I have brought my now 10 year old here more times than I can count. Every visit we've been treated…read morewith kindness patience and compassion. The Drs seem to be great diagnosticians and will give you more answers and treatments than any area ER (in our experience) Sometimes there was a bit of a wait (like when we got her back xray) but I expect that being a small location. Im just super glad they offer that service there at all as opposed to going to the ER. Weve seen 3 different doctors there and they were all women who listened when my daughter advocated for herself/I advocated/explained for her and even gave some tips on a possible underlying issue to look into with her PCP. everyone is friendly and I can tell they genuinely enjoy working there. My daughter is especially more comfortable there because they seem to have mostly (if not all) female providers. You can always follow up on your care with a phone call to ask questions or gain clarification vs. making another appointment! Highly recommend!

The Dr. and office staff were great. The billing is done by a different office and I have never…read moreencountered someone as rude, condescending, and unprofessional as Nikki in billing. I called multiple times as advised by my insurance company for their incorrect status coding and she refused to help me or connect me with anyone that could. All their other billing customer service representatives speak with a thick accent and are not trained properly. Unless you want dishonest, extra charges do not go here.

I needed urine test for UTI. DR quickly prescribed oral med that I got the same day. I received…read morereally prompt service. Very professional doctor & staff. Ill be returning today for a similar need. Thanks cvs.

I had a great experience with Irene Torres. I got bit by a dog just above my lip. I had to get 7…read morestitches. I was very worried about getting them taken out because I know it can be very painful because I knew how tight the stitches were and how sensitive the area was. I went in to get them removed, and she told me originally to wait another day or two, but when I told her how concerned I was about who did it, she called me back to tell me that she had contacted the other NP that would be there that day to ask her how she felt about removing the stitches, and she didn't feel comfortable doing it. Irene researched the amount of time needed to leave the stitches in to make sure it would be ok to remove them that day, and said that I would be fine to come back that day while she was there. It showed how much she truly cares about her patients. She did an excellent job with the removal, and I had very little pain. I was so relieved to have them out, and it's still healing up nicely. Irene has years of experience, is very kind and does a great job. CVS is lucky to have her! Thanks again!

The best Midwest Express Clinic I've ever been to. We ended up here on Halloween--our 5 year old…read morewoke up from a nap, complaining of an ear infection that brought him to tears. We came in and were seen in a timely fashion. We had Jennifer Sellers, NP--who not only followed up with us the next morning via telephone and called in an additional script for eye drops as we woke up with a crusty eye that next morning. She is wonderful! She takes the time to explain everything. We loved her!

Never fails they will have you waiting in a room for an hour or more. But it's portage what do you…read moreexpect! They don't care who got there first or who's been waiting the longest. 0 structure.

The Crown Point Franciscan Urgent Care webpage states walk-in's are welcome, between 0800 and…read more2000hrs. I arrived at 1800hrs on 5/14/25. The glass doors at the reception desk were locked and several staff were conversing among themselves. All but one staff member walked away. The remaining staff member asked if she could help me. I stated I'd like to see a doctor. She replied that there were no doctors. I replied your hours show you are open until 2000hrs. She said, no, we're only open until 1900 hrs. I replied "It's 1800hrs, now." She stated that they only take appointments after a certain time. She asked if I'd like to make an appointment. Frustrated, I said no and left. As a retired firefighter and EMT, married to a nurse, we will be sure to tell the first responder community of my experience.

I went there, checked in, sat down for about 30 seconds before I was called back. They took my…read morevitals easy peasy, and I waited about 30 more seconds for the doc to come in. He was very nice and diagnosed me in no time. Before I knew it, I was out the door and on my way to the pharmacy and then home. I will definitely go there again.

I was traveling from out of state and experienced a severe cold/sinusitis. The Minute Clinic was a…read moregodsend on a Sunday morning. Very fast and efficient (you can reserve a spot online), a wonderful nurse practitioner who was personable and professional. My problem was addressed and I was out the door in about 15 minutes and $100 (which insurance will cover). Much more reasonable than the local hospital-affiliated urgent care facilities and much more efficient.

From the owner: MinuteClinic® in CHESTERTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

Find another place. The nurse/physician. Victoria Pyke, didn't even walk me through the results of…read moremy test. She didn't offer to answer any questions. She just told me to leave twice within 30 seconds of her giving me my report. I've never seen a doctor, not walk someone through the results of their tests, or offered to answer any questions, or to review it together. she refused to answer questions And told he the door is over that way. She was so rude insensitive and just raw while conducting my US Coast Guard exam. So disrespectful unthoughtful, and unclear. When I was taking my colorblind test, I was marked down one, because the image was not a number. They never told me I had the option to dictate that no number was present as an option Until after the test. Like really? So My wife literally fell in the shower cutting her head during my exam. I had to take two calls from my wife As she was Bleeding from the head and feeling faint trying to figure out if she needed an ambulance. Do you think either one of the ladies in the office asked if she was OK After either call? The call was on speaker. I can't yell and scream turn and run" loud enough. What doctor does not review the test results with the patient? Refuses to answer questions? This same information is going to higher ups. I couldn't believe what I was hearing.

Passing through during our travels. It was great to be able to book an appointment for the next…read moreday( as I did) They staff was pleasant and on point with everything! I 100% recommend them if needed. From time In 10:30 am until seen and out 11:45am. Doctor on call was Dr. Alejandro!!!

This low review is strictly due to billing practices. The care received from Dr. Maria Stamp was…read moreexcellent for an episode of vertigo. I was surprised by two bills, however. $171 for the physician group, and another $619 for a facility charge. $790 charged for a 10-15 minute minimal complexity visit is shameful. Other walk-in clinics I have used do not charge a facility fee. Perhaps because this one is located in a hospital they justify it, but this is no ER and the consumer should not be similarly upcharged. I called the billing dept at 983-8300 and was told things like taking my height, weight, and blood pressure go towards the facility fee and this location is considered one step down from an ER. I call BS. It's services are no different than other extended hour clinics. I'll pay my bill, but will not return to this expensive location.