The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

We had a great experience with Nick and his partner at Albatross. We had a basement shower than…read moreneeded to be tiled after our contractor built the shower in our newly refinished basement. There were many flaws in the build that they were able to fix for us and they did a great job with the tile work! Everything turned out great. We also had him fix a few things around our egress window that I would have never thought to do prior to Nick bringing it up. The price was very reasonable for the amount of work the guys did and also came to finish the job on Christmas Eve! Nick seems to be a perfectionist and found multiple other things that could be done in our basement which helped in knowing the job would be done correctly. They were both very professional and I would highly recommend them in the future.

I got a quote from Nick Hein, the owner of Albatross Custom Carpentry, to replace some rotten wood…read morearound my garage door entrance and around my roofline. First of all, I was hesitant to use him, because of the amount of times he stressed, what a "professional" he is and how he's honest and does really good work. In fact, he stressed this too much, which made me wonder. Once I got a quote, he showed up unannounced, to show me a sample, which wasn't a sample, but the actual plywood he was going to use. I couldn't talk to him, because I was on a conf call so he left the samples. These so called samples were beige in color and my trim is all white. I asked him why he didn't pick out white, he said, "in order to match what, I already have, he needed this wood, because it's all Home Depot carries. I found this hard to believe! this isn't my first rodeo, because I've had so much work done on a couple houses. I told him, I wanted white and he we defensive, staying he's the "professional" and no offense, but he does this for a living! I asked him point blank, is this extra trim you had laying around? he said, "no, I just bought it at Home Depot.". Needless, to say, I went straight to Menards and Home Depot and both stores had white vinyl wood. In fact, Home Depot stated, they only carry white and any other color is special order. Nick, wanted to pawn off some extra materials he had laying around and wanted to paint my plastic trim, which would have chipped and defeated the purpose of using vinyl trim. He's unethical and I would not trust him! This contractors need to be help accountable for their poor business practices! I hope I help someone who tries to hire him!

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

We had to replace the entire first floor hardwood of our house due to a water leak/insurance claim…read more I was very happy with the tear out of our old oak flooring and the installation of our new Chelsea Plank hardwood flooring. The team was concerned for the quality of their work, and it was relatively clean, being a total tear out. It was an excellent job by Paul, Bob, Andy and Dave. Highly recommend.

I had 2 different types of flooring installed in my home which actually met each other, going into…read morethe front room (pictured) and heading down the hallway towards the kitchen. After several "Hardwood floor pro's" from different companies came out to bid our job they all pretty much had the same response: You have 2 kinds of wood, Oak and Birch.... No matter what we do you WILL see a difference, even if they are all sanded and stained together. My thought was that if they were sanded and stained together they would look identical or at least similar. This was actually a much more difficult task than I anticipated. After speaking with Rob from PHS, he assured me that he would use a special kind of non penatrating stain that would do the trick and make them look almost identical. His confidence and knowledge was reassuring, especially after speaking with other "know it all" contractors. I received 6 estimates, ranging from 2300-6500 for roughly 700sq ft. Robs estimate was the 2nd or third cheapest option so needless to say they hit a home run with us!! Thanks to Rob and PHS for sanding and staining the 2 different types of flooring in my home and making them all match and look awesome!

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!