It was a great experience! Very beautiful facility as well! Dr. Smith was sweet as pie with a…read morewonderful spirit!! And Mr. Harold was just as kind. She's professional and is quite knowledgeable about her practice! It's on the other side of town, from where I am but well worth the drive!

Gentle Dentist. Very caring and great customer service. Office was so clean and modern.read more

I left maybe 30 minutes ago. Dr Day performed an extraction on a tooth with an exposed nerve. She…read moredidn't advise me prior to the local anesthesia that this procedure should be done by an oral surgeon. She instead placed the needle directly INTO THE EXPOSED NERVE. I was in EXCRUCIATING pain and when I exclaimed and moved my arms from the dental assistant who was trying to hold my arms down, Dr Day told me she wouldn't perform the procedure if I'm going to be "combative". Very distasteful. Also, had I not stopped her from running away after the tooth was taken out, she would've forgot to place the sutures I paid an extra $115 for. I hope the idea that black people have higher pain tolerances didn't play a part in her decision to place the needle DIRECTLY into the exposed nerve. These days, you never know. Front desk was nice.

I must STRONGLY advise everyone to stay away from this clinic. The first time I saw Dr Bertrand, he…read moreclaimed he found SIXTEEN cavities, and outlined a treatment plan in excess of $2000. I found this strange, as I have never had any cavities. I went to another dentist for a second opinion, and was told I have ZERO cavities. I cannot speak to the reason for the discrepancy, whether it's simple incompetence or something more shady, but that's a really huge difference in opinion between professionals. I'd stay away

So, I had a dentist that I felt like all she cared about was upselling me on things that I did not…read moreneed. Then I found Dr. Jenkins. Her office staff and she are just nice because that's who they are...not because they are trying up upsell you on some gum treatment of $30 mouth wash. They operate onetime, which makes me feel respected as a customer. I live 45 minutes away from their office, but it is worth it. I come out feeling like I was treated well and not ripped off. If you need a new dentist, Dr. Makeya Jenkins gets my highest recommendation! The office of a dentist is a reflection of the dentist in the office and Mission Dental gets an A+ from me! Terry Shrader, Ed.D.

I usually don't write reviews, but this was one of the worst experiences I've ever had…read more This was my first-ever dental appointment. I grew up with parents who believed, "If it's not broken, don't fix it," so I was never taken to the dentist because I never had a toothache or any obvious dental problems. As a young adult in my early twenties, I decided to take responsibility for my health and be proactive about my dental care. The dentist knew from the beginning that this was my first dental appointment. During my first visit, she told me I needed to schedule another appointment for a cleaning and fillings. When I asked for more information, I was told that the hygienist would explain things during the cleaning. I then scheduled the recommended appointments. The dental assistant was kind and acknowledged that they often see patients who have had dental work before. The hygienist was also patient and explained her part clearly. Unfortunately, I did not receive that same level of communication from the dentist. She did my procedure in a hurry. Before the procedure, I asked questions because I genuinely did not understand what fillings involved. Instead of explaining the procedure, the dentist seemed surprised or irritated by my questions. I was left to figure out what was happening as the procedure went along. For example, I did not know that getting a filling involved removing the decayed portion of the tooth. I also did not know that my teeth and gums would be numbed. These things may seem obvious to a dental professional, but they were not obvious to someone who had never been to a dentist before and has never experienced a toothache or other dental symptoms. At one point, I asked about what fillings are, and the explanation I received was essentially that a white substance would be added. During the procedure, the dentist even mentioned that they usually take pictures when patients ask a lot of questions or are surprised to learn they have cavities. I would have preferred for her to simply explain what was happening to me instead of making me feel as though I should have already known. I also had to stop the procedure briefly to ask how many fillings I was getting. I was given a very brief response, but I still did not understand where the fillings were being placed or what exactly was being done. I believe it is the dentist's responsibility to explain the procedure, including where the fillings are being placed and what the patient should expect before the procedure, rather than leaving the patient to piece everything together. The filling appointment also felt very rushed. Afterward, the dentist asked how my teeth felt but did not wait for me to answer. When I tried to ask a question, she referred me to another staff member and said she needed to go to another room. I was especially concerned because this was my first-ever dental procedure, and the dentist knew that. I needed clear explanations, but instead, I felt rushed and uninformed. I felt like I had to search for information myself rather than being properly educated about my own treatment. The surface of the fillings also feels rough. I've been told that's not normal. This was not addressed because I was not given an opportunity to discuss how my teeth felt afterward. I was scheduled to have three additional filling appointments, but after this experience, I do not feel comfortable returning. I was so sad about the experience that I cried afterward. I understand that some of these procedures may be routine for dental professionals, but they were completely new to me. Patients who are having their first dental procedure deserve to know what to expect. All patients deserve to know what to expect. And at the very least, a few minutes afterward to hear them and to make sure they got the right results. The surface of my fillings feels rough. I just pray my teeth would be ok.

During a cleaning a crown came off. That was OK. When the dentist went to reattach it I told her…read morethat it felt really tight. she said that would go away when the neighboring teeth moved. It was so tight she couldn't push the crown down and told me to bite on it. When I did, I hear a crack. The crown broke and she said it must have already been cracked. The office wanted me to pay for a new one. When I complained the office manager refused to replace it for free but offered a discount. I felt the dentist had not oriented the crown correctly because it had not been tight before. They denied blame and didn't make me smile.

Both, my wife and I are going to smile center. Super clean,…read moregreat staff, not pushy to do expensive and unnecessary things. Highly recommend this facility.

Love this dental office ! Had to switch dentists because mine for years doesn't take my insurance…read moreanymore loved how kind and welcoming everyone was and excited for my new dentist office

I have been using Smith Dental since the day they open. I have referred several friends and family…read moreto the and will always do so. Being in the customer service industry like I am I can understand you're not going to make everyone happy but I can say that Smith Dental goes the extra mile. Love this place and would not go anywhere else.

Everyone in Dr. Pate's office is as kind and wonderful as can be. I found him through a…read morerecommendation and he was accepting my dental discount plan for some incredible price breaks on some serious work. Dr. Pate doesn't depend on needless X-Rays and tedious computer software in solving complex dental issues. The man is at the top of his craft and navigates the entire process with the demeanor one would expect from a master practitioner. He wraps his expertise in humility while gently keeping his patients comfortable and informed throughout the experience. I am one who appreciates raw talent as well as marked quality. I have never been disappointed with Dr. Pate's practice. I had come from a dentist that quoted 8k of work which I was able to accomplish for less than 2k at Pate's Kirkwood office. I am a patient for life and you should be too

Dr. Pate and staff are all very courteous and very happy. They treat their patience with care and…read moredignity! Went to him with an abscessed tooth and before the service was done, I had a full mouth of teeth, something I haven't had since 1984!

You will not find a more competent and honest dentist than Dr. Scruggs. I have been going to him…read morefor many years and have always been so pleased with the dental care I receive. Do yourself a favor and go see Dr. Scruggs!

I've been searching for a great dentist since moving to Nashville, and have been sorely…read moredisappointed - until now! The Nashville Smile Team operates with a lot of integrity. They rescheduled an appointment for me because they couldn't get in touch with my insurance to verify that I was covered and they didn't want me to have to spend any money out of pocket. The first thing they did once I got there was give me a tour and explain how they sanitize their equipment! They instantly built a lot of trust. The staff is extremely nice, from the receptionists to the hygienists to the dentist herself. My hygienists spent a lot of time answering questions and walking me through everything that she was doing. I haven't had this good of a dental experience in quite a while.

Best dentist experience I've ever had! I decided to come to the Nashville Smile Team because I was…read morehaving some jaw pain (TMJ) and they are close to my house. They have been nothing but kind and easy to work with! They were able to see my right away and I've been back for a follow-up appointment/cleaning since my initial appointment regarding pain. The dentist and staff pay great attention to detail and I feel like they actually listen to me (plus, they are unbelievably kind)! The actual office is nice and clean. They are working with my insurance to see what can be done about costs but also very good about explaining my upfront costs. I would highly, highly recommend!