The eye doctors are wonderful! However, the Optical Department is rude, unprofessional and customer…read moreservice is terrible. The Optical Department called my home at 5 AM in the morning waking us all up and when I called to alert them of this incident there was no apology. I did speak with the office manager who was very apologetic and helpful. I would not recommend using the optical department for glasses!

I love going to this group! They have been so helpful over the years. My son has a very high…read moreprescription and they are the only place that I trust to get them correct. The doctors are very knowledgeable !

This has been my eye doctor for years and even as the staff changes the quality stays the same…read more It's not just for glasses and contacts but also for real medical problems with your eyes. Thery are good, fast and have good hours to get to so when that crisis comes up, this is the place to go.

I went there out of sheer desparation. I had just had my eyes examined elsewhere and the sales…read moreperson at the competition was unhelpful! Well there loss! It is going to be worth my time and money to drive the 45 minutes to Lansdale for my new glasses and exam location! Debbie was phenomenal! She listened and shopped for me and presented me with plenty of choices. In the end I purchased two pairs of glasses, a regular and a sun. I can't wait I will be able to drive and see in comfort!

Dr. Drill has been in business for over forty years. He is a nice guy with a nice office. I love…read morehis case of collectible antique eye glasses. He is friendly and nice to my children too. When I order contacts they normally come in the next day. I have been coming here for a couple years always a great experience.

From the owner: Walter J. Drill Optometry is pleased to welcome you to our practice. Our commitment is not just in…read moremeeting your expectations, but in exceeding them. Because we know how much your eye health and appearance can mean to the quality of your life, we are committed to excellence in servicing your complete eye care needs at the most reasonable prices. We carry the best designer and non-designer lines and all types of contact lenses, including bifocal, colored, disposable and daily wear. Our dispensary offers a vast selection of frames for all ages and unique styles. Insurance is accepted. Ample parking is available, as well as Saturday appointments. If you're looking for quality care with a personal touch, we look forward to your call. Servicing Lansdale, PA and surrounding towns such as, North Wales, Colmar, Hatfield, Perkasie, Souderton, Chalfont, Doylestown, Towamencin, Gwynedd, Hatboro, Horsham, Warrington, etc.

This practice sucks. You can't talk to anyone. They don't send in your meds to mail order and leave…read moreyou with nothing....dont go here or you will spend all your time talking to robocalls and never getting a human. Worst practice ever! No customer service

My sister went with me for my last doctor appointment and was very impressed with Dr Kessler and…read morethat is something to say.

1 star is too many. Without a doubt the worst customer service ever. Ordered and paid for contacts…read morein early December 2025. Still don't have them as of Mar 7. They never answer the phone, and they don't return messages. I went to the store during posted open hours and no one was there. I only get excuses and never hear a sincere apology. They are completely untrustworthy and seem no better than a scam. You could literally go anywhere else and have a better experience.

Everything! I ordered glasses on November 11, 2025. Still waiting for them. Called many times, at…read moreleast a dozen times, without a return call. Finally heard from them yesterday. Jan 9th 2026. Stated they were in and I could pick them up. Went this morning. No one was available to help me with them. She handed them to me and said okay. Enjoy them. I said what? These are my first progressive glasses what should I do to know if they are gonna work for me. She said uhh? Try them on?...REALLY! Ya think! I did so and something wasn't right especially on the left eye. Then she admitted she didn't know how to advise me. That I should call on Monday and ask when "she" (manager) would be available. What! Call! I said I've been calling without a return call for a month and a half! I've had it! I'm calling my insurance company to figure out how to return the glasses and undo the transaction on Monday.

Been going here for a couple of years now, and I do not enjoy this practice because of how…read moreunprofessional they are. Doctors there are okay, but the receptionists who work there need to be replaced by people who genuinely care about their patients. Maybe less gossiping and order DoorDash and more focus on doing their jobs. Honestly, I'm going to find a different practice. How can I trust my doctor if they don't seem to care about us, the patients.

I have been bringing my son here for 2 years. It is a great practice and everyone is very…read moreprofessional and kind. Recently we visited Dr. Norden and she was just wonderful with my son. She took time to explain things to him and I. She was also always thinking of us and what would be coming next (note for school, follow up appointment and possible Rx). I cannot thank her and the rest of the team there enough.