We've gone there twice for cabinetry for home renovations. Frank has been great in making sure the proper cabinets were ordered. On our 2nd trip we spent an hour with him and he even contacted his vendors during the hour to clarify cabinet elements availability. read more

I wish I could rate Frank's Carpet zero stars because the service was unbelievably bad. The man who did my installation was completely inexperienced and unskilled. They did such a shabby installation that I wish I could post pictures of it so everyone can see how ridiculous it is. Not only is it obviously flawed but they also ruined the product. Having unskilled workers is one thing but not uncommon, what really stung was that when the owner Raudel, came to inspect the work after I complained, he made excuse after excuse. He didn't fix the problem... he didn't even apologize. He did absolutely nothing. If you work hard for your money and want to invest it in improving your home, go somewhere else. If you want to throw your money away, get frustrated and upset, and lower the value of your house, go to Frank's Carpet. read more

I've used Frank's for 2 of my houses over the last 10 years and using them for a 3rd house. Quality service for large jobs (2000+ sq ft.). They've installed, carpet, tile, wood laminate and blinds for me. I always shop around and Frank's has the most attractive prices with quick installation turnarounds from the time you order. They do onsite free estimates too. I've read some of the other reviews on Yelp about Frank's and I can honestly say I've always received professional service from management and the installers/laborers. Very very pleased and satisfied with them, and I recommend Frank's to family and friends (actually they were recommended to me by a friend.) read more

So happy I found them! Home Depot messed up my carpet installation on Friday, went to Frank's on Saturday. Met with Frank, very knowledgeable & understanding. Had my carpet installed THAT Thursday!! I was so happy! The installers were fast & efficient as well as polite. I would highly recommend Frank's. I have some more carpet to install as well as a hard wood floor, I know where I'm going!! read more

Great flooring store -- Frank is so knowledgeable and gives great prices! From my experience the installers are hardworking and extremely quick and efficient. This store made fixing up my house an easy and hassle-free process. read more

Just had my laminate floors installed on Saturday. The installers arrived even earlier than scheduled. They where friendly, professional and extremely efficient. Three hours from start to finish including picking up and discarding my old carpeting. Frank's price was less than 50% of what Empire carpets was quoting me (including there so called 50/50/50/ ) sale. Frank's gave me 12mm laminate compared to Empire's 8 mm. I'll be doing all my future purchases at Franks. read more

When my landlord tasked me to shop for carpeting, I had no clue where to start. It was a pleasure dealing with Frank's Carpet from the first phone call, to going to their showroom and selecting a carpet with their helpful salesperson to the professional installation, and clean up. I recommend Frank's for a stress free carpeting experience. read more

I can't speak to their carpet but I've been stuck behind their vehicles a few times and it was excruciating. It's always on single lane roads and the driver insists on going 10-15 miles under the speed limit regardless of the backup in traffic they are causing or the number of people who honk. Please provide your service agents with better training for driving those vans. read more

Amazing service, I signed a lease to an office and needed them to rid of the old carpet, George came promptly and did the measurements, and he sensed that I wanted the installation done sooner than later and within an hour or so their guys was at my office ripping up the old carpets and installing the new one. The guys worked in the blistering heat and finished in a few hours along with clean up and disposal of the old carpet, the price was very reasonable and they gave a quality service. read more

I will not comment on the quality of the materials that they sell because you get what you pay for. However, I will comment on the installation. The installation was substandard and definitely not professional. Definitely not worth the price charged. The corners were cut short in some areas and the door into the room rubs on the floor. I just know that needs to be addressed or the material will rip. When they finished there was glue coming up from the seams and the workers appeared to spread this to the rest on the floor by stepping in the glue. There was also glue on the toilet seat and the bathtub. It took me a long time to try to try and get the glue up. There should have been someone in charge to supervise the workers to see that they did an acceptable job instead of leaving an unsatisfactory job and a customer who feels he was ripped off with the installation charge. The language barrier didn't help the situation. Do yourself a favor and find a different company for your installation needs read more

AWESOME PLACE !!!! The owners and staff are all very friendly and helpful. Used them on 2 occasions and both times we were extremely happy. Would "HIGHLY" recommend them. read more

BE AWARE!!!!! ... Purchased laminate and told excess could be returned if unopened... Upon return told as outside 7 days from delivery to store, tough!! ... This was on back of receipt but never mentioned on initial purchase (from friendly customer service to not interested as have your cash) ... Not the first time this has happened to customers read more

Terrible place to get your floors and installed from. Cheap quality even cheaper service. They sold my wife on some cheap laminate floor that they had a surplus of because no one wanted it. They had a 5 man crew to install 3 rooms and it looked like a circus. No one knew what the hell was going on. They started one room then half way decided to jump to another room. The shoe molding or cord around isn't even cut at angles at the corners. Took them all day to do this crap of a job and we still had to pay for lunch that cost 80 bucks for the workers. Disgusted with the work. Floor didn't last even a week and there were flaws throughout. They didn't do anything with the original floor and now there's air pockets everywhere. Where 2 pieces meet its lifting. And the edges weren't even secured down. Previous floor had holes in it and are showing thought the new floor. What a waste of time money effort and a day off to be there. STRONGLY recommend not going here. Not even to buy their cheap products. The people at the store are so nice and accommodating when you get there but usually story as soon as they have your money they forget all about you. Those people have been back out 2 other times to "fix" problem areas and nothing. We are stuck with a shitty floor. Seriously. What a waste. Get a crew of guys that at least know how to install floors. I bet in the owners house he wouldn't expect this floor. Why should he let his customers have it! To date they still are not even trying to fix problem. I suggest look some where else. read more

Ordered all new flooring, cabinets, and tiles for our shore house after Sandy. Good selection, wonderful service, we couldn't be happier.

what an AWFUL!!! and i mean awful place to buy a carpet...unproffesional to say the least. my "new" carpet is falling apart. its only 3 months old. ive had at least 6 people from that so called company come in to inspect such an awful job and they didnt do anything to make it right. so now im stuck with a terrible job...shredding carpet...and 3000 dollars later the owner himself basically told me to stop bothering him...what a disgrace read more