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    Francesca's

    3.9 (23 reviews)

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    Elizabeth J.

    The worst customer service -now I been doing retail for forever and even I know better to say hi welcome in to every single person that walks in . She's doing something at the counter cool , but at least say hi or something it's not busy at all hence covid -another lady walks in she says hi so I start walking around the store , not at any point did she ask if I needed help or was looking for something and so I walked out, I saw a cute dress but didn't see my size and I did not feel comfortable asking her since she didn't greet me -awkward ! And when I did Leave I didn't even get a bye I hope she was not the manager

    This cute headband was the talk of every party I went to on thanksgiving. So I went back and bought another one in mint!

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    2 years ago

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    6 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    9 years ago

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    4 years ago

    Every time I go to Francesca's the staff is very friendly & professional. The merchandise is amazing.

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    4 years ago

    BAD CUSTOMER SERVICE !!! I had asked to order an item and they order me the wrong item.

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    Photo of Devorah R.
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    10 years ago

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    10 years ago

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    11 years ago

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    8 years ago

    Great customer service and friendly staff. Hannah was so awesome to accommodate me with my online order. Thanks ladies.

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    9 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    7 years ago

    Went in there to girls are working no one said hi or nor helped me super uncomfortable. Worst customer service ever

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    11 years ago

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    8 years ago

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    Makers Market

    Makers Market

    4.4(21 reviews)
    1.9 mi

    I always visit this store! Artists are either local or all made in America. I'm a crazy fanatic…read morefor Art one of a kind jewelry or clothing made by someone's own hands. ( or limited edition anything designed by famous artists ) Can you believe society has come to the point once again where perhaps the carpenter, local baker, and metal worker might become valued once again? Call me a radical. We will only hang on to what is human for so much longer with the " Great AI" nigh. Hold on to what is human as long and hard as you can. Support people who use their hands to make things. Support industries that only humans can do if you can ! Trade services. Support your neighbor. Buy locally if you can. If not nationally! If not then try. I love their makers brand clothing, the jewelry cases full of hand done trinkets or fine gems ! Art by people. Appreciate the value of human creativity and human hands if you can today. If you cannot afford to buy it then make something yourself today snd give it to yourself! Oh and the salespeople here are THE BEST Humans. Go in just to say hello ... that's a gift to yourself in and of itself. Tell them you appreciate them. Pay it forward people! Keep it rolling on the kindness train ! Plus who isn't kind of giddy in Napa ! Wine ? Come on !!!

    I was a huge fan of the Walnut Creek store, but this location of Makers Market is not as good…read more The quality of the selection has definitely fallen and the service was more suspicious than friendly. They still have some of the fantastic brands the other location did, such as the leather coasters, candles in a milk bottle, and bar items for drink mixing but many of the other pieces felt cheap and out of place. All in all, the vibes and selection at this location weren't for us so I don't see us returning.

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    Francesca's - womenscloth - Updated September 2026

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