Unprofessional, first solution is pushing pills, staff is uncaring, poor communication, will not assist in referrals for services they advertise on their website that they offer. Sent incorrect information to a facility that I had to work with my insurance agency to get because Freeport Medical Center refused to help me with a referral. They sent the wrong phone number to the facility to contact me, which created a major issue and inconvenience. Unapologetic, insincere. Refused to transfer my medical records due to a balance on my account, which is ILLEGAL. I had to threaten legal action before the office woman would agree to send my records along and then she told me I was being put into collections. If i could give zero stars I would. I once stood at the front desk for 25 minutes without anyone checking me in, no bell, no sign, then when I did call out for someone because it was past the time of my appointment the woman was agitated and I was made to wait an additional 15 minutes. The nurse was very aggressive when checking my blood pressure and put the cuff on way too tight and I let her know it hurt and she laughed. I was sent for blood work and the results were never discussed at my next appointment until the appointment was over and I asked about them. This place is rude and completely unprofessional and unethical. read more