I was greeted with CARE. They understood my concerns…read more Aspen Dental staff gave me options. Also they were extremely understanding and experienced. I was referred to them from a family friend. They had a great experience with them. My experience was just the same pleasantly surprised to find out the staff as well as the dentist on duty was extremely seasoned and skilled. The experience that I had at Aspen dental was not of a pop-up dentistry, but of a dentist that was set in stone for a very long time!! As a mother of four this is extremely important. To be able to put my kids at ease as well as myself. A++ service. Keep up the good work I will be going back for all of my Dental needs in the future.

They are rude, sloppy. Tried to get me to let them perform a procedure I didn't need. Made me pay…read moretoo much and then held our repayment from September 2025 until March 28 2026. Sloppy bathrooms rude help. Do Not Recommend!

Dr. Derek O'Connor and his assistant are very kind, knowledgeable, and caring. I had a broken tooth…read moreand was a new patient with an emergency. The office staff is wonderful and made an appointment for me right away. Everything went smoothly from walking in to my second appointment for a root canal. He's very professional and has a great bedside manner. I highly recommend him and this office.

Dr. O'Connor is great!! Highly recommend... very professional and caring. Very conscious that…read moreyou're comfortable and keeps you up on what he is doing as he does it.... he recently restored my front teeth where i had old fillings... you can't even tell there are fillings there now. Did a beautiful job! very thankful i found him!! :)

Very caring, upfront professionals, providing quality care and go the extra mile to work with you…read moreat being comfortable and making the quality care affordable.

Dr. Adel Rahman, DMD was very professional when i dealt with him. Everyone i worked with,…read moreespecially the cashier, were exceptionally nice. I came to get a second opinion. The price was much lower than the original dentist's plan. Also, Dr. Adel Rahman took the time to explain why I needed crowns and not just fillings.

we were not happy with this practice. my kids did not want to go back after two visits. The front…read moredesk lady was somewhat unfriendly, and the dentist wasn't much either.

From the owner: The experience of our office staff and our attention to your needs help to set us apart from other…read moreoffices. Our office accepts most insurances and offers flexible appointments for your convenience. We accept new patients and have evening and Saturday appointments available. Call us today for more information.

Love this place! The dentist was extremely patient and caring with my kid! Her first visit was…read morecharm! Her dental hygienist was even more nicer! Just great staff and a cleanliness facility! Would recommend anyone!

She's very rude. She's not patiently. She rushed things to get done. I told her I was feeling the…read morepain. She didn't care. My appointment was at 3:00I got there in at 3:45 and then she was rushing. Cause they where about to close at four. She cleaned my teeth, like in 10 minutes or less. She spilled water over my face. She didn't care how many times I could be complaining about the pain. She's very unprofessional. She kept saying I'm not doing anything yet. Why does it hurt? If you weren't doing anything I wouldn't be complaining.

This is a wonderful dental practice in Kankakee County, even if I move I would make the drive to…read morecome. I was desperate for a new dentist after a terrible time with my previous one and was SHOCKED when I called one morning at 8am as a new patient and stated that a crown fell off and the receptionist said they could see me in an hour! Hallelujiah! The office decor is so inviting and comfortable and exudes class, personally I appreciate that. There's something comforting about going to a dentist office and kind of forgetting that you're actually at a dentist's office. The staff is hands down the most friendly I have ever come across in ANY office, medical or not, and that absolutely includes Dr. Fogel. Even when it's been months since I've come in they always remember me, and not just my name, my kids, my job...very very friendly. Dr. Fogel is a great dentist! He makes sure that you are comfortable every step of the way and does awesome work. I have had several visits and procedures done over the past 2 years (had a bout with a couple dental tragedies) and even though I absolutely do not like going to the dentist and am bad about making myself go, I feel BLESSED to have found this practice (even my 4 year old does great here...as "great" as a 4 year old can do at the dentist :)

From the owner: Committed To Dental Excellence!…read more Believe it or not, dentistry isn't just about your teeth... It's about the quality of care, your experience and how amazing you feel when you leave.

Tried to schedule appointment for tooth extraction today. Previously tried to schedule an emergency…read moreappointment a few months ago for the same tooth and was told most current availability is 2 weeks. For extreme abscess pain! Website says accepting new patients. Insurance website also says accepting new patients. Requesting for an appointment today is denied as not accepting new patients. All over radio with ads are false! 2nd time this has happened.

The staff is quite rude all the time. the wait time in wait room is hours long and if you need him…read moreto repair dental work dr raffi supposedly fixed they want to charge you more to fix it. do not recommend

JUST before my semi-annual cleaning appointment, a front tooth broke off. The Dental Group of…read moreBourbonnais worked me in the SAME DAY for the required additional dental work. I am SO grateful for their dedication to their patients' needs. I was taken care of in such a professional and friendly manner. Thank you all!

We went there for my 11 year old child's broken front tooth. The dentist recommended we crown both…read morefront teeth, even though only one was broken, to ensure they match. I stated that I wasn't keen to crown a healthy tooth for just a cosmetic reason at 11, especially when my insurance wouldn't cover crowns until 16. She agreed, and I was given a quote that showed $1175 for one crown on visit 1 and $1175 for a second crown on visit 2 if I changed my mind. The following Monday at the appt, BOTH of my child's front teeth were shaved down. The dentist then sent her receptionist in to take the blame, claiming she thought I changed my mind and authorized it later --- as if 2 minutes with the receptionist was going to change my thoughts after 45 minutes with the "expert", and when I pointed that out, then they referred to my HSA and that I "had the money anyway" which was absolutely not the point. I was told they would not charge for the second and paid for the ONE I authorized in full. Then, a few weeks later, I receive a bill for an additional $260 and the statement shows they ALSO did bill insurance, which did pay after all, so they collected an additional $580 from my dental insurance (which I now will not be able to use out of the $1000 annual maximum) for A TOOTH THEY NEVER SHOULD HAVE TOUCHED, effectively costing me an additional $600 for their error. When I called, I was told "I can't help you because I don't see a balance," as if waiving the $260 bill negates the extra $580 they have effectively scammed and stolen from me and my insurance company. i will be taking all possible action against this dentist and the office and suggest you stay far away from their "miscommunication" and "mistakes"