Ordered an item to be shipped to my Mother for Christmas on 12-14…read more When I called to check on in on the 19th, they said it hasn't been shipped yet. But will shortly. When I asked if it would arrive by Christmas they said and I quote. I don't know. Well I checked with ups and it won't be delivered until 12-27. Very disappointed. The rest of the fee world the shippers can give you a promise time and in almost all cases deliver something within ten days of ordering. They could do neither.

I bought the pine pencil post bed a few years ago. It's gorgeous and has held up perfectly. I was…read moreimpressed with the customer service because I had one contact and she followed through on my order to get all the little changes I asked for done correctly. They made it fit my adjustable bed.

Selection is outstanding! Our sales consultant, LuAnn, took a genuine interest in our needs, was…read morevery patient, and offered suggestions with no pressure. Her help ultimately lead to our success in finding what we loved to fit our needs. Highly recommend!

After shopping in other various furniture stores, we found Redekers to have quality furniture…read more Knowing what we were looking for, Hunter, our salesperson, graciously handed us the tape measure to begin our search explaining he was there to help when needed. We purchased a sofa, loveseat, two end tables, coffee table, sofa table, and a very solid recliner for the living room and very attractive shelving unit for nine of my antique mantle clocks. We love our furniture and have received numerous compliments. Thanks, Hunter, for your assistance! Also thanks to the delivery service as our furniture was covered with plastic for protection and the two gentlemen were very knowledgeable regarding the care of the wooden tables as they were manufactured by the Amish. Those wooden accents were very well made and so glad we purchased those.

Family-owned, super friendly, and so easy to work with. They even let me use my own family heirloom…read morefor my engagement ring, which meant the world to me. I couldn't be happier! Their designs are unique and refreshing--not at all like the typical box jewelry stores and the value is truly excellent for the quality you get. I knew they were the real deal when we ran into another young couple in the store that my husband works with. If you get a chance check out their beautiful vintage pieces & also their own designs. Definitely worth checking out!

Good service and very knowledgeable staff. Would recommended for anyone who needs jewelry looked at.read more

This store is great! They do their best to keep it clean and organized as well as keep the prices…read morereasonable. There's quite a variety of items to choose from and you can even bring in your own for consignment. The only downside to that, in my opinion, is how picky they are with what they will and will not accept. That's ok though, the rest gets donated, so no harm done :) All of the staff members are very welcoming and helpful too. Worth the stop to shop :)

A nice little store with a good selection of lightly used children and baby items. The prices were…read morereasonable; certainly much cheaper than purchasing things brand new, but not dirt cheap.

We are extremely pleased with the flooring project from Carpet One. Dave was very patient and…read morehelpful in assisting us to choose flooring. The young man from Story City, Greg Neff was not only highly skilled at his trade, but over the top courteous as well! Another gentleman laid carpet in one room. The same sentiment goes for him!

I highly recommend Carpet One in Ames, IA. their staff is awesome to work with. Abby helped me pick…read moreout the carpet I purchased for my home. I had a vision of what I wanted and she was able to provide just what I love. The carpet installers, Matthew & Jason were GREAT! They ended up doing so much for me as I've collected so many treasures over the years and I myself am unable to lift like I could 10 years ago. Not a single sigh came from their mouth as they did more than they should have. Thank you so much Matthew and Jason. I will be requesting their services in future flooring projects. I'm loving my new carpet and my feet thank you too! Karen Hunt

I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson

The Octagon Center of the Arts has since moved down the block a few spots. I recently wandered into…read morethe shop and the adjacent gallery that was featuring a sign history of Ames. Great Stuff.

I really love this place! Cool art store/gallery/space to rent!…read more I have enjoyed concerts, classes, and art shows here! The rooms are beautiful and big enough for a nice crew to be in, but not huge enough to make things not feel intimate! The store is full of hand made, art stuff! Like Prints, one of a kind things, local art, jewelry, kitchen items, books, dvd's, cd's you name it! If it's art they probably have it! Perfect store for gift shopping for the unique someone who has everything...

I purchased an M-40 1x12 Guitar Cabinet for an outstanding price on Ebay. Rick was quick to answer…read moremy emails and offers a lot of well-designed cabinets and a few amplifiers as well. If you are in need of a well priced custom hand-made guitar cabinet, check Audiozone out!!