They are rude, sloppy. Tried to get me to let them perform a procedure I didn't need. Made me pay…read moretoo much and then held our repayment from September 2025 until March 28 2026. Sloppy bathrooms rude help. Do Not Recommend!

Every time I have an appointment it's always something. Before they needed to reschedule me because…read morethe hygienist had something come up. When I called to reschedule they act like I just didn't show when it was them who called and canceled me. Fast forward to today, they want to pay for my visit because they are short staffed and no one has time to verify my insurance. The options I was given were to pay up front or reschedule because they didn't have the staff to do what was needed. After working all night and having an 8am appointment I just wanted to get the shit done. I'm so over the b.s with this office. Don't waste your time going there!!! If I could give -5 stars I would!!

Dr. Derek O'Connor and his assistant are very kind, knowledgeable, and caring. I had a broken tooth…read moreand was a new patient with an emergency. The office staff is wonderful and made an appointment for me right away. Everything went smoothly from walking in to my second appointment for a root canal. He's very professional and has a great bedside manner. I highly recommend him and this office.

Dr. O'Connor is great!! Highly recommend... very professional and caring. Very conscious that…read moreyou're comfortable and keeps you up on what he is doing as he does it.... he recently restored my front teeth where i had old fillings... you can't even tell there are fillings there now. Did a beautiful job! very thankful i found him!! :)

Very caring, upfront professionals, providing quality care and go the extra mile to work with you…read moreat being comfortable and making the quality care affordable.

Dr. Adel Rahman, DMD was very professional when i dealt with him. Everyone i worked with,…read moreespecially the cashier, were exceptionally nice. I came to get a second opinion. The price was much lower than the original dentist's plan. Also, Dr. Adel Rahman took the time to explain why I needed crowns and not just fillings.

Dr. Krisko is always friendly and professional. His office staff is also friendly and helpful.read more

we were not happy with this practice. my kids did not want to go back after two visits. The front…read moredesk lady was somewhat unfriendly, and the dentist wasn't much either.

called me bc my daughters cap was in to make an appt. we get to out appt and they show no apt. I am…read morelegally blind and it's hard to get a ride. they said we could stay but the wait would be long even though they didn't put the appointment i . no wonder this place has such a low review.

The worst dental experience I have ever had in my whole life! You can pay me to let them touch my…read moreteeth again. I went in for a cleaning check up and an x-ray and they x-rayed my teeth as quick as possibly took about 3 minutes and then they cleaned my teeth in about 30 seconds with some sort of Dremel thing that ruined my gum line. They never even cleaned my teeth or flossed my teeth never checked for cavities which I have one that she didn't even bring up and it was just the worst experience in the whole entire world. Bottom line do not go there and do not let your kids go there because if you care for your teeth at all you will not do that!!!!!

This is a wonderful dental practice in Kankakee County, even if I move I would make the drive to…read morecome. I was desperate for a new dentist after a terrible time with my previous one and was SHOCKED when I called one morning at 8am as a new patient and stated that a crown fell off and the receptionist said they could see me in an hour! Hallelujiah! The office decor is so inviting and comfortable and exudes class, personally I appreciate that. There's something comforting about going to a dentist office and kind of forgetting that you're actually at a dentist's office. The staff is hands down the most friendly I have ever come across in ANY office, medical or not, and that absolutely includes Dr. Fogel. Even when it's been months since I've come in they always remember me, and not just my name, my kids, my job...very very friendly. Dr. Fogel is a great dentist! He makes sure that you are comfortable every step of the way and does awesome work. I have had several visits and procedures done over the past 2 years (had a bout with a couple dental tragedies) and even though I absolutely do not like going to the dentist and am bad about making myself go, I feel BLESSED to have found this practice (even my 4 year old does great here...as "great" as a 4 year old can do at the dentist :)

From the owner: Committed To Dental Excellence!…read more Believe it or not, dentistry isn't just about your teeth... It's about the quality of care, your experience and how amazing you feel when you leave.

Tried to schedule appointment for tooth extraction today. Previously tried to schedule an emergency…read moreappointment a few months ago for the same tooth and was told most current availability is 2 weeks. For extreme abscess pain! Website says accepting new patients. Insurance website also says accepting new patients. Requesting for an appointment today is denied as not accepting new patients. All over radio with ads are false! 2nd time this has happened.

The staff is quite rude all the time. the wait time in wait room is hours long and if you need him…read moreto repair dental work dr raffi supposedly fixed they want to charge you more to fix it. do not recommend

JUST before my semi-annual cleaning appointment, a front tooth broke off. The Dental Group of…read moreBourbonnais worked me in the SAME DAY for the required additional dental work. I am SO grateful for their dedication to their patients' needs. I was taken care of in such a professional and friendly manner. Thank you all!

We went there for my 11 year old child's broken front tooth. The dentist recommended we crown both…read morefront teeth, even though only one was broken, to ensure they match. I stated that I wasn't keen to crown a healthy tooth for just a cosmetic reason at 11, especially when my insurance wouldn't cover crowns until 16. She agreed, and I was given a quote that showed $1175 for one crown on visit 1 and $1175 for a second crown on visit 2 if I changed my mind. The following Monday at the appt, BOTH of my child's front teeth were shaved down. The dentist then sent her receptionist in to take the blame, claiming she thought I changed my mind and authorized it later --- as if 2 minutes with the receptionist was going to change my thoughts after 45 minutes with the "expert", and when I pointed that out, then they referred to my HSA and that I "had the money anyway" which was absolutely not the point. I was told they would not charge for the second and paid for the ONE I authorized in full. Then, a few weeks later, I receive a bill for an additional $260 and the statement shows they ALSO did bill insurance, which did pay after all, so they collected an additional $580 from my dental insurance (which I now will not be able to use out of the $1000 annual maximum) for A TOOTH THEY NEVER SHOULD HAVE TOUCHED, effectively costing me an additional $600 for their error. When I called, I was told "I can't help you because I don't see a balance," as if waiving the $260 bill negates the extra $580 they have effectively scammed and stolen from me and my insurance company. i will be taking all possible action against this dentist and the office and suggest you stay far away from their "miscommunication" and "mistakes"