1. Fred Loya Insurance

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La Quinta, CA

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Fred Loya Insurance

1.0 (5 reviews)
Closed • 9:00 am - 6:00 pm

Services - Fred Loya Insurance

Car and truck insurance

Fred Loya Insurance Photos

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Recommended Reviews - Fred Loya Insurance

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Shitty office, I've been coming here every day and it's always closed, for lunch. Future going out of business insurance agency.

It's been over a month and I'm still juss calling no retured phone calls it sucks..

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5 years ago

Helpful 2
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11 months ago

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3 years ago

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6 years ago

Helpful 1
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5 years ago

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People searched for Auto Insurance 107 times last month within 15 miles of this business.

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AAA

AAA

(94 reviews)

I visited thier AAA office in La Quinta, and had the best customer service ever. The member who…read moreassisted me is Reshelle, who was excellent. "Kudos to her, she's 5 star.

I am extremely disappointed with my experience involving AAA insurance and the La Quinta office…read more I paid my automobile insurance in person and my understanding was that I was paying my insurance premium in full. I did not knowingly sign up to finance my insurance premiums or agree to finance charges. Years later, after requesting my insurance records, I received transaction ledgers containing finance charges and installment-type entries that do not match how I remember paying my insurance. I have repeatedly requested the underlying payment history and documentation showing exactly how my payments were made and what authorization AAA relies upon to claim that I agreed to premium financing. This is particularly concerning to me because I specifically remember going into AAA offices and paying my insurance in full. If AAA claims that I elected to finance my premiums, I believe they should be able to produce the agreement or authorization showing that I actually chose that payment arrangement. Instead of receiving a clear explanation and complete documentation resolving these discrepancies, I have spent a tremendous amount of time trying to reconstruct my own payment history. I am not claiming that every employee at this branch was responsible for what happened. My review concerns my experience with the insurance policies and payments associated with AAA, including payments I made through the La Quinta office. Customers should keep their receipts and copies of every insurance payment they make. Based on my experience, I wish I had kept every single receipt from every year.

Fred Loya Insurance - autoinsurance - Updated October 2026

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