My experience at James Free was amazing I went in to have a battery put in my watch. Michael Gudger…read morewas very professional and kind , my experiences in other stores I had been treated me like I was an interruption to there day. I told Michael I was retiring this year and I wanted to treat myself to a new watch at some point. Without hesitation Michael started showing me watches we talked like we were old friends as I looked at a couple of watches. The fact that he took his time with me knowing I was in the looking stage was impressive. I will come back when I'm ready to purchase and see Michael. I came in for a watch battery and left gaining a new friend. Thanks again for a great experience. Jerry Allison

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

Great service and unique selection. Love the Larimar selection and snowflake in acrylic jewelryread more

From the owner: Please note that this is not a storefront business. We are inside the Premier Health Building…read moreacross the street from the Schuster Center! Free parking in parking garage under the building off of Jefferson Street. I believe that we are different because we truly want to help educate the customer, so they understand everything necessary to be comfortable that they are making the right decision on their purchase of whatever beautiful piece of fine jewelry that they decide on. Whether it be a gift for a friend or loved one, a gift for themselves, and engagement ring or full wedding set. When they leave our store we want to make sure they are happy, and hopefully customers for life. We offer white, yellow, and rose gold jewelry. Have have all precious and semi-precious gemstones. We are part of an elite diamond program where we have a Samsung tablet linked directly to one of the largest diamond suppliers in the USA with access to over 60,000 diamonds, fully certified by the best certification companies in the world, in either natural mined or lab grown, and we can show live up to the minute pricing, and have any diamond, in any carat size, color, clarity and cut in our shop within 24 hours. We want to be the best, most loved, small independent jeweler in the Dayton area as well as all surrounding communities. We also offer jewelry inspections and cleaning, as well as jewelry and watch repair. Stop in and see us and give us a chance to be your new favorite jewelry store!

Delightful, personal and caring experience. Master craftsman! This is the only jeweler I'll use.read more

From the owner: Specializing in: - Jewelers…read more- Jewelry Designers - Jewelry Repairing

I had a piece of jewelry that meant a lot to me and I went in and Eli was amazing. She repaired…read more the permanent bracelet in no time at all and was so sweet . She even cleaned a very special ring that I had designed and purchased from there. They all are the best. And their open house was amazing!!!!

My mother always trusted Harris Jewelers. After she passed, they repaired some of our cherished…read morejewelry for us to hand down to family. Wonderful, wonderful service and so friendly and kind. Amy

Don't ever make a return to this place. They are too busy to help with someone who wants to make a…read morereturn. It took over 30 minutes to return an item! I will not shop here again.

My partner and I had a great experience at this Jared the other day…read more We came in looking for engagement rings and were impressed by how helpful the staff was. They were attentive to my desires, patient when discussing different styles, and allowed to take as much time as I needed and try on as much as I'd like. It was very helpful for us and our search for the right ring. This store also just has a great selection, which we were not used to compared to other places near it that only talked about showing rings online. It was so nice to see the styles on my hand, rather than just with a picture. While I was only looking at rings, this store is great for most jewelry from what I saw and the service is the best.

I'm writing to share my ongoing, outstanding experience with one of your employees, Ian Cole, at…read moreyour Dayton, OH location (2760 Miamisburg Centerville Rd). Over the course of several visits, Ian has helped both me and my family with our watch purchases--and I can say with complete sincerity that I would never consider buying a watch from anywhere else, or from anyone else. As someone who works in the service industry myself, I understand just how rare it is to find someone who genuinely sets a gold standard for customer experience. Ian knows my family and me by name, calls proactively when items I've ordered arrive, and always goes out of his way to make the entire process enjoyable, smooth, and pressure-free. His professionalism, knowledge, and personal touch are truly unmatched. In fact, I recently visited a competing retailer--Watches of Switzerland--and the difference in service was night and day. The contrast only further reinforced how much I value Ian's attention to detail, warmth, and genuine care for his clients. I've now purchased multiple watches from Ian, and I'll continue to do so exclusively because of the trust and rapport he's built with me over time. Ian isn't just a great employee--he is the standard that all Jared team members should strive to meet. If your company has a recognition program, I strongly urge you to acknowledge him through it. If you're considering promotions, mentorships, or leadership opportunities, Ian should be at the top of the list. Honestly, if I didn't enjoy shopping with him so much, I'd be tempted to recruit him for my own team--that's how strongly I feel about the quality and consistency of service he provides. Please ensure this feedback makes its way to the right leaders within Jared. Ian Cole deserves every bit of recognition for the remarkable service he continues to deliver.