very friendly, honest and professional- service department and porters (mb not the sales person…read moretrying to charge me 10k over MSRP but I blame Covid for that)

I am writing to formally document the issues I have experienced with a vehicle purchased from…read moreAdvantage Chevrolet. I began the purchase process over the phone and traveled from Buffalo, New York, on May 30 to pick up the vehicle. Before traveling, I specifically asked about the Carfax and vehicle history. I was told everything was good, aside from a minor front-end collision resulting in less than $500 in reported damage. No other major issues were disclosed. Before leaving the dealership, the Service Brake Assist warning light came on. I was told the brakes had recently been serviced and that the code had simply not been reset. The vehicle was kept in the service department for approximately an hour and a half, and I was told the issue had been fixed. Approximately 150-200 miles into my drive home, the warning light came back on. I immediately contacted the salesman and continued following up. About a week later, I was told to make an appointment with a Chevrolet dealer. When the vehicle was finally inspected, I was informed that the driver-side front caliper was seized and that the vehicle needed brake pads and rotors. I also learned that the master cylinder was bad and that the engine and cabin air filters were severely clogged. I repeatedly attempted to contact Advantage Chevrolet but was often sent to full voicemails or people who no longer worked there. I eventually spoke with the general manager, who told me it was a "done deal" and essentially told me to "piss off." On July 28, the truck broke down on the highway and had to be towed to Jim Murphy Chevrolet. I was informed that the engine had seized. I was also told that the vehicle had previously been sold twice at auction due to engine-related issues, information that was never disclosed to me when I purchased the truck. I relied on the information provided by Advantage Chevrolet when making this purchase and would not have purchased the vehicle had I known about its prior engine problems and mechanical condition.

If I could give less than 1 star I would! Came in to test drive, with full intent to purchase a…read morecar, and left annoyed with a bad taste in my mouth! Yazin (sp?) was condescending when I was parking post test drive, making comments when to stop-- THE CAR HAS A CAMERA & THIS IS NOT MY FIRST TIME DRIVING! Then when I expressed not loving the car he still insisted on pushing on how to get me to buy. No thanks, pass! Happily took my money elsewhere!

the service department sucks. I have brought my car to them for a rattling noise coming from the…read moreengine. they said it was the exhaust pipe..... I took it to another mechanic and they very quickly diagnosed it as the timing chain on the engine, which makes sense because my check engine light has came on for that part as well. they also did an oil change on my car and when I took the car to a chevrolet service shop in Indiana for more engine problems a month later, they said somehow I have poor engine quality in my car. they sold me a car that within three years of having has now been brought in every month this year for problems related to the engine that they are not fixing whatsoever hence why I keep bringing it in. now the car is burning fluid and coolant at an all time high and still nothing has been done to fix it.

brought my 2005 pt cruiser convertible to get small rust spot that got fixed poorly before ..... I…read morewas informed it would be no problem to repair properly. I told them I was in no hurry but they were able to get the car back to me sooner than I expected.when I picked up the car you could not even tell that the spot was ever there , for only painting the area repaired the paint blended perfectly. great work would recommend them.

My sincere recommendation is DO NOT GO TO THIS PLACE, I took my car there for repairs and I was way…read moreover charged and taken advantage off because of my cultural background. I even showed the mechanic the Nissan dealership's manual for labor charges for the parts that needed to be replaced, that was supposed to take less than an hour but I was charged for 2 hours and at the Nissan dealership rate. The people working there are a bunch of crooks and their only work is to rob honest people of their hard earned money. I can't wait until these cheater go out of business. I have reported them to BBB.

Great experience working with John and Erin. Would absolutely recommend and buy from again!read more

I really appreciate this dealership and workers!!! I finally am in a vehicle thanks to odei & eran…read more!!!! If I could give 100 stars I would!!! Highly recommend if you are looking for something to your liking they have plenty of options and will have you driving off satisfaction guaranteed. I lost hope but they made it happen for me !! Thanks Baha auto & odei & eran.

The first problem is that we expect people to care and they don't. They are in business to make…read moremoney, not to be your friend and they certainly are not. They are the nicest people in the world when you are purchasing a car but completely unaffected when your car needs to be serviced. It takes forever to get your car in. The car I purchased has needed work 8 times in under a year (4 times is was major stuff). Luckily it's still under warranty. My check engine light was on and they gave me an appointment for 5 weeks later. I am currently aggressively fixing my credit so that I won't ever be in a position to need a service like theirs again. Horrible experience. P.S. Never be late on a payment. They will absolutely repo your car for being just one day late even if you have had on-time payments for 4 years. That's how they are able to sell to high risk borrowers which you are since you are going to them and not a regular dealership. Get over it and don't be late. No excuses.

I purchased this car 4/27/2021 and thought I was with a company that actually stood behind its…read moreadvertising. WRONG!!! About 2 months in I began having issues. And surprisingly none were covered under their "warranty". Now just shy of a year, the transmission has gone out. They have charged 3x what the car is worth, can't get out of it by trading it in, and can't drive more than 5 miles away from my house for fear I will get stranded when this pile of junk breaks down again. STAY FAR AWAY FROM THIS PLACE!!!

Mo and Nader were the absolute best from great communication to fighting the bank to get me a…read morebetter rate, anything i needed to have happen when trying to purchase my new car Mo made it happen, i could not recommend them enough, amazing service, amazing hospitality, if i could give them a higher star rating i would no doubt.

My experience may meet the definition of consumer fraud under Illinois law, and I am pursuing legal…read moreaction. They sold me a car with a known issue, misrepresented its condition-putting my safety at risk-and refused to replace the failed parts when the car broke down just a few thousand miles later. The full story: I bought a used Tesla here in October 2024. There was a steering alert on the dash--salesperson Ibrahim said he would fix it. After I got home (an hour away), the alert returned. Ibrahim told me the car was in great condition (which was materially false) and that the warning just needed to be reset. A few thousand miles later, the car became inoperable. Tesla confirmed the issue was due to worn suspension parts that existed when I bought the car and quoted me over $3,000 for repairs. The dealership marked the warranty disclosure as "N/A" and failed to note any defects, which I've since learned may violate Illinois law (815 ILCS 505/2L) because the car had under 100,000 miles. They refused to cover repairs--even if I used their own shop. Their service lead, Omar, quoted me over $1,300 to fix it. I've also since learned of multiple lawsuits pending against Driven Auto Sales across the U.S.

Found an amazing deal on a 2021 GLS 63 AMG, blacked out, on Giovanni wheels. Made an appointment…read moreand was helped by Manny and Zaia. Vehicle condition was immaculate. The whole process was smooth. Financing options were great. No hidden fees, no pressure upsells. They have an amazing line up of vehicles in their inventory. Highly recommend this establishment if you're looking for a nice luxury/performance vehicle.

I purchased a 2019 m6 from Platinum Motorsports, I dealt with Manny , Rick and Isiah (sorry if I…read moremisspelled anyone's name). From start to finish the experience was smooth, the staff was very transparent and easy to work with. I am so happy with my purchase and will definitely recommend them to family and friends.

Great and quick service from Karim and the finance team to get a nice Toyota for under 10k and…read moretrade in my other vehicles. Thank you.

Buying our car was so easy, made my husband and I feel so comfortable and the process was very…read moresmooth. We really appreciate the awesome service that was provided to us. Thank you again!