Cancel

    Open app

    Search

    Four Points by Sheraton Juneau

    2.8 (48 reviews)
    PriceyHotels
    Open Open 24 hours
    Updated over 3 months ago

    Services - Four Points by Sheraton Juneau

    Hotels

    Four Points by Sheraton Juneau Photos

    You might also consider

    Recommended Reviews - Four Points by Sheraton Juneau

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Be aware that this hotel is UNDER CONSTRUCTION, and the front desk manager claims Marriott policy doesn't allow that kind of notification for guests when booking. So consider this your official notification. Here's what my May, 2025 stay featured: --Beds, linens, hotel room safes, and random furniture stacked up along the hallways by my room --NO HEAT during temps in the 30s. Eventually somebody delivered a space heater. --Loud constant DRILLING noises making sleeping, phone calls, zoom meetings, and just relaxing completely impossible. It starts at 8:00 AM and goes until 7:00 PM (!!?!) --NO CABLE-- Just a Samsung app on the TV that offers old reruns of game shows. No cable news, no local channels, no live sports. When I inquired about this, I was told there had been a contract disagreement with DirecTV during the (still in progress) remodel. Whatever you do, AVOID this hotel and let Marriott/Bonvoy know what you think about their policy of hiding renovations in progress from prospective guests when they book.

    They don't clean their bedding.
    Hillary P.

    Love the tea supply in the rooms. But really grossed out by the yellow stains all over the blanket.

    Thermostat in the room - heat only, no cooling.
    Stephen P.

    Not what I was expecting from a Marriott property... It was clearly built as a different hotel and was converted over to a FourPoints. The room is decent enough, very clean and the staff is super friendly. Biggest frustrations and reason for only three stars: 1. No airport shuttle and it was $35 after tip for a taxi. 2. The room has no air conditioning only heat? I'm on the 7th floor and the room was roasting at 74 degrees. The only option is to open the window to cool it down. I was up five or six nights opening and closing the window because it would get too hot and then too cold again. I'm glad I'm only here two nights and if/when I visit Juneau again, I'm not sure I'm going to stay here again.

    Lobby
    David H.

    No housekeeping, no ac, no restaurant No bueno ! Key to room doesn't work often - need to reprogram . Just not a high quality establishment

    View from room.

    See all

    1 month ago

    Helpful 81
    Thanks 25
    Love this 72
    Oh no 0

    7 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 5
    Thanks 2
    Love this 7
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kai W.
    37
    18
    69

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hillary P.
    351
    31
    46

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John F.
    2
    248
    411

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Colette H.
    383
    1410
    13736

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Eric Z.
    0
    22
    33

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben B.
    205
    9
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dina V.
    609
    43
    15

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karla M.
    12
    39
    51

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dana R.
    200
    24
    39

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P S.
    8
    481
    18

    8 years ago

    Nice clean hotel, very friendly staff. Decent views of the water.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Four Points by Sheraton Juneau

    Review Highlights - Four Points by Sheraton Juneau

    The glacier is a quick drive and perseverance trail isn't far from the hotel.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Hotels 221 times last month within 15 miles of this business.

    Verify this business

    Juneau Hotel - Full kitchen

    Juneau Hotel

    (30 reviews)

    $$

    Hotel was ok. Decent beds and setup. However, inconsistencies with the front staff can make or…read morebreak you with setting up transfers and giving mixed messages and wrong information. We almost missed our transfers and had to uber to the airport. Buyer beware and have a backup plan .

    We were disappointed in our one-night stay here. We booked the suite - which was billed as having…read morethree beds - so our adult children would each have a bed and their own room, though one was the living room. After arriving and seeing the couch not made up we reminded the front desk that we needed the couch for one of our beds. They gave us the bedding and we had to set it up and make it ourselves. The couch was all springs without any real mattress protection, making for a very uncomfortable and disruptive night's sleep. Cleanliness, including the bathrooms, was sub-par. We didn't need to use the kitchen but if we had there weren't enough supplies to really make meals. Overall the rooms were tired and worn out. One window shade was broken. It was a warm night and there was no fan in the main bedroom, though the other two rooms had ceiling fans. Opening windows wasn't really an option as the hotel is situated at a busy street intersection, so it's pretty noisy. Windows are right on the parking lot so you need to keep the shades down most of the time. The staff was moderately helpful (see above note about couch set up) though friendly enough. Overall we'd recommend staying elsewhere.

    Aspen Suites Hotel

    Aspen Suites Hotel

    (27 reviews)

    $$

    After doing extensive research on lodging options in Juneau, I truly believe Aspen Suites Hotel…read morestands out as the best choice in the area. The location is incredibly convenient--just minutes from the Juneau International Airport and with easy access to all the main roads. Whether you're coming in for sightseeing, business, or outdoor activities, this hotel serves as a perfect hub. We drove by the Super 8 and the Wyndham Travel Lodge and each looked sketchy. Juneau doesn't have a wide selection of hotels, and Aspen Suites clearly sets itself apart. It was, by far, the cleanest and friendliest property we encountered. The rooms are well-maintained, and the staff does an excellent job keeping everything spotless. One of the big advantages is that the hotel offers air conditioning--something not all places in Juneau have, which can be a big plus during the warmer months. Also the Kitchenette allowed us to shop for food and save on "eating out". The hotel also features a large, clean, and well-equipped laundry room, which is incredibly useful if you're on an extended trip or coming back from Alaskan adventures in need of fresh clothes. The front desk staff was helpful and courteous, and while the building has three floors, there are elevators and multiple luggage carts available to make check-in and check-out smooth and efficient. If you're visiting Juneau, I highly recommend considering a suite at Aspen. The extra space and amenities make a big difference, especially after a day of exploring. Overall, this hotel delivers comfort, convenience, and great service--all at a very reasonable value.

    Sunday night late-party and lots of noise going on next door. Called front desk, FOUR TIMES, no…read moreanswer. Tried main number from my cell phone. Same thing. Next call will be to JPD. Cmon Aspen, do better.

    Four Points by Sheraton Juneau - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...