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    Frame Destination

    4.3 (41 reviews)
    ModerateFraming
    Closed 8:00 am - 5:00 pm

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    Reviews With Photos

    Brian F.

    Never in my life have I struggled more with getting a picture in a frame. What should be a 5 minute job turned into 20 because of the terrible "clips" design. The instructions say to "use a screwdriver or an awl" like what? Who needs to use an AWL to take off a frame backing? Seriously terrible design, it's like it wasn't even user tested.

    S110 stretcher with F306. It's the silver frame but it looks gold in person.
    Kelly D.

    UPDATE: The frame is really great quality. It's floater frame F306. The silver is more gold than silver so be aware of that if you buy it. The gap around the frame is 1/2" and if you choose stretcher frame S110 be aware it's not flush with the frame so connecting it to floater frame not easy. What I did was put frame on a coffee table so the ends hung over but not the sides then I positioned artwork (that I already put on the stretcher frame) in the frame and I laid on the floor and looked underneath and marked where the edges of the stretcher frame lined up with floater frame. Then I laid the artwork and frame flipped over onto its front side. I screwed the clips that hold the frames together onto the stretcher frame with the edge of clip lined up with the line I drew on the stretcher frame. If you put the end clip on first it helps because then you can position the frame on its end leaning up against the wall and the stretcher frame won't slip down. I Screwed all other clips in lined up with the guide line I made.

    I have used Frame Destination for 4 projects now. I mostly make my own frames so I have purchased glass, mats, and backboard from them. Since I tend to already have a frame to fill, the dimensions need to be precise. I found that FD is always right on the money - I really can't even detect any small variation from what I specified. I like the tool on their website that allows you to construct your art stackup, and see what it looks like. Also if you have questions, their chat feature works well. Someone responds quickly and knowledgably. If you are going to use them repeatedly, I recommend getting a set of their mat samples - I got around 120 samples and I think it was only about $30. I would not trust the colors you see for selection, as different monitors show colors differently. Their packaging is outstanding - I have not had any damage. And get this - for the last one I had the unopened box standing on end in my study. In the dark, I managed to not only knock it over, but to land my foot directly on it (I weigh 200 lbs.). Opened it up, and not a bit of damage! Overall, seems like a top notch professional company.

    My unanswered contact to your business sir .  Your customer service team you're company states is working from home

    My order arrived 5 months ago. It took that long and for me to leave a nasty message saying I would report the charges to my credit card company to finally get a call back or an email. They claim they called me and left emails but directly state in email that they cannot locate their correspondence trail . I've stored all packaging for 5 months and they wanted me to repack and miss work to be available for pick up - all while still paying for the wrong item and not having the correct order . I'm staying with Pictureframes.com ... my entire family uses them and I only used Frame Destination after receiving an email with a coupon. Note to self : cheaper and coupons come at a cost . The owners clearly have no oversight of their customer service department. I would not recommend this business. THIS is a response to the reply from the business below. First of all I have it in writing in an email from your customer service Rep sir that they cannot locate any proof of ever returning correspondence to me over the past 5 months. Second, I've left THIRTEEN VOICEMAILS THAT WENT UNRETURNED AND HAVE SENT MULTIPLE EMAILS - ALL UNRETURNED UNTIL I SAID I WOULD DISPUTE THE CHARGE . Lastly sir it's not just that a mat is not bevel cut - there were supposed to be TWO mats not one and the frame is about 8 inches too small AND it is wood composite not real wood . The order is as messed up as your customer service and you sir are out of line to argue with someone when they post a review detailing their honest experience. Good day sir - and good luck - you'll need it -

    Painting is in the wall
    Juan B.

    I cannot be happier! I've ordered like 8 days ago and my frame is here, made it safe and in perfect conditions. Exactly what I wished! Price was much cheaper than current key competitors and the end result is great! Now I have my favourite painting at home!!! Besides this, they guys called me to ensure I ordered what I wanted and gave a lot of advice!. Really good move! I only have to say (as something to improve) that so far the choice they offer is not very wide but if you are looking for something normal and good quality, this is your destination!

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    6 months ago

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    5 months ago

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    11 months ago

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    5 years ago

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    9 years ago

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    Chris G.

    Thanks for the feedback. We have been expanding our selection.

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    4 years ago

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    Chris G.

    Thanks Jackie, glad we were able to make that easier for you!

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    7 years ago

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    8 years ago

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    Chris G.

    Thanks Maria, so glad we were able to make that easier for you.

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    6 years ago

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    Chris G.

    Thanks Joe, glad we were able to help you with your glass.

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    Page 1 of 2

    Ask the Community - Frame Destination

    Review Highlights - Frame Destination

    I needed a custom frame for an unusual size panoramic photograph and I saw so many good reviews for this company that I figured I give them a try.

    Mentioned in 3 reviews

    Read more highlights

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    I'm not at all an arts and crafts (or the like) sorta person, so I never really had the need to…read morecome through a Hobby Lobby. That said this might by my first run at a Hobby Lobby. EVER. (I figure it was just a matter of time when I'd find myself here.) Anyway! I was in search for a wedding unity arras de boda for a couple getting married in a couple of days. We were referred here by the store next door, saying they might have it. Sadly, they didn't. However! I ended up staying I longer than I needed - I took my time browsing. They had so many interesting things I wanted to purchase for my home! Their displays have really good ideas for decorations and such, and if I only lived close, I might have made out with some good buys! But there is one close to home, and now, it's my go-to not just for home decor, but if I had the need for crafty things. And the staff are incredibly nice. Although they knew there were no purchases made, they were still helpful as to where we may find what we're looking for. (And they're the reason for the above average rating.) Good first run!

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    Decor Art & Frame

    4.4(33 reviews)
    10.1 miUpper Greenville
    $$

    Work was fine, but they were two weeks late (had to push out my movers pick up date... tried to…read moredelay another 2 weeks but I stressed the need to have it this week). Then, tried to charge me more money bc they claimed their supplier messed up (the reason for the extra money kept changing). I actually paid it but they ended up calling me to refund it when I asked them to text me a reason for the additional payment (again, their story kept changing so I wanted a firm reason as I was splitting the cost with someone else). My guess is this is a family business. Everyone was very friendly and their work was good, but the delay, then subsequently asking me for more money without a consistent explanation, was surprising. (I wonder if they just started working on it the days before delivery and realized they didn't have the right frame and tried to off load the last minute shipping costs to me)

    I brought three vintage posters to this shop a few weeks ago to get framed. During drop off, I made…read moreit very clear that these were irreplaceable, as they're originals that belonged to my mother who had recently passed away. In fact, one of the workers on staff pointed out how valuable the posters were. On the original pickup date, they called to let me know that one of the three was not done, because they were waiting for parts to come in. After an extra week of waiting, they returned the final poster with some sort of paint/putty splotched on the last print. I'm assuming they delayed getting the poster back because they were trying to repair it. My irreplaceable print was not only returned behind schedule, but is now ruined. I'm starting to wonder if this is even the original print. The contrast and coloring is off, and given the delay getting the poster back, I wouldn't be surprised to find out that they either ruined the original or sold it off.

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    Decor Art & Frame - Framed concert poster on clear acrylic with silver screw wall mounts

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    Decor Art & Frame - This framing store is amazing - the planning & coordinating was so quick and easy - and the work is perfection!

    This framing store is amazing - the planning & coordinating was so quick and easy - and the work is perfection!

    Decor Art & Frame - Putty marks on print

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    Putty marks on print

    Frame Destination - framing - Updated May 2026

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