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    Franklin Loan Center

    5.0 (1 review)
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    Mortgage services

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    Alex Rojas - Secure Choice Lending

    Alex Rojas - Secure Choice Lending

    (20 reviews)

    I just want to start off by saying I 10/10 recommend Alex Rojas to everyone! I started my home…read moresearching process in March of 2026 with no idea what I was doing, I just had a dream. We were referred to Alex by our real estate agent, and we sat down and spoke to him. Immediately he answered every single question, made us feel so comfortable and confident we were making the right decision. We left that day with so much knowledge, we started looking for homes immediately! Alex stayed in touch during the home searching process, and checked in constantly! He even reached out to the listing agent when we put the offer in our dream home, and he was on it! We had such a SMOOTH and easy home buying process because of our team. Loan Officers / Mortgage Brokers never get the credit they deserve, and I can just say Alex was wonderful. We will definitely do business with him again and will refer him to everyone! Thanks to his help, we are in our dream home as of May 6th, 2026. Thank you Alex!

    As many of us who purchased right after the greatest rates in years, we were stuck with purchasing…read morehigh in the hopes of refinancing later. That later took a while. But throughout that time, Alex continuously kept us informed with the current rates whenever they reached a significant difference for us. He made sure that he had all he needed to make the move for us when the time came especially since rates change so rapidly. We were able to achieve our goal solely through his help and guidance. We will continue to use Alex in the future as not only did he help us save a lot of money, but he was also very friendly, personable, considerate, professional, and all around just wonderful to work with.

    Secure Choice Lending - @securechoicelending #theonlychoice #securechoicelending #downpayment #homeownership #fthb #newhome

    Secure Choice Lending

    (62 reviews)

    My husband and I worked with Macklin at Secure Choice Lending to purchase our first home and he…read morecould not have been any better! He was easy to reach and available whenever we needed him, even took our first call during a family event on a holiday weekend. He was patient and helpful with every single question we had (which was a lot as first time buyers!) and was knowledgeable about ways to get our monthly payment in a range we were comfortable with. We feel so grateful to have had him walking us through the process. We would recommend him to anyone!

    AVOID AVOID AVOID!!! I trusted Secure Choice Lending with…read morethe loan for my first house. Brandon assured me they had dealt with loans on leased land and that the process would be relatively smooth. That was absolutely not the case! I primarily dealt with Ashleigh who didn't seem to be familiar with the process and was learning it as she went. I tried asking multiple times what else would be needed next in the process and I never got a clear answer. The answers I got from her gave the impression she didn't actually know. There were things she asked for that I couldn't immediately provide, then she never asked for them again, so clearly she didn't actually need them. Her lack of competence ended up wasting a lot of time I didn't have. She asked for things piece meal rather than all in one email and without prepping for the next step in the process. My manager was also very frustrated in her interactions with her. It got to a point that I was receiving calls on my days off from my manager about how frustrating and time consuming it was for her. I received an email from Ashleigh saying that my manager didn't send my pay broken down into subtypes and they would need that or would need every paystub I've ever gotten from this place of employment. I sent the paystubs within twenty minutes so they could stop bothering my manager and finally have the numbers they needed. Much to my and my manager's frustration, both Brandon and Ashleigh continued to harass her about my paystubs anyway. Then, as we were getting closer to closing, it came out that there were items that Secure Choice Lending had not completed, even though they had been told about these things the second day of the process. The incompetence of this team caused so much extra stress and anxiety and actually cost me more money. Because of the delays caused by Secure Choice Lending, I had to extend our lease past when we had already planned to move out. I also had to pay an extra $1k to the Bureau of Indian Affairs to expedite their approval process to recoup some of the time lost because of Secure Choice Lending and to save us from having to extend our lease even more. After the process was over, I reached out to Brandon to express my concerns and ask him to help make right some of my financial losses caused by his team. He started his email with all of the reasons why the extended process was not his fault, mostly trying to pin it on my manager. I got Secure Choice Lending the documents needed within twenty minutes so my manager would no longer have to take time out of her actual job, so I felt this excuse was bizarre and pathetic. His offer to "make it right" was measly and frankly offensive and did not include any financial reimbursement to help make up for the money I lost due to his team's incompetence. To top it all off, I emailed him a month ago and he has simply stopped replying to me. My advice for everyone after this process is to find a competent team. Everyone makes mistakes, we are all human, but find a team that will actually own up to their mistakes, be professional, reply to correspondence, is honest about their abilities, and actually rights any wrongs.

    Aragon Lending Team - Meet our crew and see how we make amazing happen for our clients (and have fun doing it!)

    Aragon Lending Team

    (216 reviews)

    Downtown

    Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

    Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

    Meridox Real Estate and Mortgage - Linh Tran - Broker

    Meridox Real Estate and Mortgage

    (124 reviews)

    My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

    I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

    Franklin Loan Center - mortgagelenders - Updated May 2026

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