Wow. No lines super efficient. Clean new looking inside. Mom was super happy and staff was very…read morevery nice. See you all again. Have a great weekend.

I am so happy to be a part of Sutter Urgent Care. I've been there many times. The people there…read more(receptionists, doctors, and nurses & PAs) are all about taking care of the patients who come there. I've never had a very long wait to be seen.

It was a lil hard to reach them (via phone) because sometimes no one answers at all, but I was…read moreable to schedule my appointment and when I came in, I was helped right away.

Terrible customer service. The front desk people don't answer the phones. First day I called them…read moreto talk with someone I called 8 times. Had to go there in person. I called just before I went in to office. Voice recordings to leave message as usual. When I went in there were two people sitting at the window. One was dealing with a patient the other just zoning off into space. Had to go in a second time 10 days later. Same thing. I'm sure the doctor staff is ok but forget talking to anyone one on the phone. Previous Occ. Med that was in there was terrible too. Too expensive to live in Santa Cruz County and it's difficult to get reliable help. Was told that at a Physical Therapy office a couple years ago.

Went in on a Friday morning and didn't have to wait too long to be seen. The doctor who saw me took…read moretime with me to find out what was going on. Everyone was professional and kind. I was happy to be on my way in an hour of arrival. As I was leaving the waiting room was filling up though. There was plenty of free parking.

I've been seen multiple times over the last 15 years from relatively minor infections to kidney…read morestones requiring immediate imaging or blood work. Access to diagnostic tools and good medical staff has been excellent. I've slways been happy with the drs or PA's I've seen. Often I've liked them better than other specialists or regular office practitioners.

I have been here a few times now and although I had an appointment I was forced to wait over 30…read moreminutes to be seen. What is the point of an appointment if you still have to wait over half an hour. Ridiculous.

Wow! They were all so kind here, from reception to nurse practitioners! Pleasant demeanors from…read moreall. Thank You!

I have had a great experience with this location, the staff has all been wonderful and follows…read morethrough. Very professional! I had my appointment with Elise Garrett and she is great, very caring, and makes sure you are supported. I highly recommend coming here

This clinic doesn't deserve a star. I made an appointment a month ago only for them to cancel it at…read morethe last minute. I had to reschedule and now I have to wait a month and a half for another appointment.

The staff and technicians at Domincan MRI Center at 1545 Soquel Dr. are so kind and supportive. I…read morewas anxious and somewhat claustrophic about having my first MRI. It was as comfortable and efficient as possible and my doctor received the results within less than 8 hours. I thank them all and highly recommend this location if you need an MRI

I requested an appointment with O. T. by completing their online form, as well as leaving a…read morevoicemail. No response. Fortunately, CORE was very responsive, and gave me an appointment within a week's time.

Life Changing!!…read more First, let me just say I was getting so pissed reading through some of the bad reviews because I have now done (2) 3 month rounds of therapy here and all those complaints are just nonexistent now. I just laughed when I saw they were 5 and 10 yr old years old. They really should, at some point, be expired and taken down. Those old reviews have absolutely no bearing on how the place is run and staffed today. I started my first round of therapy at Pacific Coast in May of 2022. I HATED it, but had to wear a mask per PC rules, while in the facility, and they ABSOLUTELY spray and wipe down everything after patient contact and STILL DO. The mask, per state regulation is optional now, per the patients comfortability. After any kind of major surgery you are hurting. It is a no brainer that your recovery is gonna hurt too. Sitting down to pee hurts so I'm not sure what the previous clients were expecting. I've cried lots of times doing physical therapy. I WANT to push myself to get my full range of motion back. Your body just went through a very a traumatic experience with your surgery. Like you babies, it just wants to curl up and go to sleep, and wake up feeling better. So here's a Wake Up! It doesn't work that way! How old were these reviewers? I my past I have been sent to some pretty nasty boot camp therapy facilities and this ain't them. I have to say I was less than thrilled that my knee surgeon was so adamant about me using Pacific Coast for my p.t. post surgery because I live in Capitola, and at that time my handicap accessible van was costing me $150 to fill its tank. Not to mention dealing with the traffic. I also have back issues with surgeries overlapping or postponing my knee surgeries. My pain was constant and coming from everywhere. The LAST thing I wanted to do was get up, clean up, and make that 30 minute trek into Watsonville. I was so terrified the first time around, they may have indulged me a bit more with extended ice packs and massages. No matter what level of pain I was crying about or where it was coming from, they would convince me to come in anyway. I can tell you I ALWAYS left them either feeling better about myself or just feeling better in my recovery. There is such a good positive energy in that place. The therapists are young, excited to learn and work and really weirdly happy. The front desk has always treated me with respect and kindness and let me tell you, I am not an easy client. With my boo boos slowing me down already and just always running late in general because of my other handicaps, if I wasn't late I would be squealing in there bordering late, while all the good clients sat calmly, and clearly early, waiting patiently for their appointments. I've never seen anyone treated rudely. There may be times that I came in cranky, but it never lasts. It is just the epitome of the way Stephen Bruce runs that place and it just rubs off on everyone. They are empathetic if your pain without being condescending. They are serious in their work without being bored insensitive jerks (ok I too have had some bad past experiences), and if I ask one of the newer or younger therapists a question and he or she is unsure of the answer they immediately go seek Stephen out to be able to come back with the current information. It blows me away, especially in my medical world if I get the standard "I don't know," and then leaves you still in question. Here you get, "I'll go find out,". I could go on and on, and I will probably, when I finish my therapy for my right total knee replacement. So I will just close with this...this place is WORTH the drive, the time, and the effort. You will Never leave this facility feeling worse than when you came in and I PROMISE you, this id not a physical therapy assignment you have to drag yourself to. It's the highlight of my week. It lifts you physically, mentally, and a bit spiritually as well. I'm already feeling sad that I only have 3 more sessions before I get to "Ring the Bell!" Yoh want to know what that means--go find out for yourself! (Please excuse any spelling or grammatical errors, I never go back and reread my posts.)