This review is long overdue! My family and I visited Yellowstone NP end of August/early Sept for…read morecamping trip. At the end of our trip, we started our roadtrip back home to CA and my bf had a bike accident on the way from the NP to Jackson. The nice local lady helped my bf and suggested for us to go to St John's Urgent Care to get him checked out since he had a small concussion from the fall and road rashes etc. We drove St John and got my bf checked in and he was seen very shortly after. His nurse was Allie and Justin and they were so wonderful, and may I add, also funny! They took really good care of my bf, from cleansing the wounds to dressing the wound. Although, it looked pretty painful when my bf had all his wounds cleansed, scrubbed with a sponge over and over until the dirt was out.. OUCH! He also got two X-rays, all ordered by Dr. Kevin, who, by the way, the sweetest doctor in urgent care we've met! He was so thorough and took the time to ask my bf carefully all kinds of questions to make sure he was okay. He examined my bf's helmet and examined all of his wounds so carefully. He gave his diagnoses and they were spot on after the X-ray results. When my bf was back home and went to see his family doc at the advise of Dr. Kevin, his family doc gave him the same diagnoses. Lucky to say, my bf's accident was barely at the threshold of being serious, so he was really lucky.. Overall, great facility and great people. I wouldn't want to say we would def come back again but if you ever find yourself in a hole...in Jackson, check them out first before going to the ER... We had a wonderful experience despite the unfortunate event.

My daughter is a type 1 diabetic and, shortly after we arrived in town, her CGM stopped functioning…read moredue to the cold weather and she was feeling light headed as if she might be going low but at the same time had been dealing with highs so we needed to be cautious. One of her monitors (for which we had test strips) wasn't working either. We had one other monitor but no test strips. It was a Sunday evening and we quickly learned that all pharmacies were closed and that all T1D devices and test strips were behind the counter and unable to access. So we went to St John's Urgent Care. The front desk girl, barely put her cell phone down, and, with no one else in the clinic, treated us like a huge bother and said that we would have to sit and wait and have an appt in order to "see" if they could give her even a test strip to check her sugars. Maybe it's company policy, but it doesn't fit what you would expect from a medical professional, and the way she presented it was cold and careless with something as delicate as blood sugar levels. We went back to Smith's and a kind woman who worked up front brought us right to a manager who then took us to find a pharmacist who was there after hours. He, without hesitation, opened the pharmacy and helped us choose the best (quality and price) monitor and strips. That's what I call good business protocol. *(In fairness, we did not see an actual physician at the clinic but the front desk made it clear that she has zero compassion for the people coming in for help and who deserves that when dealing with an emergency?) I hope she gets replaced soon as I've heard that the actual docs and nurses are quality people.

Although the care I received was good, I would not have utilized their care if I would have known…read morethat a "Physician Office Visit" would leave me with an $800 out of pocket bill. You will be charged by a "Specialty" provider although it is a PA providing basic primary-level care. I highly recommend going to an urgent care or elsewhere to avoid being way over charged to basic services.

After reading many reviews on multiple platforms that the doctors here don't wear masks, I called…read moreand asked if I could have a doctor who wears a mask. The dude said "if want to believe that, go ahead, I can't help you" and promptly hung up on me. These people seem to be eager to lose business for the purpose of demonstrating that they don't believe in modern medical consensus. I can't imagine how I could trust any diagnosis they give.

DO NOT GO HERE UNDER ANY CIRCUMSTANCES…read more After I left this visit with the doctor, I was very disturbed. I went in because I had a soar throat. Once in the examination room with, the male nurse asked me to take my bra off and put a gown on. He left the room so I could do so. I am put off by this request but then I see a hand-made sign that says "take off underwear when wearing the gown". So I do. Dr.Blue enters the room without knocking, this doctor is NOT WEARING A MASK DURING COVID-19 PANDEMIC. He asks me the same exact questions that the nurse asked me then he comes over to "check my lungs". The gown is open in back, Dr.Blue places the stethoscope but doesn't keep it in place for even half a breath. Then when it comes to my chest he goes above my breasts with the stethoscope, above the gown, not even for the full breaths. Then Dr.Blue says, "Okay, we have to get inside here." he starts to lift up my gown. Dr.Blue felt under each one of my breasts and left the stethoscope there for 3 breaths each. He gives me a diagnosis, hands me a bottle of pills - didn't tell me what they were or how much they costs, just told me to take 2 in the morning and 2 in evening. I have never entered a medical center for a soar throat before and left with a breast exam. You don't need to remove your bra to listen to your lungs or your heart. Dr.Blue is a pervert and puts his patience at severe risk by not wearing a mask. To add salt to the wound, I called 2 weeks later to get my test results, since they told me I would have them within 72 hours... I was greeted by the two rudest receptionists/nurses over the phone. One was an older woman who told me that I didn't know what I was talking about. Another was an atrocious young man who told me that he didn't care about my test results and told me to never call back again. It took me three weeks and 5 phone calls with 4 different nurses/receptionists to get my test results - I was told I would have them in 3 days.

As we were packing our RV in Yellowstone, on the 10th day of a 5 week trip, 2,000 miles from home,…read moremy wife fell and broke her wrist. We received excellent care at the Yellowstone Clinic and since we were headed to the Tetons they recommended us to Teton Orthopedic. Dr. Williams and the staff couldn't have been more hospitable, caring, professional or competent. We were so lucky to have them provide care and corrective surgery. We are very grateful for Dr. Williams, the staff and hospital personnel's care and professionalism. Because of their intervention and surgery surgery procedure decided on, in consultation with Dr. Williams, we are more continuing our trip. Thanks to everyone at Teton Orthopedic and St. John Hospital, and especially Dr. Williams.

From the owner: Rafael Williams, MD is a Board Certified and Fellowship Trained Orthopaedic Surgeon, specializing…read morein Shoulder and Upper Extremity