Tonight was a planned trip with a list but it turned out to be multiple mini visits as I hit up 3…read morestores but Hy-Vee 3 times in one night. Go figure. First trip, we located all our listed items, and price compared from the ads, flipp and ad-hoc searches. In checkout with David as our cashier, who was very personable and funny, we needed price override and manager Tom helped out. He explained that an old barcode caused the issue. Afterwards I noticed we didn't get discount with a package coupon so Ty customer service helped with that. Now this store is organized with fluidity and "customer is right" idea. LOVE IT! As I said I had to return a couple more times: missed bundle discount using digital coupon... again Ty handled that with such kindness. Everyone we encountered was so helpful, had a pleasant and good attitude. You could tell they loved working there together as a team too!

Stopped by this location on a whim, while on my way to The Store/Pollards. I purchased caramel…read morepecan sticky buns from the Hy-Vee bakery for a breakfast treat and this proved to be a real disappointment. The buns were dry and scorched, the caramel sauce was scanty, and the pecans were sparse and tasteless. I'm not tempted for any similar indulgences in the future at this location, and I can't recommend other consumers consider it as an option. A sad experience, and not one I'll repeat.

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

I was just there and went to pay via the kiosk and a cvs employee was within 10 feet of me when I…read moresaid the Machine was wrong. The employee a bond never said a word just keep counting the candy. I said I will go to another store Sherrill refused yup open her mouth. I left and went else where. This is why I normally do not go to cvs. You could improve by hiring people who card maybe management does not care

Terrible CVS. I have been waiting hours to get medicine. They then tell me to wait another 30…read moreminutes. Already been waiting 4 hours at this point. I show up at the 30 minute mark and it is still not filled. Stay away from this CVS. They will not fill in same day even though it was put in at 10AM. I will be moving my pharmacy to anywhere else.

Made the mistake of switching to Raytown CVS. Pharmacy department had a tech that wants to fight…read moreyou on every thing and all it does is wastes time. The pharmacist is legit. Just need to hire better techs

This was way outta the way for me, but was available for a Covid test on a Saturday so I was happy…read moreto make the trip out. My prior Covid test experience at the CVS in Mission earned a rare one-star, so it had to be better here, right? Right! It was certainly a bit faster than the other, having only to wait about 20 minutes past my appointment time. If you make an online appointment, you make your way to their drive-thru, put on a good podcast, mask up and then confirm your appointment with them. You'll never have to leave your car. From there, they'll guide you on how to swab each nostril for about 15 seconds, then put the swab in a vile, seal it, drop it in a metal box and then wipe it down with the provided disinfectant wipe. The test results were WAY faster than a month ago, I received them Monday morning after a Saturday afternoon test --- negative for Covid, by the way. It's a weird confluence of cold season, allergie season, and fatigue from some recent workouts so it's getting harder to tell what's what, but glad to be able to get tested with relative ease and with a quick enough turnaround time.

Whenever I have a prescription to pick up, I make sure it's send to my Walgreens. It allows me to…read morebe sure that my prescription is being taken care of correctly. They have the best pharmacists and employees. They take their time when explaining me how to properly manage my medication and really do care.

This place is incredibly bad at customer service. The clerks (techs) almost never wear name tags…read more I've heard one of them use the word fuck, but tonight after one of the techs was rude and told me she didn't have to be there, she volunteered to work. I asked to speak to a supervisor, I referred to "this shit" and was told to leave. I didn't use it to describe anyone, or to demean anyone, just to describe a bad customer service situation. Which there are a lot of at this location. I was told to leave and so my issue wasn't addressed. I will certainly not​ go back. It's one standard for employees and one for customers. I may have overreacted, but these techs are mostly surly with bad attitudes and never wear name badges so you can identify them. One lady looks​ like the weatherman​ just said it was going to rain on her birthday, so I used to not even go to her, I'd let people go ahead of me

Wow! What an amazing experience this evening was. I made a phone call to Walgreens and spoke with…read morethe very pleasant young lady by the name of Carla. From the beginning, she was just so sweet and upbeat and it was so nice speaking with her. I was really apprehensive about asking about balloon bouquets And to my surprise they did have them and they weren't that expensive. She went above and beyond to try to help me pick out the best one for my granddaughters birthday., along with flowers. My grand daughter had told me that she thought how great it would be to wake up on her birthday to be surprised.with balloons and flowers in her room. This young lady went the extra mile, and it was so appreciated. I can't thank Carla enough for her kindness, help and experience. I wasn't sure which way to turn at the last minute so late at night as it was 9 PM. Thankfully, they didn't close until 12 midnight. So grateful that this was accomplished. Thank you again Carla for everything..

This is the only one open on my way to work at 630 am and I am so glad! I needed to stop and grab…read moresome cough drops on my way in and it is conveniently on the way and always has what I need.

Staff were busy stocking shelves. I was able to find what I needed and successfully use self…read morecheckout. This location is organized and clean

My experience here was just fine. Store appeared clean and organized but I was simply picking up…read moremeds I was prescribed after receiving a text message a med was ready. Well it turns out I had TWO meds ordered and only one was ready when I got there so they realized that and had the second one ready in 10 minutes, not too bad. Plus they have a drive through window! The staff was attentive and helpful.

I recently shopped at this Walgreens to grab a few things before leaving the little strip mall…read more This location is exactly identical to the location in Joliet that I go to frequently Back home. So I felt very familiar with the layout of the store as if I've been here before. Store is very clean and well stocked. It was easy to find the items that I was looking for. Staff here was friendly and helpful. It's kind of a hassle trying to get back to the main road just because the street next door is pretty busy. Overall, solid recommend

The pharmacy staff were so helpful! After some back-and-forth with my script, the former pharmacy…read morelet Susan at Walgreens fill it. I've read some not-so-great things about this pharmacy, but the team here is small and really dedicated. I appreciate their attention to detail. I got my script and saved some money! Thanks, Susan, and your pharmacy team.

*Having enough staff to accommodate guests and prescriptions…read more*Hiring a manager w/empathy and understands the urgency needed when someone calls in an appropriate timeline and explains they're pregnant and need help

I have a spinal injury and my doctor called in my prescriptions. I got an acknowledgment from…read moreWalgreens they received them (3pm). They finally text they were filled at 2pm the next day. These scripts are for acute pain. Having to wait 23 hrs for a prescription when the national average is 3 hrs seems a bit absurd to me. Agree the staff is friendly, but if you cannot get your meds.. that's a problem!