On time, every time. Did what they said they would do with photo and technical documentation…read more Connected ducts to new outside attic vents, insulated attic, installed whole house exhaust fan, cleaned up excellently. Good value. Professional.

I hired Atlas Home Energy Solutions and I thought they did a good job except for the insulation. I…read morethink they sub contract this out and the guys who did this did not do a good job. All my ceiling lights were pushed out and they came a couple of days later and pushed them back. From that time onwards the lights in the dining room and kitchen would flicker and finally go out completely. Initially we thought it would right itself but it continued to do this and I tried contacting them, twice, without any response. I will try one more time and then if I do not hear from them, I will bring down the stars to one or zero if I can do it.

I called and left a message on Monday about two different jobs. I have where I need insulation…read moreinstalled. Mike who is the sales rep was supposed to call me back and here it is Friday and no call. I called the secretary today asking for the manager and was told he was unavailable. Must be nice that your company is so flush with cash you don't have to call customers back looking to hire you.

I originally called over a month ago and was diverted to a salesman voicemail. Never got a return…read morecall. Then I posted to Yelp and finally Davenport replied asking me to call again. Apprehensive, I waited several weeks and called again first thing this morning. Deja Vu. Once again, the receptionist fwd'd me to a salesman voicemail. No return call.

USA Insulation had me scheduled for a home visit and estimate. Prior to the arrival time I called…read moreto politely request that their service person wear a face mask while inside my house. The receptionist said she'd pass the request along. She then called back saying the visit is cancelled "because you don't want people visiting your house." That's exactly what she told me even though it was untrue. I'd never have requested and scheduled a visit were it true. I told her I was fine with a visit with masking, but they were more concerned with formally shunning me for trying to thwart Covid. What their reply tells me is that this business sees treating their customers concerns with the simplest, least bit of respect as unacceptable. Given the choice, they would prefer to sicken, disable or kill their clients or be so harmed by their clients themselves than not. It's also ironic given folks working with insulation in attics know that masks work and should be accustomed to wearing them while working.

Fairly unresponsive. I wish I could say more, but i couldn't even get them to offer a bid.read more

Very happy with the work done by JT Insulation. They are a small crew, but they got the job done,…read moreworked with me and worked around my schedule, and I'm happy with the results. They cleaned out all the old stuff and put in new - I can feel the difference in the comfort of our house. Thanks you team!