Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

Contacted East Coast for central a/c "check-up" of vibrating noise. Tech. came on time, inspected…read more& replaced the noisy part. Jason came the following day to make sure the a/c was properly working and with one minor adjustment, everything turned out fine! Highly recommend East Coast; local, professional and Jason & office staff very pleasant!

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

Make sure you get Dennis! He is fair, honest, and hardworking! He will analyze your job and try to…read morehelp you save money! He is methodical in his approach and your plumbing needs will be better for it! Last year, he installed a tankless water heater and this year he had to replace my heating wiring system! There were other times he saved me money such as a bubbling washing machine pipe that was nothing more than too much detergent! You will get quality, service and value for your bucks!

*** This is a follow up review. After a conference call with Dept of Consumer Affairs, the owner of…read morethe company is, in fact, a licensed HVACR provider. I appreciate the owner of the company following up the Dept of Consumer Affairs to clear up this confusion. The differentiation is "person" vs. "business". The below was earlier today. Please see abbove for updated info. I telephoned the company to learn of their HVAC license number as I could not locate by their name. Whover answered the phone did not identify the name of the company. He merely said Hello. He gave me a license number. I phoned the NJ State Board of Examiners of HVACR and this entity is not licensed.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

I posted on yelp that I was in need of AC repair. James was quick to respond & a great…read morecommunicator. Our AC wasn't keeping up with the latest heatwave. Over the phone after describing the symptoms, he had a pretty good idea of the cause of the problem. The technician verified James' diagnosis and quickly fixed the problem, giving me great descriptions along the way! Again, this was during a heatwave when many Cooling service firms that I contacted either didn't get back to me or said that they were too busy to help me. Rightway was responsive, quick and performed quality work at a fair price. What more can you ask for? I will happily do business with Rightway again. James is the owner/operator of this business and the care that he has for his customers is obvious in the way he does business.

James was super helpful with checking our unit and helping us remove it from the corner of our home…read moreand transferring it to the other side of the house! Glad we decided on using this company, after calling 3 other places...that were extremely high on price! He gave us a quote and my husband and I decided it was the best out of all ! He moved the unit exactly as requested! He explained the process and did not leave until the condenser unit was installed!! Very helpful with questions! Perfect with our project placing new pavers in the backyard! Definitely would recommend ! Knowledgeable & Great guy!

Always reliable. I have been a customer for the last 30 years. Great work and quality .read more

The heating unit in my house stopped working and when I called Garden State they scheduled a fast…read morevisit. The technician , Jay, that came was very professional and friendly and fixed the problem very quickly. Bill L.

I recently had a few issues with my central air unit and I called three local HVAC companies for a…read morequote. My tenant called me a few hours later to say that he was so impressed with how courteous and professional Dennis from Atlantis was, and how distinguished he was from the other companies. When I compared the quotes of the other companies, they were the best priced too! I scheduled the installment of the new unit and was so impressed with the efficiency of the service and overall job done. I scheduled work to be done on my other rental property soon after and had the very same experience. I HIGHLY recommend Atlantis for those of you who, like me, didn't already have a HVAC/heating company that they trust. I signed up for their annual contract in both properties (also cheaper than other companies I obtained quotes from) and now have the peace of mind I have been searching for.

Wow so just my luck a lightening bolt blew up my AC at 3:30 the Eve of 4th of July...I called a…read morelocal guy a few towns away and he could fit me in Friday. I searched emergency repair and found Atlantis who answered on second ring and would call his repair guy who was still on the road for the day. He called at about 9 pm needed to grab dinner. We decided that the morning would be fine. He was here by 9 and I was running but 9:15 . Thanks so much to Mario and Tim...Great job Great tech...So Cool ...no pun intended...