My mom and I just got back from a wonderful weekend at the spa celebrating her birthday. We stayed…read moreone night at the Inn, enjoyed massages and the spa facilities, and ate at both Kensington's restaurant and the pub (in our white bathrobes mostly, ha!). We also did the afternoon tea, which was absolutely lovely and a good value. Our hotel room was clean, comfy, modern, and spacious. The spa facilities were also extremely clean and well kept, with the ladies locker room stocked with everything you could ever need. Every staff person we dealt with from the hotel to the restaurants to the spa was friendly and helpful. We really enjoyed the hot tub/sauna/steam room area.. yes, it was crowded a few times but I noticed that crowds in both the pool and hot tub areas tended to clear quickly and several times I had both to myself! I especially appreciated the thoughtful little touches everywhere, like cold washcloths available for post-sauna cooldowns and fresh flowers all over the place. The vibe was extremely relaxed and I appreciated that when staying in the hotel you get full use of the spa facilities even on check-out day. We had breakfast and lunch at Kensington's and also had the afternoon tea. Everything was delicious!! Good cocktails too. I wished the indoor pool had been larger to better accommodate busy times, and the spa treatments are definitely on the pricey side, but those are about the only two criticisms I can come up with about this place! We are hoping to make it an annual tradition!

I went here with a friend and I only had a day pass but my friend got two treatments, a massage and…read morea facial. When walking in I found a cute shop a little expensive though but there were cute clothes and spa items for sale. To the left was the area for facials, hair, nails ect. If you keep going you get to the check in counter a lounge and a juice bar that also serves cocktails. You go through a door on the left that leads to a pool area, gym, outdoor lounge and quiet room. In here are also doors to the locker rooms bin the locker room there are vanity's, showers, changing rooms, a sauna, steam room and hot tub. I spent the majority of my time in the hot tub and sauna. The vanity area provides deodorant, lotion, hair gel, hair dryer, a comb, q tips, & mouthwash. If you go back out and go to the right of the Enterence & up stairs there is bar, and then a restaurant with indoor and outdoor seating as well. The food was good, the spa was relaxing. The reason it has 4 stars instead of 5 is that the check out was long lasting because they were in the process of updating their birthday reward program and it wasn't matching there flyer on the counter. They did end up matching the flyer in the end it just took a long while.

I got a facial here and when I say it was the worst facial I have ever gotten, I am not lying. For…read morethe majority of the time, she lightly was just touching my head, not only was it not relaxing but it was making my head extremely itchy and I am 90% sure she was on her phone during it. It wasn't relaxing, didn't feel good, maybe 5 mins of product use, and when done, I had a massive rats nest in my hair. I cannot believe how much the facial was for how terrible the service was.

I come as often as possible. Usually just for a pedicure. I ALWAYS have Darianna as my nail tech…read moreand she is WONDERFUL!!! Caring, knowledgeable and always listens; she's the sweetest and I love her! You won't regret coming!!! The other techs are just a knowledgeable, so hurry and make an appointment now!!!!

My sister and friend came here for the day to celebrate my sisters birthday. We each had a service…read moreand spent time in the locker room enjoying the amenities. The locker room staff were phenomenal! One of the staff was literally a fairy god mother and anything we needed she was already there with it, she was so on top of everything and made the experience so enjoyable and relaxing! However, my service was not as phenomenal. I booked a simple haircut as my service. The lady that did it was nice but rushed through the service and was very rough on my hair to the point I was wincing. The length and cut came out good, she used like no product on my hair except a heat protectant and it just looked so dry and not great when she was done. I was disappointed but luckily my sister had some products with her so I was able to fix it a little bit. What they don't tell you also is that on the weekends they charge an additional 10$ for all services, as well as automatically add gratuity (I wouldn't have tipped as much for what I received). For the amount I paid for the service ($115) I was expecting much more care and quality and would have been better off going to any other salon and paying $60 for much better results. I don't recommend getting hair services done here but do highly recommend the other amenities!

Loved my massage! So relaxing and peaceful. It was one of the nicest gifts I ever got! Enjoyed the…read moreexperience completely and I highly recommend this place!

I must say we had a beautiful stay. I got married and this was my hotel of choice. I stayed two…read moreseparate nights once with my family and then once with my husband, back to back days. So this will help the review. The Thursday night we stayed was my mother and I, she got a junior suite. It had 2 king size beds, a beautiful living room area with a lot of seating and tv, a huge walk in closet and beautiful decor all around. This was a perfect set up for all the girls to get ready for the wedding the next day, it was spacious and made for beautiful pictures. Some areas do need a little cleaning up, and some decor needed a little tweaking but overall the room was magical. We stayed on the 10th floor and overlooked the city, it was a beautiful view. An issue that I ran into was the doors slam HARD. You'll get used to it but it sounds so loud you can hear everyone leaving their rooms if they don't slowly close the door themselves. Also the toilets when you sit they move, kind of feels like they're broken even though they aren't so be mindful of that. And then being that high up be mindful it takes about 5-10 minutes for the shower water to warm up. It does get extremely hot after that waiting period but if you didn't know you'd think there's no hot water. The check in process both times was pretty smooth. When my husband and I checked in for our stay, the lady who checked us in was pushy and kind of rude. I didn't like her very much, an older taller woman. All the younger people were sweet as pie and very helpful. We stayed In a one bed and this was excessively smaller to what I had the night before of course but we worked with it. I think for the price point for this room it didn't match. Yet again we needed the hotel for pictures and the ambience, and it did its job being able to take pictures in the lobby, the grand staircase the balcony area all of those were worth it. But I would never get that room again , it's not worth it. The decor is beautiful don't get me wrong but we had too much stuff from the wedding that room became extremely tight- fast. The elevators are very small, and creepy. But they did their job. The security personnel were great. They did their job, were great to talk to, and very kind. They even helped us navigate places- when we had questions. They became like our friends because we used them a lot since so many of us were in and out to prep for my wedding adventures. All and all I had a great time.

Long overdue review for my (2) night business stay at this hotel, let's go!…read more- I'm loyal to Hyatt, however- no options in D/T Providence...thus Hilton is my next choice - I've never stayed at a "Graduate" property, and yes they are different! - I like the idea of an older building/hotel that "fell out of favor" and gets renovated (it has character!) - Front desk/service was very good upon check in - Room was upgraded b/c of my status with Hilton (thus a bigger room/suite) - Although the decor of the room clashed AND no way would I ever decorate like that, it had a good vibe - Room was big, clean and comfortable - If/when I were to head to Providence again for business, yes I would stay here again

My friend recommended Agape and I got a Groupon deal for laser removal services. I have been going…read morefor the last year. I started seeing results just after 2 out of the 6 sessions. I have been going to Kailyn and she's great! I recently booked a facial as well. I will continue going for laser services and facials. Staff is professional, friendly and the area is very clean & weloming. They do a really good job of following cdc guidelines.

AMAZing. I had the BEST experience. It was my very first facial and I cannot WAIT to go back.read more

Amazing couples CBD massage on Fathers Day with Matthew!…read more(Forgot other masseuses name) Highly recommended, you can also purchase a day pass for $90 PP and use all the amenities until closing. You can order food as well and eat on balconies....

If I could give them a half star I would. I feel a 3.5 better suits the review. They gave this…read moreplace a mini face lift since my last visit. New locks on the lockers and the nasty toilet seats have been changed. It looks and feels so much better. The showers are still a hot mess, broken shower handles and towel warmers that don't work. They shut the sauna off a little early yesterday and we had someone turn it back on but by the time it was up and running we had to go. They close at 6, it was 4. The pool area is still really in need of a deep clean. The baseboards are filled with dirt and possibly mold? Tons of dead bugs by the hot tub windows. For as pricey as this place is, it's really dirty when you look around. This wouldn't fly in a 5 star hotel anywhere else. I had an excellent 80 minute deep tissue massage and fun relaxing pedi with Patty! I left feeling relaxed but was still disappointed with the lack of cleanliness in some areas.

Went for my first massage ever and I was initially nervous. Carla made me feel comfortable and she…read moredid such a great job relieving tension I had from pregnancy. Will definitely come back to see her!

Excellent massages for reasonable rates. I especially love the periodic emails offering discounts…read moreon last minute appointments.

Great selection of wine to choose from as well as local beers and snacks. Super friendly staff,…read moregreat events and an exceptional environment to spend the day. I love this place!

Salmon River White - I always leave with bottles! Nice for them to offer some food to buy from the…read moregrab and go, wish there was a more permanent option on site. Would be nice to get small bites like fry's, eggplant fry's, Pizza, chicken fingers, simple food. However, food trucks that frequent typically have some good options. Staff is super friendly and does not bother you. Love that there is games to use! We always play Uno! Beautiful in the summertime, cozy in the winter!

MONZA World Class Go-Karting bro this place was so cool with smile staff Jay sweet lady help on…read moreinformation on races. Crew guy orange shirt José was on top of everything and was very helpful with his amazing sidekick William make sure my strap to my seatbelt was right and feet hit the pedals right where it's not too close and not too far and had his minions of Alex helping with my helmet putting my neck brace over all great time night out. After the race, we decided to order food, greeted by Laura at the bar telling us about the menu, making sure we're hydrated soon enough to get food from Melvin. He looks like a cool uncle when you know the food's gonna be good, like he would love, and it was. The mozzarella pole on that cheese was wonderful.

Very clean casino! Great place to bring a group even if you aren't into gambling. Great restaurant…read moreselections, a whole shopping mall, additional things to do you will never get bored. Between escape rooms and the extremely fast go karts, there's plenty of thing to do. I have an allergy to smoke so the very clean air here is a bonus compared to other big name casinos. If you do enjoy tossing the ol' dice around, then there's plenty of that here too!