Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

Our dryer wouldn't start last night, and I found SimpleFix via all the great Yelp reviews…read more Submitted a request online and within minutes received a reply and said they would come out today between 12-2. At 12:10 Mahmoud arrived at my door. Very presentable and professional. Basically spent over an hour with our dryer examining everything, taking it apart, and determined that the drive motor was at fault (8 yr old unit). It's too bad these "modern" units don't last decades like the ones we grew up with, but that's a different issue. Mahmoud informed us of the estimate to fix, and basically it's about as much as a new unit. So I went onto Costco.com and bought a new dryer. Mahmoud charged the $65 inspection fee, and I believe it was worth every bit, especially since he spent probably 90 minutes of his time here. It's good to know that these professionals exist and if we ever have issues with our other appliances, I'll know who to call first. Thanks!

I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

Eli at SmartFix responded to my request very quickly. He was very knowledgeable and was able to…read moreidentify the issue quickly and accurately. I really appreciated his prompt response and expertise. Great service and highly recommended!

I highly recommend SmartFix Appliance Repair! Eli was incredibly responsive, arrived right on time,…read moreand provided prompt, thorough, and professional service. He quickly diagnosed the issue with my Thermador dishwasher and had it fixed within minutes! I really appreciated his knowledge, efficiency, and professionalism. It's refreshing to finally find someone who provides such great service from start to finish. I would definitely call SmartFix again for any future appliance needs!

Quality and professional service! They know the parts that…read moreare right for you! And dog friendly too!

On Google these guys have a 5/5 rating for hundreds of reviews. The moment I called them up I knew…read morethe reason why. John and Jonathon or Jon squared as I like to call them, were super helpful in taking me out of a terrible situation. When I bought my used GE stove I was troubleshooting an issue with the igniter circuit which snowballed into a bigger problem when I bent the two front orifices. On eBay I was looking at paying over 70 dollars for the two and would have to wait over a week for the parts. I called them up and without hesitation they ordered the parts for me, no payment required over the phone. I ordered the parts on Tuesday. They received them on Thursday. 50 dollars for both orifices (cheaper than eBay). Had them installed within the hour and my wife couldn't have been happier. In person at the store both were very helpful and positive about any questions I asked, even when posed with unrelated questions such as "what's good to eat around here" lol. If you have appliance needs, parts, service, questions, a friendly person to cheer up your day with some quick banter, these are the guys to call. If I could rate higher than a 5 I would. They almost made me glad to have broken my stove, just because I was blessed with the opportunity of meeting such nice people, running an honest business and to get to experience such great customer service. Thank you Jon Squared!

whenever I call them, they do a great job. The person that came out was quick and efficient.read more

I've had good and bad experiences with De Anza Appliance. It really all depends on the repair…read moreperson you get. We've had two service calls for the same washer over the years. The first one was clear cut and with no complications. He checked the error coded stored in the controller to verify the problem, and replaced broken part. The second time, a different person recommended replacing a number of parts (and ultimately saying it wasn't worth fixing because it would cost well over $1000 with labor), without ever checking the error code. I eventually watched some youtube videos, downloaded the service manual, made the diagnosis myself, ordered the part, and installed it. It cost about $55.

Sergey was punctual, knowledgeable, generous with his knowledge, and terrific value. They were…read moreable to replace the gasket on my washer for less than the price of labor alone at other competitors. Thank you Sergey and Nina - you've earned a loyal customer for all my appliance needs. Love supporting local businesses like you!

Did not receive proper diagnosis but still charged the diagnostic fee. Additionally, the…read moretechnician never followed up with a quote for repairs. Sent text to technician for follow up and he never responded.

The replies were prompt and to the point…read more The quote was reasonable and service was fast

Ruslan was at my house in roughly 20min after I put out a job on yelp for a malfunctioning AC. He…read morehad the unit up and running with new fuses and a replaced air filter in less than 45 min and for a great price. I tipped him extra because I was so impressed. My house is now dropping from 79 degrees to my desired temperature so I'll be able to sleep tonight. Thank you Ruslan! You'll be our number one call for HVAC in the future.

David came by and i gotta say he was very personable and knowledgeable!! Great guy, he assessed my…read moremy dryer and gave me honest info. I know this because had my dryer serviced 3 years ago (by a different company) and they told me the wheels on the tumbler are looking worn out and they should be replaced soon. I opted out and now my dryers been making a lot of noise due to the wheels completely worn out. When David got to inspecting it he told me exactly what o thought was wrong with it. No up selling on anything else. True and honest!! I recommend Dryer emergency and David to anyone looking to service or repair their dryer!!

They fixed my dryer as soon as they were able to get the parts. I was informed by mail and text of…read morethe status of the whole process.

I request a quote on a Kitchen Aid Convection microwave that had stopped cooking. After the…read morediagnostic test, the microwave needed a control panel replaced. I considered my options to either repair or replace. Since it was a 12 year old microwave, I opted to replace it for a new one. He was was very thorough and I appreciate his patience.

I'm probably one of the most difficult people to please. I'm not proud of this but my past was in…read morethe restaurant business. Letting repair people into my home psychologically is not easy. Most think the homeowners are not knowledgeable and we aren't, otherwise we would fix it ourselves. However, we have everything else you need to be a judge of a clean, knowledgeable, honest, and efficient repair person. Marian's first visit was to vacuum out our Thermador refrigerator and garage fridge. I wasn't in the mood to meet him but my husband told me how he worked. I liked what I heard. About 2 weeks later the heavier door on the Thermador fridge slumped. To be honest, it wasn't to my satisfaction brand new, the door was sticking out a little but after a remodel of the entire home, one gets burnt out. Marian fixed the door better than the brand new one installed and showed us why and how the problem happened. The stove he changed the lights effectively and fast. Then the big question came from me, can you take the oven door off and take it apart to be cleaned? I've asked 2 other appliance companies if they could but they said it takes a long time and is not easy. Then I said, I can make a new appointment for this for you to come back. He said, he could fix it now. My oven door has 3 glasses. To watch him take off the door and apart was pretty amazing because of his calm, perfected work speed and stress-free demeanor. We all know talent when we see it. I think by now, I told him 3 times how happy I was, and thank you too. Lastly, if you are wise enough to call him for help then you must have done many great things in life to get him. Also, YES his prices are well thought out and fair and reasonable. If you are the kind of person who tries to get a lower price from businesses, don't call because you don't deserve him.