They were honest and fair on the price they paid for the junk vehicle. I would use them again,…read moreThanks!

Places awesome, owners friendly very willing to help you in any way bought a used battery from him…read morestill works 2 years old needed a tire fixed, even offered to change it for me and put my spare back! I told him no because I'm bored and I needed something to do anyway but not too many places like that offer to do things like that they're just out for the buck! He also offered to buy my truck when I was ready to junk it because it was a 99 GMC Sierra and it was Rusty but it ran good and I told him when I'm ready I'll bring it to him but the place is great I recommend it and I will recommend it to anyone that needs help would a vehicle or needs parts! Thank you Burnham Auto Salvage!

Nathan- thank you so much for your help today. Your store is the only store in Muncie that has been…read moreso helpful. You go above and beyond. I have a business in Muncie and I always need parts immediately. Hats off to you and everyone that works there. Thank you again!

They work and deliver a good part and are as they should be i will order from ace auto againread more

The guys in the yard and the only lady working the front desk are the only people that will talk to…read moreyou as a normal human being. The two older gentlemen are very rude and i think they dont understand what it is to be in the customer service industry. Worst customer service ever. Last time i buy from there.

Dontawas absolutely the best customer I have had in a very long time.. I appreciate Donta…read moreknowledge advice and guidance on what I needed for my automotive issues... He's a great representative of O'Reillys and a example of Great Customer Service.. Thanks Donta..

Veonte is the GOAT! Customer service was excellent. He treated us like family and replaced our…read morebattery for us when our battery randomly died on our Lexus ES300 y1999. Thank you for taking care of us, much love to the guys at this location

Date of visit: November 8, 2024…read more I ignored the Yelp reviews and came here because I could get the battery installed as I was expecting my existing battery to give up the ghost at any time. I don't necessarily regret coming here but I also would not recommend it. When I walked in, the store looked sad and tired. The woman behind the counter said, "Can I help you?" without even looking in my general direction that I honestly didn't think she could possibly be talking to me. Sadly, she was. Even sadder, she had a hard time finding my online order, despite it being directly behind her on the shelf with a piece of paper that had my name on it. A guy came and took over and reluctantly installed the battery. Meanwhile another customer kept coming over and asking him questions and he kept stopping to answer them. He also threw in some misogynistic comments about women calling him while he worked... I'm only going two stars instead of one because the whole ordeal only took twenty minutes and was hundreds of dollars cheaper than the dealership!

The worst of the worst. ENTIRE staff was on their F ing cell phone talking…read more The clerk punched in wrong year and make of car. Said part was $114. When I left I went to auto zone. Clerk went out to my car popped the hood and looked at light bulb housing. It was $19.00 and he installed it. O'reilly's people are WORTHLESS.

Went into this store on April 9th 2025 at 6:00 p.m., both women that were behind the counter were…read moreon their phones. I had to ask for help, when I told them I needed the machine put on my vehicle to tell me what the error was both indicated they did not know how to use the machine and could not help me. Do not go to this O'Reilly they were discourteous, unpleasant and only looked up from their phones long enough to tell me they didn't know how to use the machine.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I was in town to work on my son's car (looking at a starter issue). I brought my tools, and even a…read morenew starter. But during my troubleshooting, something wasn't adding up - it felt more "electrical" or "computer" based. I noticed the "service engine soon" light and decided I needed a code reader. Long story short, I tracked one down at NAPA and headed in to buy it. The gentleman helping me was pleasant, and listened to my theory - he agreed the code reader would help. Sara was behind the counter and was able to track it down in inventory. Fast forward to an hour later. I'm back in the store to return the code reader - I had figured out the problem without it. I feel bad returning stuff like this, but ultimately I'll want a better code reader tool, but I want to research that more. Sara was there to help me again, and took care of things just dandy. The other fellow that worked with me on my first visit was interested in hearing the resolution. Good folks here, and I appreciate them just being there for me. Hopefully there isn't a "next time", but if I need something, I know these NAPA folks will be there to assist me.

This business is terrible! No one in the store knows what they're talking about so if you ask for…read morehelp good luck because they don't know anything! I believe they should know things about cars before they try working at a car part place!

Austin was an absolute delight! I just came by because i needed my listener plates out on, and it…read morewasn't anything big, but he was extremely helpful. He stopped everything he was doing just to help a lady out! 5 stars!

actually could not help me (truck is too old) - but guy was very nice, and gave a couple leads.read more

Always has what I need,or it can be ordered. Perfect place for the perfect fit,customer service is…read morealways A-1. OK MY K5 BLAZER was built cause of certifit.

Anthony responded to my call promptly. His tow truck is quick, efficient, and secure. Anthony is a…read morewonderful person. He towed my vehicle directly to the repair shop and even drove me home. The price was so very reasonable given my circumstances. I would call Gorillas Transportation if you need a tow!

I had transmission problems on the freeway real late, called Gorilla Transportation at 11:30 at…read morenight, yelp said it was 24 hours so I called, he didn't answer at first but called right back and came right away. Only had to wait 15 minutes for him. Was a great price considering the circumstances of my location and late night time! Highly recommend!