They were very nice, no pressure, an enjoyment to work with!…read more My daughter bought a 2012 Nissan Versa and as a concerned Dad, I accompanied her at the dealership and was happy I did!! Thanks to GM Greg, Salesman Mark and the cool financing guy with a lot of experience who got us the best rate! Thank you all!! George & my Daughter Lizzy

They required me to pay a bunch of cash up front, no receipt then I wasn't even able to claim my ev…read morecredit of 4000,00 because they would not register as a clean vehicle dealer. The owner wouldn't even return my call or respond to my email!

very friendly, honest and professional- service department and porters (mb not the sales person…read moretrying to charge me 10k over MSRP but I blame Covid for that)

I wanted to check out a local dealer because I'm in the market for multiple vehicles. So I checked…read moreout this dealer, which was a terrible experience. The sales rep did not know anything about the vehicles couldn't even get me out the door price and Had to get his manager involved which his manager even worse. I asked his manager to give me out the door price for two vehicles and couldn't even give that to me nor even write it on a piece of paper and was so rude and unwelcoming to the point where I got up and left. I am also a type of person that I give second chance maybe they had a bad day so I tried calling the next day to inquire about the vehicles same result so I was done at that point with this dealer. One advice I would give is you catch more bees with honey than vinegar. Cliché I know, but it really does work.

the service department sucks. I have brought my car to them for a rattling noise coming from the…read moreengine. they said it was the exhaust pipe..... I took it to another mechanic and they very quickly diagnosed it as the timing chain on the engine, which makes sense because my check engine light has came on for that part as well. they also did an oil change on my car and when I took the car to a chevrolet service shop in Indiana for more engine problems a month later, they said somehow I have poor engine quality in my car. they sold me a car that within three years of having has now been brought in every month this year for problems related to the engine that they are not fixing whatsoever hence why I keep bringing it in. now the car is burning fluid and coolant at an all time high and still nothing has been done to fix it.

if I could give them zero stars I would. I had an extent warranty plus car shield on my vehicle. I…read morehad it towed to them to fix and it took over a week to "fix it" they did not want to sign the approval to my insurance for a rental car so I could get work. and when I called my insurance and car shield.i was informed all they were waiting on was for them to send over the paperwork stating how long it would take to get fix in order for me to receive my rental. they did not do that. so I had to spend cash on ubers for that week jist for me to get the car back and it still acted up two days later. this place is a scam and they will get you for whatever you allow them to scam you for. no other Chevy place I've been has never gave me any issues but this one. the only reason I went to this place was because it was the closest one to where I live. I believe the guy name was martin. black guy with the beard,bald head/low fade kinda heavy set. he was the one who was servicing me. he gave me a hard time,and didn't want to put the paperwork in for my rental. then when he said "we have no rentals available" I told him my warranty plus my car shield would be able to direct me to a rental place all they needed was the paperwork for him to send over to them saying they had the car and was fixing it. they will not work with you. whatever primary and secondary insurance you have on your car you might as well have none at all.

brought my 2005 pt cruiser convertible to get small rust spot that got fixed poorly before ..... I…read morewas informed it would be no problem to repair properly. I told them I was in no hurry but they were able to get the car back to me sooner than I expected.when I picked up the car you could not even tell that the spot was ever there , for only painting the area repaired the paint blended perfectly. great work would recommend them.

My sincere recommendation is DO NOT GO TO THIS PLACE, I took my car there for repairs and I was way…read moreover charged and taken advantage off because of my cultural background. I even showed the mechanic the Nissan dealership's manual for labor charges for the parts that needed to be replaced, that was supposed to take less than an hour but I was charged for 2 hours and at the Nissan dealership rate. The people working there are a bunch of crooks and their only work is to rob honest people of their hard earned money. I can't wait until these cheater go out of business. I have reported them to BBB.

Great experience working with John and Erin. Would absolutely recommend and buy from again!read more

I really appreciate this dealership and workers!!! I finally am in a vehicle thanks to odei & eran…read more!!!! If I could give 100 stars I would!!! Highly recommend if you are looking for something to your liking they have plenty of options and will have you driving off satisfaction guaranteed. I lost hope but they made it happen for me !! Thanks Baha auto & odei & eran.

The first problem is that we expect people to care and they don't. They are in business to make…read moremoney, not to be your friend and they certainly are not. They are the nicest people in the world when you are purchasing a car but completely unaffected when your car needs to be serviced. It takes forever to get your car in. The car I purchased has needed work 8 times in under a year (4 times is was major stuff). Luckily it's still under warranty. My check engine light was on and they gave me an appointment for 5 weeks later. I am currently aggressively fixing my credit so that I won't ever be in a position to need a service like theirs again. Horrible experience. P.S. Never be late on a payment. They will absolutely repo your car for being just one day late even if you have had on-time payments for 4 years. That's how they are able to sell to high risk borrowers which you are since you are going to them and not a regular dealership. Get over it and don't be late. No excuses.

I purchased this car 4/27/2021 and thought I was with a company that actually stood behind its…read moreadvertising. WRONG!!! About 2 months in I began having issues. And surprisingly none were covered under their "warranty". Now just shy of a year, the transmission has gone out. They have charged 3x what the car is worth, can't get out of it by trading it in, and can't drive more than 5 miles away from my house for fear I will get stranded when this pile of junk breaks down again. STAY FAR AWAY FROM THIS PLACE!!!

For the East Dundee location:…read more The team at Driven Auto are generally personable and willing to help. We specifically came for a vehicle that they had listed on their website that was within our price range. Adam was kind (we felt no pressure) and went on a separate test drive with both me and my husband as we had our baby with us and weren't able to all go at the same time. The purchase process was fairly easy and we were happy to walk away with a new to us car that same day. After driving the vehicle home, we started to notice a grinding/clanking noise. It progressed and continue to get louder, so I called as I was concerned that it could be a significant safety issue. They got us in the following Monday and were able to determine that the front passenger side control arm needed to be replaced. We are grateful that they got us in quickly and replaced this free of charge. Unfortunately, there are a few issues that we are still having with the vehicle. The active noise cancelation system (ANC) has a microphone issue. Instead of reducing road noise, it is amplifying it when accelerating between 25-35 mph. My husband pointed this out when we brought the vehicle back for the control arm, but they were unable to fix that component. Also, during our test drive we noticed a noise that sounded similarly to an electronic deadbolt locking/unlocking (gear grind) when locking/unlocking the car. This was something my husband asked about but was told it was normal. Unfortunately, however it is not normal and it is actually a failing fuel lid actuator that we will need to replace as well. A few other issues have included tire sensor and display screen connectivity issues. I know what you are thinking... you bought a used car, expect issues. Yes, yes I know. This is just a warning for due diligence, as I'm not sure what type of service checks are done before these vehicles are listed. Lastly, the only other issue is the "I Owe, You Owe" contract. This was something we were asked to sign with the promise that the dealership would provide us a second key to our vehicle within 30 days. I made multiple requests regarding this, with the last 3 requests being within the last week of that 30 day contract. On the two occasions that I spoke with Max, who had also signed the "I Owe, You Owe" contract, he had told me he had been too busy over the last few weeks to call about a second key, but would get it taken care of. This is frustrating as I guarantee if we had "owed" something, and didn't follow up within 30 days, this dealership wouldn't have taken that lightly. Thank you for coming to my Ted Talk. Good luck with your used car buying search.

I was pre approved for an auto loan and from a major bank, I explained to the sales person…read morespecifically who I wanted to finance my vehicle through the pre-approved bank, he assured me he would deliver. I believed him. As I reviewed the documents I signed it was apparent he misled me. The financing was through there loan financing bank. Nonetheless, I have A1 credit. I talked to the sales person and he assured me to pay three months of timely payments and I complied. Therefore, he said would refinance my loan through there financing company at lower interest rate. When I reached out to him to follow up to refinance the loan at the rate that I deserved with my outstanding credit rating. Nonetheless, he stated, "Do you like the vehicle." I stated "Yes." He then replied he couldn't change the rates and said pay the loan sooner that would bring the loan down and help adjust the interest rates. That's not the answer I was looking for. Therefore, I thought to myself well I would go back and apply to the original pre-approved loan and refinance my vehicle loan through that bank. I applied for an application to refinance my vehicle. Keep in mind I have excellent credit. I received a letter from the bank and was denied, there reason why it was denied it stated."Hail, Flood, Fire, Structural Damage, Non-U, Salvage or Branded Title." I called the bank they assured me of there findings. I explained to them in my contract I signed in corresponding block stating that the vehicle had not been hail damaged or marked "NO." Plus the Car fax report said no damage to the vehicle. They stated there findings were accurate. I went to the seller to resolve the issues, my original sales person who was present, I didn't even get a chance to talk about the issues with that sales person. I was immediately approached by a different sales person who was not familiar with the issues. He of course did not answer my questions about what the issues were. He didn't resolve them, and promised me on April 13, 2026 he would call me back with a resolution. As of this writing I have not received a response. I purchased the vehicle in good faith and if I had bad credit they would have not given me the time of day. Therefore, I have lost the motivation and faith in the car buying experience.

I purchased a 2019 m6 from Platinum Motorsports, I dealt with Manny , Rick and Isiah (sorry if I…read moremisspelled anyone's name). From start to finish the experience was smooth, the staff was very transparent and easy to work with. I am so happy with my purchase and will definitely recommend them to family and friends.

Manny is fantastic! I recently purchased a car from him site unseen, and had it delivered to CA…read more Once i got it and took it to my shop, it needed a bunch of unexpected work. things happen sometimes and it's nobodys fault. I can't believe this, but manny took the car back and refunded me all of my money. He is honest and trustworthy, and I would definitely buy a car from him again. Basically, Manny is simply a good person, and the type of person I would want to do business with and be friends with. That should say it all!

Buying our car was so easy, made my husband and I feel so comfortable and the process was very…read moresmooth. We really appreciate the awesome service that was provided to us. Thank you again!

The Sales team is Awesome and Very Helpful, They have alot of Clean Low Mile age cars in Good…read moreMechanical Condition and I would always go to them when looking for a Clean Used Car

Very honest, reliable shop that does really good work for a great price. Simon and all of his guys…read moreare always super friendly and quick to fix emergency repairs or basic maintenance on all kinds of vehicles.

1st appointment at this location and I was very impressed. Had brakes done, they did the job in…read morethe time frame they mentioned, called me and kept me informed of whats going on. I'm a new customer of this shop.