I have been waiting over 7 months for them to come put my house back together. All the employees I started out with are no longer working there. Trevor is a nice guy who recently took over as PM and I understand he's in a crazy situation, but why not prioritize the families who have been waiting? Iv had so many meaningless setbacks and lack of communication in this process, and I still can't get an update on when they will come out my floors in. Every deadline they give me gets pushed back. The office literally didn't know what they were charging me for when they called and collected payments. We've had concrete floors for months and my wife who is highly allergic to dust is losing her mind. I will update this review if they can get their crap together and finish us up this week. A call from the owner or president would go a LONG WAY. Iv been very patient but I have hit my limit. Do better. read more

FP Property Restoration - Concrete floors - Damage Restoration Near Me - Bradenton, Florida

Our sliding glass door was hit by something and shattered. They came out within a few hours and boarded it up. The gentleman who came out was very courteous and worked through the night to secure the door. Wood definitely recommend read more

I'm filing a complaint against FP Property Restoration for filing outrageous insurance claims for unnecessary work totaling around $24k. I have reasonable belief supported by hard evidence that this company has engaged in a fraud scheme to force unnecessary work resulting in higher charges to my insurance company and afflicting personal inconvenience to me and my family. Their unprofessionalism and unnecessary tactics have made working with them impossible. FP Property Restoration does not follow their own process and procedures published on their website. I was referred to them by Arnold Delagdo, owner of Pronto Service Pros, to help troubleshoot the water leak source in my house. It wasn't fully disclosed to me that Arnold's plumbing and HVAC license is also filed with FP Property Restoration until I made the discovery myself recently. FP's project manager, Andrew Stevens, called for their dehumidification service even though he could not find mold nor the source of the water leak. Arnold was assisting with finding the water leak source. This dehumidification service required me to find lodging outside of my house for some weeks which left me vulnerable to their scheme. The attached photos show the area affected by the water leak and there were no signs of mold. Andrew Stevens submitted a ridiculous work project to replace my 2nd floor master bathroom sink & cabinet, flooring, piping between the two floors, ceiling repaint, and remove-replace whole first floor flooring. This project was submitted without finding the water leak source. My rebuttal was replied by Andrew with "don't worry, the insurance will take care of it." This work proposal was changed when the water leak source was discovered by another licensed plumber. Unfortunately, that discovery wasn't made until some of the work was already started. Andrew insisted that the floor was damaged and that we would need the whole first floor replaced. There was one spot in the kitchen area by leaking water drops from the ceiling. The small floor didn't look damaged at all but I allowed them to take off a small section of the flooring to assess the damage. I regrettably told Andrew that I had plenty of flooring saved as spare that can replace the allowable flooring area to be removed. Sure enough, Andrew had enough flooring removed without my knowledge exceeding the amount of spares I had left over. This scheme forced me to clear all the furnishings from the first floor and allow them for removal and replacement. This project exceeded the timeline due to not getting the correct material of my choosing. The flooring remains incomplete due to poor quality. There are many hollow points that they refuse to repair. The agreement was they would install my floor to the same condition and my previous floor never had any hollow points. There were many suspicious activities throughout my dealing with FP listed in detail in my filing with the BBB and the DBPR. However, what I find to be very unethical is how they handled the work project statement. Andrew Stevens asked me to sign the work project which I did in front of him. I expected him to sign off on his part of the agreement but instead he left with it and said I would get my signed copy. That didn't occur for two months until I insisted on a signed copy of the work project because I wanted to know all the details they were passing onto my insurance company. I finally received my signed copy and the name of the person on behalf of FP Property Restoration was suspicious since I had never met or seen his name on any of my extensive communication with FP. The VP of Operations, Vitto Scialdone, did not know who the signatured person was. Vitto claimed he's the only licensed contractor for the company which explains why Andrew couldn't sign it. This issue remains unsettled as the President rescinded his offer when the work to correct the problem exceeded his original cost estimation. I'm filing a lawsuit against this company and raising this issue publicly. Find more details about this review on the BBB website. read more

See all

Great company. When they arrive everyone is very professional and have a great attitude. They explain the whole process to you from start to finish. No matter what FP Restoration is there for, they make you feel comfortable through your situation. I would recommend to anyone to use them. Very trustworthy company. read more

Had a wonderful experience with Mr. Goldstein from FP Property Restoration. He was very professional, and made getting through a hard time easy. He made going through the claims process easy to understand and was with us every step of the way. read more

I am SO impressed with this company. My mom lives in Sarasota and saw what she assumed was mold in her house. I live far away so I called FP and explained the situation. They came out to my mom's house in 2 days and did a free inspection. They could have taken complete advantage but they did not. They were honest and took the time to explain everything to her. From Vincent who answered the phone to the technician that came out, this was a 5-star experience. VERY impressed. read more

Jesse Goldstein Project manager was very professional and polite A pleasure to deal with read more

Great experiences with FP and Jesse G. They're open and transparent. They were very professional and provided quick cleanup service after a fire burned some parts of the house. They were helpful during the claims process and I recommend their services to those in need. read more

This company is highly recommended. When my house flooded I gave fp a call, Jesse and his team were here within 30 minutes and stopped my house from being in a worse situation with mold (apparently it was bad from the flooding). He told me that I would need to open an insurance claim, I was nervous as I have never filed a claim before. However, he was able to walk me through the entire process and answer all the questions I had because he's done this with a lot of clients before. It's always nice when an expert can help becuae I had no clue what I was doing. The customer service here was excellent, he kept me informed every step of the way. They far exceeded all expectations and were very thorough and efficient. Thanks Jesse! Thanks fp restoration! read more

Jesse is awesome. Extremely professional and very knowledgeable. He walked and talked me through the entire process. He pointed out areas the others overlooked. He oversees the project from start to finish. FP restoration and Jesse are the best. If you want it done right, call FP Restoration read more

These guys where amazing! The were fast and efficient with everything. Not to mention the customer service and communication. The Bradenton team went above and beyond daily to ensure any thing I needed was taking care of. Very professional company, highly recommended. read more

My name is Lil. I had a disaster at my house in Venice Fl. and had no idea what to do; I had that sick, beaten, frighten feeling. This was my house that I put everything into and luckily I called the right company. The Project Manager, Jesse G. walked into my house and walked me through the process over and over again over again. Jesse made me feel like there was a way to handle this and get on with my life. Jesse was knowledgeable, brought the process to my level so I could understand, and spent plenty of time reinforcing the positives. Jesse and his crew was professional and took special care of my belongings and was always respectful. I didn't feel like just another customer. He went the extra mile many times, it seemed second nature to him. Jesse always got right back to me via text or phone even when he was out of state. I did pick the right company and feel that if you do the same you will never look back, just ahead. Thank you Jesse and FP Property Restoration. read more