Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Carl is great! He did the first half of our master bathroom just before the Coronavirus hit hard,…read moreslowly finishing the rest so he can come back and do the rest of the plumbing for us in the master bath...we're almost done! Already thinking of other projects I need done. Anyone in Orange and the surrounding areas reach out and you won't be disappointed.

Carl has serviced my boiler and tankless hot water heater for years. He is reliable, responsible,…read moreand accommodating whenever possible. He also is quick to respond to service calls and has helped make my plumbing systems more efficient and easier to manage. Connection Plumbing and Heating is a good partner to have for your home.

I highly recommend JDH. Jeremy and Andrew are honest, dependable and do very good work. His…read morescheduling and communication is terrific!

Jeremy is extremely professional and kind. I recently used him to replace my leaking garbage…read moredisposal and not only did he come on time, but kept me updated with his progress every step of the way. Notably, he is the only contractor that has been to my home that had a mask on, without prompting. He is so hard working, with great availability and will make sure you are taken care of. I highly recommend his services!

I dealt with a salesman and agreed on a $5,000 price for a gas furnace installation. Later that…read moresame day, he told me he wasn't sure he could even get the furnace because he didn't have anyone to pick it up, so it was reasonable to believe the job was not moving forward. When I followed up in person after a brief family emergency, the price was increased by $250, with the claim that technicians were waiting--something that was never communicated at any point. When I referenced his earlier statement about not being able to get the unit, he said he "didn't care what he said." Raising the price after the fact and dismissing prior statements shows poor communication and a lack of professionalism, so I chose not to proceed.

We exclusively used and recommend Ralph Mann & Sons for our HVAC heating needs, but we recently…read morehad an issue after more than 15 loyal years of service with them. They decided they did not want to fix my problem even though we have an active contract with them. They did not care that it is winter (February) and are system was not working

When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I…read morereluctantly went online to try to find someone who could take care of it right away. When I came across The Clog Dr listing the high rating (5 stars) and the number of high ratings (39) immediately attracted my attention. I called and spoke to the owner (Will) and he told me he could take care of it that morning (coincidentally he was going to be in my town). He arrived on time and it was immediately apparent to me he was both very experienced and very professional. He took care of the clog, being sure to get the plumbing snake all the way to the main drain line in the basement (clearing two clogs along the way). He brought me down into the basement so I could confirm he snaked to the main (peace of mind for me). Everything drains nicely now. He does more than just drain clearing (everything plumbing). He even answered some questions regarding other plumbing upgrades I am considering. I would definitely recommend him to anyone and will certainly be using him again for any future plumbing work.

Called Will because I had a main drain clog and water was in my basement. He had appointments in…read morethe morning and couldn't come until later. He then rearrange his day to come out and take care of me right away. He did an excellant job, explaining things on the way. He was neat, professsional and new what he was talking about. Highly recommend.

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I had an awful experience. I made an appointment to have my bathroom sink unclogged. I told the…read moreperson on the phone I had a coupon for $99. I scheduled an appointment for Friday. They were unable to come on Friday. Re-scheduled for today. The service technician came and told me he would not honor the coupon as it was only for kitchen sinks. He was going to charge $300+ for a clogged sink.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.