Good products Good variety…read more Good quality and famous brands Only carts too tight! And less stuff

I love this store for great bargains! I stopped in to get a gift card and found some items for my…read moreother list. It's all brand names as you would see upstairs in regular Nordstrom store but for much cheaper prices! That's the good, now the not so good: 1. Store is always messy and sizes out of order. 2. Lines are always long for fitting rooms which are usually messy 3. Checkout line is always long and this last time it was out of the lined area and back past fragrances too lounge wear-longest line I've seen yet for a store! Overall though if you want some great deals on brand name items you may want to give this store a quick look. I recommend trying this store. 4/5

The best for cute clothes! I personally love their bodysuits and cropped tanks…read more A lot of one size fits all, as long as you're a medium or smaller these are fire. The prices are slightly pricey at times for a basic top but it's a boutique so that pricing is pretty normal, and nothing over $120 typically. Love and frequent this place.

Went to purchase something marked $10 on sale rack. Went to checkout and employee said item would…read moreonly ring up as $20+. She tried calling manager to approve of sale price but didn't answer. she refused to sell the item as the marked down price. cashier instead gave me a pin instead, reading, "look on the fucking bright side". this small business has no problem ripping people off. Look out if you go.

June 2,2026: I needed to return a gift I received. Taishia and Autumn were beyond helpful. I can't…read moresay enough good words about the service they provided to me. I took up a LOT of their time to work out a reorder of the item at such a great price. Thank you, both.

This is a relatively large athleta in dulaney plaza. It's always stocked with the latest styles…read morewhich I appreciate. I love that they really get into the monochromatic look and a lot is mix and match. This is definitely pricey! But worth it since the quality lasts for ages! Recommend!!

Cute, stylish, bohemian women's clothing. Always the latest trends and lots of vintage looking…read morestyles of clothing and accessories. Great store with lots of options and sizes, more than some of their other locations. The absolute friendliest staff, so willing to help you find colors and sizes.

Super nice store in the harbor east area! I love free people for their cool relaxed clothes and…read moreunusual accessories. They had amazing candle scents out - one of which was balsam fur which my friend got- and I picked up a cool pearl ring! All in all a great shopping trip!

I'm almost taken back by the low ratings. When we entered…read morewe were greeted with the biggest smile and friendliest conversation from Payten. She was very attentive and notified us of what styles just came in. She was also very helpful with suggestions on new pieces we could add into our wardrobe. We ended up buying a little more than we were looking for just bc we enjoyed all the items she suggested. Thank you so much for your wonderful service!

Great clothing and many options for summer, but however the employees were rude and stand - off…read moreish. Yes, we were a group of teenage girls and the minute we walked into the store they gave dirty looks and stated that we would mess up / steal from the store. We put everything back where it belonged, however the staff shot eachother smirks and made snide comments towards us. We believe that although we were laughing, they were rude and could have done better. Nothing was messed up or stolen yet the dirty looks continued until we left. We even cleaned up the sales rack where previous customers had left clothes on the floor and hangers ajar. We feel as if this was unfair as only one top was misplaced and a shirt was not folded to their exact standards. Would not recommend for anyone under the age of 30.

I love shopping here for the grandchildren. They offer the cutest clothes for little girls. The…read morecustomer service here is great, your greeted immediately and they check in on you often.

I've never set foot in one of these kiddie clothing stores…read more This one was a pretty small store and not too overwhelming. I liked that no one accosted us when we came in. We browsed and then went to the back to look at the clearance items and loaded up on that stuff. The checkout clerk was really nice and really went out of her way to help us get the best deals. We were probably in and out in 10-15mins.

I briefly walked through this Loft location in search of a pair of pants I'd wanted online but were…read moresold out. I found the coordinating top, but alas, no pants. I didn't have time to peruse otherwise, but the store was clean and organized. I'd return.

I shop online. So let me share. I purchased 10 items from Nordstrom. All shipments included a…read morereturn label. It is a pain free process. I purchased from Soma different items and paid with PayPal. Before the final click completing the purchase Soma tells you clearly returns for items purchased online with PayPal must be returned by mail. Perfect I understand before I complete the transaction my return options. Now onto Loft. I purchased three items online. All beach coverups. I then went to return all three. I attempt to use the online system however Loft has designed the online return procedures to make it as difficult as possible. But I note it will cost me $ 7.95 to return by mail and free to go to the store. Once in the store I deliver my unworn items with tags in the original packages. I am told swimwear cannot be returned in the store. I am forced then to pay the return fee and once again try to navigate a deceptive system designed to frustrate a consumer and thus the Return is never complete. That's my first issue. When you are shopping on line it is not made even remotely clear the return policy. Frankly you have to go to three areas of the website to see what the return policy is on swimwear. On the receipt finding the policy at the bottom in the smallest font possible again hides the policy. I find this appalling. Surely all retailers have their own policy. However consumers should be able to understand the policy in a clear openly designed system. I will pay the return costs. I will never shop at Loft, Ann Taylor or any of their companies again. Here I come Nordstrom.

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.