We checked other hot tub dealers in the area and J Adam prices were as good or better than the…read moreothers. Sales staff was friendly, took the time to answer my questions and were not at all pushy. Installation went smoothly and my tub was filled the same day, ready for use the next day. The supplies I needed to operate my hot tub were all supplied and a staff member came out to make sure I knew how to use everything. All supplies were labeled with usage instructions. And a manual supplied to refer to if I had any questions. I was asked to bring in a sample of water from my tub for testing to make sure the water was balanced to begin with. The whole experience could not have been better. Thank you J Adam! JH

I purchased a hot tub from them last summer, and was thrilled with the deal that I got on it. They…read moreinstalled it, and were friendly and helpful with everything to do with its start-up. Professional, great business relationship, a nice selection of extras and fun stuff for your hot tub experience, and they are always great with testing our water and giving us our printouts.

From the start, Jordan Brown was AMAZING. I built a hot tub online and then he called me the next…read moreday to let me know what they had in stock and helped me navigate to the M9 which is the model I wanted. We were not going to move in for 6 months, so they said they would hold it for us. Upon delivery, Shawn and his crew helped place and set the tub accordingly. We had minimal room, but Hot Tubs Northwest helped to make it a reality. Hats off to Jordan & his team!!!! Doug & Sharon Walker

I have had the best experience with Hot Tubs Northwest. As a first time hot tub user, there has…read morebeen some learning curves. They are so patient to educate me in how to properly care for and maintain my hot tub. We absolutely love our hot tub, and use it almost daily! My experience with the warranty has been amazing. They are so quick to fix warranty claims I've had. I can not recommend them enough. The best thing I did was to decide to work with a local company. They are fast, friendly, and always do the right thing. Get your self a hot tub from them!! I worked with Randy Skelton :)

Our infrared sauna and cold plunge tub were delivered and installed and all went well. I was eager…read moreto try the sauna but honestly? I HATE cold water and didn't plan on using the cold plunge other than to throw a leg in there maybe ..(it was for my husband). If you think voluntarily putting your body in a tub of cold water and ice sounds a bit crazy, google "benefits of ice bath " "cold plunge" At this point we are both using the ice bath daily. I know, shocker right?!!! Why? Because the results are incredible! To name a few, it speeds up muscle recovery after a workout, decreases inflammation, improves mood and the list goes on and on. The sauna is also amazing! We ended up getting a 3 person Finnleo infrared (used by 2 of us) and so glad we did this! We would not have been comfortable in the 2 person model. Some of the sauna benefits we have been experiencing are improved circulation, better sleep, recover better from Soreness and stiffness after workouts.. and more! Thanks again to Debbie, she held our hand every step of the way and is always happy to share her knowledge/personal experience.

We had purchased two tubs from their predecessor, Northwest Hotsprings and received excellent…read moreservice. Our new home has one of their tubs that we did not buy. When it needed a new cover we ordered one from the renamed business. We were told to expect 6-8 weeks wait. It took almost double that because it sat in their warehouse unlabeled. Then the first installer couldn't figure out how to do it so another delay. I tried to finish paying the second installer but he had no invoice and the office would send one. A few days later I got an accusatory call asking why we hadn't paid the bill. After a tense exchange he finally agreed to send an itemized bill. He seemed to think i should pay whatever amount he threw out. They have lost my business permanently.

I would give Randy six stars if I could. He has come to my rescue many times for my pool,and hot…read moretub needs. For repairs,or just advice,Randy is very knowledgeable,and trustworthy. Not the kind of contractor that tries to squeeze every nickel out of a customer. Unfortunately he had to close his store down for lack of employees. However he still sells(and delivers) pool equipment,and chemicals.

From the owner: With The Oasis Pool & Spa Centre, we maintain your pool and hot tub so you can continue to enjoy…read moreyour backyard paradise. Located in Surrey, we're available throughout the area. We carry high-quality parts and accessories for swimming pools, hot tubs and spa equipment, so you can feel good about our maintenance services. Check out website where you can find more information.

We moved to the Sunshine Coast twenty years ago and have contacted Suncoast Pool & Spa for many…read morevarious needs relating to water (which is a complex and variable world). The owner is a straight up super knowledgeable guy who delivers on what he says every time. His team embrace his approach and even during the challenging times of Covid, industry boom and supply chain issues Suncoast kept an even and steady service without ever taking advantage or making complaint. Fair pricing, good communication, and a great company of people being friendly and professional. I doubt there's many jobs they couldn't handle but they treat the small jobs with seemingly the same appreciation as the big ones...which buys our appreciation for good.

Bought our hot tub through them. It was delivered and set up when they said. They have been…read morevery very helpful with all our after questions purchases. We would highkly recommend.

Worth the drive out of the city. Big huge warehouse space with lots of tubs to look at. Ordered a…read morebeautiful model with loads of features and jets, that uses salt water (goodbye tedious care routine!) and can be checked on and set from your phone. No more schlepping on your suit and walking out to find a cold tub! Add a couple degrees with out stepping outside, perfect for my lazy level ;) time from ordering to delivering is a little long, but I feel better knowing these are made in Canada (Alberta to be precise)

Very friendly staff, Happy to help you sort out any issues that come up, whether its just…read moreunderstanding an alert message from the tub, electrical issue or maintainence. I highly recommend 'test driving' the model you want to get before you buy, They are happy to let you do that. Reason for that is, not all tubs are the same, different positions and heights of jets fit each person differently. Make sure its the right fit for you. Good quality product and great team, recommend others check them out if they are considering a hot tub

Pretty good family pool. Rope swing and slide…read more Cheap $ typical public pool price. Not huge pool but good enough. Adult section, and kid section. Hot tub is not very hot. Bring your own snacks the vending machines are expensive and don't work well so you might loose your money.

At first, when I walked in, the gym seemed fine. Had all the standard equipment. But afterwards,…read moreactually when I left and reflected and compared to the other rec centres that I've recently visited, this one is not great. Not enough modern equipment. Only had 3 or 4 benches for free weights and a few cardio machines - step, treadmill, cycles. A little disappointing.

We were vising from the US and not used to seeing such great indoor facilities and kids activities…read moreat a city run aquatic center. It was a treat! The pool areas were very clean. The changing rooms were getting heavy use the day were there, considering that they were also clean. We used the family changing area and it was a little crowded, probably could have sent my husband and son off to the men's room. However we did have a shower and dedicated changing area after only a few minutes of waiting. The leisure pool was plenty big for the people there that Sunday. The toddler loved the easy entrance and stairs to get in and out and there were lots of floats around for the kids to play with! The older child (8) loved the slide. Yes it is short, but there was also no line at all and it was very fun with spirals and dips. Probably I would just shower the kids and towel them off next time (instead of trying to change them into dry clothes with the wet floor), but definitely worth it!

Some instructors gossip about the members behind their back. Unfortunately, this reveals their low…read morelevel of professionalism and lack of emotional maturity. Class is never acquired or learned, it is ingrained from childhood.