First class operation. Will bend over backwards to help! Will do business with them again!read more

Decided to stop for the night at the rest stop outside of the badlands. Overnight my battery died…read moreand I needed a jump. Long story short Olson Towing was responsive and got to me in a half hour. Scott was a friendly man and I recommend calling them in the future!!

Our truck broke down on our way back home to Idaho. Rapid Towing driver, John was quick to show up,…read morelistened to our issue and helped troubleshoot. Gave us a jump and made sure we made it across the street to the auto parts shop. I highly recommend calling them to help you out! They did not put a damper in our trip!

The worst company ever!!! Do not use them!!! They blew my battery and my fusses and will now…read morecompensate or fix nor own up their mistakes, they are cheap skates and try to screw you do not go through them!!!

3:22 Called Roadside Assistance; got directed to local representative; explained how the starter…read moreon my 2002 Silverado wouldn't function; requested tow truck meet me at my home address and follow me to a location about one mile away on an easy access gravel road to pick up the truck almost immediately received a text with a case number 3:48 Received text indicating 4:47 tow truck arrival time 4:35 unknown call from Cincinnati Ohio; didn't recognize; didn't answer 4:36 Message from Thomas in Cincinnati wanting to know if the road was graveled so they could select a truck that wouldn't get stuck, left a totally worthless call back number 4:41 Call back number did not connect me with Thomas; gave me irrelevant information about four offices in Cincinnati 4:43 Call back to AAA original contact number; reported the problems I was having; representative claimed truck from Olson's Towing was 20 minutes out. 5:21 Received a call from Olson's Towing driver requesting information about the where the truck was located and what the road to access it was like; Told him to meet me at my address and follow me on a good gravel road to my truck 6:00 Olson Towing driver arrived and followed me to the disabled truck 6:25 Truck loaded and on it's way to local repair facility. Why the need for redundant information is beyond me. Speaking of beyond, AAA Road side Service is FUBAR on its best days! Will not renew my membership. State Farm offers roadside assistance without mileage limitations at a much lower cost. Stay away from these clowns! I'm planning on posting this information wherever I can to inform customers just how great AAA is.

We always get excellent service from Boni at AAA in Rapid City. She is knowledgeable, friendly and…read morethorough. Keep up the good work!

Southbound and down on our recent cross-country road trip, I blew a tire on our pop-up camper…read moretrailer in the middle of nowhere. Not the first time that has happened, and not the last... But it's always an inconvenience, and add a small layer of worry once you get a look at the spare-- generally, it is the best of the tires you were going to get rid of the last time you got tires. In my case, it was pretty bald... nothing like being 400 miles from your destination, 1,500 miles from home, and not much between you and the next real city but a lot of two-lane highway as the sun is going down. Luck (and slower speeds) worked for us, and we made it to town. The next morning, I found Great Western Tire just down the street from a favorite outdoor chain store I try to visit as often as I can, parked my truck and trailer and walked inside. After admitting to a nice guy named Derek that I wasn't sure I was in the right place, I told him my predicament. With a 15 year old trailer, the 13" tire size can be tough to find at home... not here. Despite this place being a commercial tire joint specializing in big truck tires and retreading service, Derek quoted me a fair price and said he could have it ready in about an hour as they were a little backed up today. I ended up buying two tires, and left the trailer while we took the kiddos to Mt Rushmore. I got a call an hour later as promised-- trailer was ready to keep on keeping on. The new tires were placed on the main wheels, and the "good" tire was reinstalled on the spare rim, and placed back in the rear of the trailer. Now if I could just slow down with that 80 mph Wyoming speed limit... Nobody likes to be stuck away from home with auto repair or tire issues-- this place was no frills, no fuss, fair, efficient, and affordable. Worth a phone call if you're in a jam. Mind you, there isn't a college kid working the front end offering you fresh coffee like a retail tire store-- these are working folks who know you aren't here for a haircut-- you're here to buy tires and get on with your life. Thanks to Derek and the Great Western Tire folks for getting us back in the road fast with fresh tires and great service.

We we're having problems with our truck while out in Sturgis, SD. In Deadwood, brake calipers froze…read morecouldn't move truck. Called Plains Towing. They were out within 20-25 minutes. Nicest young man who got our pick up put on flat bed and towed back to Sturgis where we we're having the truck worked on the next day. Highly recommend this business.

We had car trouble after spending the day at Mount Rushmore. We were so fortunate to have Plains…read moreTowing and Recovery come to tow our car. He arrived promptly and despite the challenges of the parking decks got our car.on the tow truck and took us to the car repair shop and to the airport to pick up a rental car. Alvin was so courteous and thoughtful and made this irritating inconvenience easier for us. He is the person to call if you need a tow.

I needed my driver's door window regulator replaced in the middle of an epic journey with my son…read more I did not bring a drill to drill out the damn rivets ( thanks Ford ), and brought one that I bought to install for me. The job was done well, minus to greasy fingerprints all over the inside of my Van. A fair price was charged. Betty B and Eddie Boy were very friendly. I'd recommend going to Millstone to eat while you wait. I recommend this shop and would definitely return if I had the need. Good luck Betty to your grandchildren, and stay strong!!!

Have to agree with all the previous reviews. Had a check coolant indicator on our MB van. No…read moredealers within 300 miles. Was able to get fluids filled quickly that we were able to get at a local NAPA store. Friendly and quick for an out of towner. greatly appreciated!

We are traveling and had a brake issue. The gentleman I spoke too was very kind and call to his…read moreother store and got us in for an inspection They were very prompt and courteous we got back on the road and contributed our trip!

What ever you need done to your vehicle the guys at Westside Tma got you covered they do great work…read moreand they are fairly cheap and they have a cozy waiting room. I highly recommend them

Hands down the best service in town. Whether it be tires, wheels, diagnostic or mechanical Pit Crew…read more2 You is amazing. I refuse to use any other service. Best prices in town, friendly personable customer service and professional quality work. Greg and Pit Crew have saved me multiple times with my commuter vehicle helping replace the catalytic converter, O2 sensors, spark plugs, wheel bearing and just recently a evap canister purge valve. Greg, Ricky and staff are very knowledgeable and have been extremely helpful when it comes to selecting appropriate seasonal tires. Pit Crew 2 You is my go to and the only shop I trust to keepmy vehicles on the road.

The guys that work there are so amazing!! They got me in and out and had a smile on their face the…read morewhole time. Tyler was super helpful and explained everything to me that they had done for me and walked me through all the details. Definitely going back in the future for all my tire needs!!!!

56 minutes ago New…read moreOverpriced Very rude, disrespectful, blocked my number while trying to make arrangements to get my 90 year old mother's car out when it was wrongfully towed from her designated apartment parking spot. They will not let u look at the car before paying the nearly $1k. Or get her personal items out of it if we can't get it out and pay them the money first. Then they will send my 90 year old, deaf mother with dementia to collections thru no fault of her own for "forgetting" to renew her tags this January!!!!! HELLO, that's part of demetia!!! But 3j is completely rude and not accommodating regarding this situation. Decided to block me instead of having an adult conversation. Childish, rude, and disrespectful. I'd give them zero stars if that was an option. We are trying our best to get my mom's car out, and have a friend that will pay the fees if he can look at her car, and they won't allow it. "It's policy," sometimes there needs to be exceptions if someone is willing to get the car, just wants to look at it. Simple. He's not going to grand theft auto it. Such a shame that they have to be so rude.

John and his team are fair, quick to respond, and MORE than courteous! He replspinded to my call in…read moreless than 30 minutes and was quick to provide service!

Called to get a price on some tires and if they price match. But Rusty wanted to preach to me on…read morehow tariffs are high and they can't just price match anyone

Took my jeep here to get an alignment and they never did it. Asked for a brake check they quoted me…read more$600. Took it to Firestone for a second opinion and I didn't even need brakes, they showed me the measurements and everything saying I didn't need brakes. This place is a rip off. They just want your money. I will be taking my business to Firestone with honest workers.