me a quote that was very reasonable, i had spoken to the dealer where i bought the car several years ago earlier in the day and they had almost given me a coronary.
But now i have to leave my baby in the hands of strangers without even having the chance to say goodbye to her (told you i loved her!) so a few sleepless nights were ahead.
Couple of days later i get a call from Greg who i hadn't met, and at first i thought i was going to hear that i needed all kinds of replacement things and they wanted me to authorize the work and the new estimate was now double what i was told.
I held my breath.
"Its ready, come and pick it up before 7"
I'm like, "really? that's it?"
"Yep" said Greg, "see you soon"
So i head down to pick up my baby, and got to meet Greg, hell of a nice guy and real pro, there was a little confusion in regard to the original estimate Tony gave me, who wasn't there today so we couldn't talk to him, not much money, but i brought it up with Greg who didn't even bat an eyelid and said "ok, if that's what we said, i'll adjust it down"
WHAT! YOUR TAKING MY WORD? (by the way, i was being truthful)
AWESOME!!
I am so relived to have these guys so close to where i live, i'll be taking my baby here now for all future work and know she's in good hands and will only have the work done on her that she needs.
Will be nice to get some sleep tonight now she's home.........
P.S - If my wife reads this, i love you too honey.
