Always have been respectful and nice people the only jeweler i go to prices are good and they do high quality work

Family owned. Very friendly and helpful. They also support Shriners and Shriners Hospitals for Children. On behalf of kids served by Shriners Hospitals: Thank You! Chris "Tin Can" Cant read more

The service is quick & comfortable. Their selections are also GORGEOUS! The store itself is very clean & organized. I was able to sell my engagement ring effortlessly & was fully educated on the worth of my ring as well. I definitely recommend Frank & Sons Jewelry to anyone looking to do anything with their valuables! read more

My grandma left me a custom designed ring when she passed away. One of the stones kept falling out. The guys at Frank and Sons fixed the problem and now I can wear this special ring again! read more

Frank and Sons on Fairmont in Pasadena Tx. Do really crappy work! They soldered a two karat diamond two years ago to my new wedding band that I bought from them, and it broke off and was lost. The Father of Father and son Jewlery claimed it was wear and tear! The last ring that the same diamond was attached to lasted 35 years! They are full of pure bullshit.. They lie and cheat you! I would never bring or buy anything from them and you shouldnt either! very upset and disgruntle Paula! read more

I have used them for years. They are very knowledgeable and trust worthy. I have had jewelry made by them, purchased jewelry and they have helped me selling coins. read more

To resize my wedding set they took so much from the engagement band it was visibly extremely thin. Of course it literally broke a year later. No, I would not recommend repairs there. read more

Frank's and Sons Jewelry - Franks jewelry repair. - Jewelry Near Me - Pasadena, Texas

After talking with family I want you to know that I wear a ring that was not only designed by Frank but also passed down twice . My mother not only let me wear it at my wedding but also passed it down a year later it was a huge sapphire stone is my birthstone and the beautiful design done is amazing . It is very precious to me . I am thankful to know that my family is continuing on and proud . My grandfather bought it at a auction and gave it to my grandmother. I wear this ring every day. Needs some work lol . All my love Tanya Yvette Garcia read more

Frank's and Sons Jewelry - This is the ring . Sapphire and beautiful after many years . - Jewelry Near Me - Pasadena, Texas

I took a piece of jewelry in for a minor alteration today. It took less than a minute! They did the alteration while I waited and did not charge me. Next time I'm in the market for jewelry, I will definitely visit them! read more

Super friendly business. Very professional and informative. Needed to get my fiancé ring sized down, had it done in the same day. Great customer service always. read more

Top notch customer service and beautiful jewelry! Very accommodating, and Donnie took care of us 100% of the way. Highly recommend!

We had a wonderful experience here! We came to have my mothers old engagement ring turned into a custom ring for my wedding and decided to buy a pocket watch while we were here. Everyone was extremely nice and informative. Even when they were super busy! We will absolutely be back for our future jewelry needs. read more

Nice guys. Shined up and resized my wedding band. Fast service. Nice shop with lots of items to choose from if you are looking to buy something new. read more

I absolutely love this place. My fiancée bought my engagement ring here and it was gorgeous. When the stone accidentally fell out, they immediately fixed it that day. It's the perfect mom and pop shop. I highly recommend!!!! read more

Donny helped me to redesign a ring. Wow! First, the customer service of this family business cannot be beat. Also, they searched high and low to find the perfect piece of jade for my ring. The result is stunning! read more

Frank's and Sons Jewelry - Ring redesign. They really went above and beyond to find the perfect stone! - Jewelry Near Me - Pasadena, Texas

Always very nice, very polite. Did a great job on resizing my infinity band. Gave me multiple options on resizing my ring. Does a great job cleaning it as well. read more

I am so thankful to have found this jeweler! They are honest and fair and did a fantastic job of repairing a piece previously mangled by someone else. A few years ago, I had a custom ring set sized at a different local family owned jeweler. The work the other jeweler did was very poorly executed and I paid a ridiculous amount for the terrible result I was handed. Thank you so much for righting a wrong! You have a new customer for life. read more

No wearing of masks. The "old man" can be a jerk. If you challenge him he starts talking to you in a disrespectful manner. JG

I took a family heirloom platinum ring , to be sized and refinished. Two weeks later a baguette fell out. Frank & sons offered to fix it for $150.00. So that tells me they refuse to take responsibility . This ring has existed , problem free FOR FIFTY YEARS ! Two weeks after they touched it ....... Boom. It's falling apart ! I took it to a real jeweler. It's gonna cost 250$ for the lost diamond , and I was told ALL the diamond are loose ! I am LIVID ! The only blight on my engagement ! read more

Very, very nice owner and staff. I went in to get a new watch battery as I had a free coupon and they had it replaced for me in less than ten minutes. I will definitely give them my business in the future! read more

If you have your jewelry clean or jewelry size be careful cuz they like to switch your diamonds they do bad business. If you have a real nice diamond with good color they will change it for lower quality diamond . They like to take advantage of people that don't know too much about diamonds. So if you think you're getting a good deal make sure to check your diamonds I will never shop at the jewelry store again read more

I went in to get a link added to my watch band and the owner quickly serviced my watch on the spot. The service was great and the cost was definitely reasonable. read more

I was referred to this jewelry store by a few friends because I was worried about leaving my wedding set to be repaired because the main diamond was replaced when sent for a repair years ago. I got the diamond back but I have been anxious ever since to get repairs. The employees really made me feel comfortable and were very professional. The store even had the work finished by the end of the day. I am so glad I have found a jewelry store I feel good about and can trust. read more

I will not be back to this jewelry store. They made 2 custom rings for me (which took longer than what they told me verbally) and when I went to pick them up, both were sized wrong. There were more issues to this visit, but the main complaint that I have is, they never apologized. I thought they would when I picked them up, but they did not. They are just not friendly at all, with the exception of the one that's been there the longest. read more

WAY overpriced and snobby. There is a place on center street that does repair at HALF the price. Surprised they didn't charge to open the door. Will not be going back. read more

POOR CUSTOMER SERVICE. I brought a necklace in to have others made and the son who wrote the order, screwed it up. I was shocked and told him that I did not ask for what he had done. He asked how much he has quoted and said that he couldn't do the job for that amount. He never asked if there was anything else he could do to make it right. Instead of working with me, he blamed me for his screw up. I also had a ring sized down and was charged $85.00. This company is out to to take your money and doesn't care if you're a return customer. After telling my story at work, I found they had also done others wrong. read more

This place is a joke. Went in multiple times to buy silver coins purchased a few the first couple of times. went back and now they refuse to sell. have a horrible rude attitude to customers. they over charge trying to sell everything at Redbook pricing claiming it be better grading then the coin actually is. Will not be doing business with any longer and will not recommend anyone to use them. read more