First time homeowner...(knows nothing about septic or the pricing) gets a price of $300 - $400 to pump out septic. Was told that it could increase depending on how bad it was. But to jump from $300 - $400 to $2200 is price gouging. Not very professional and not to mention the man that came was very rude. Not just rude to me but also the company that was present at my home. Next day: Wife of man calls to just ask question I guess and some what explain the price. Stated that they had to put their hands in their truck to get it all out. EXCUSES. If you didn't want your hands dirty then you should've chose a different line of work. Didn't call to try and make things better as a good business owner should but to just say "I am sorry you feel that way", as if to pour salt in the wound. This business (veteran owned or not) is not very professional and just looking for a easier way to make a buck. Taking advantage of young people who don't know what is a good price or not. read more

Freedom Septic is a company you'll be proud to do business with! The owners arrived on time. They were kind, professional, and worked strategically to pump our septic system while explaining each step. They also used their powerful hydro jetting to clean the sewer pipe afterwards. Freedom Septic did an outstanding job and I definitely recommend them for any septic work you need! read more

I texted on thursday evening as I had water in my basement. They were here by 11:00 am on Friday to pump my tank which mind you had never been done. So yes it was BAD!! So i did not expect it to be $400, they also suggested that I add the rises so my yard would not have to be dug up again and I did. So it was $1800 but I feel it was a fair price for the work they had to do. They were professional, personable and did an amazing job!! I would recommend them to anyone!! Thanks Bo and Beth!! read more

We purchased a house in May and failed to get the septic tank pumped. So of course, at 6 p.m. on a Saturday, it overflowed into our basement tub and toilet and floor. We literally called about 20 companies either to be told they didn't service Cedartown or they didn't answer the phone being it was a Saturday evening. Luke answered his phone at about 8 p.m. that evening. Promised he'd be out in the morning to access the situation. Called us at 8:30 a.m. Sunday and said he was on his way. Arrived at exactly 10 a.m. along with his wife. Can't begin to tell you how blessed we were to have found them. our 1500 gallon septic system was filled to the brim. They not only pumped the septic, but also cleaned the main sewer line. They were both knowledgeable, professional people. Can't begin to say enough good things about them. And they both served oru country in the U.S. Army! Highly recommend. read more

Freedom Septic came out this morning to pump out our septic tank. I spoke to the owner the day before and he told me that it would cost $250 - $300. I chose him because of the supposed 5-star reviews. But some the reviews have to be fake, we can't be the only ones he has ripped off. He arrived yesterday morning, and after opening up the lid of the tank he exclaimed that it was in terrible condition. I was not there to observe what was so terrible, but my husband was. My husband, whom it not a novice on such things, did acknowledge that the tank was full, but that was all. There was nothing out of the ordinary, no roots, no obstruction of any piping. He also tried to convince my husband that there was SO MUCH grease on top and then when my husband disagreed with him, he than conceded that there really wasn't that much grease after all. And, our system was NOT backed up. We had just heard some gurgling a couple of times and decided we should get the tank pumped out BEFORE we had a backup problem. So, once again...our system was not backed up, just needed to be pumped out. The price went up to $2,200.00, which my husband was shocked! Then the price went to $1,600.00! I could have understood the price going up a bit more because of the tank being so full, but not FIVE times as much! That is gouging and taking advantage. We went ahead and had him pump it out, since he already had it opened up. After the shock and despair wore off, I called the owner myself asking why the price was so high. He informed me that our septic tank was "abused" since it hadn't been serviced as often as it should. But, once again, I point out it was not backed up and it was working properly. He also said that the solids on top were so thick he couldn't pump it out right away. My husband was observing the process the whole time and said that is a lie. He saw the owner poke a shovel/probe into the tank with no problems and then pumped the tank out with no difficulties. There was no huge problem like he tried to portray. Then he proceeded to tell me that "The name of my company is Freedom Septic; you could have told us to leave and get a second opinion". He had a bad and uncaring attitude from the beginning. I am going to file a complaint with the Better Business Bureau. And, he owes me a refund of some sort. I would never recommend him to anyone! read more