Excellent stay. Friendly and helpful staff! Clean and spacious room. Good breakfast. Shuttle is on…read morea set schedule so check with front deck early if plan to use

This is a fantastic place to stay. It's charming as heck. All the rooms are custom designed and…read moresignificantly different. The foods really good and the staff is incredibly polite and helpful. I'll definitely come back! The only issue I had was with our room which had a unique French door feature. The doors served no purpose and got in the way of the nightstand access. They made the room feel cluttered and smaller. We'll just request a different room next time. Other than that minor issue, everything was great!

A tourist from San Diego…read more Came her on a Wednesday night in early fall! The place was rocking! And the karyoking was non stopping! Hit this place up if you like to sing and be entertained!

Run! The twin bed mattresses were awful, the carpet was probably installed in 1990 if I had to…read moreguess. Neither of us are germaphobes at all but we didn't want to put our bare feet on it. The wallpaper was peeling off the walls. There was no climate control. We were not advised that there is no elevator (normally I would not mind that but we had 3 large suitcase bc my son was moving there for the summer). The double staircase is very steep and treacherous. There is zero noise barrier. I woke up both mornings to the sound of my neighbor snoring. I was also awakened at 11:30 on a Monday night to the sound of the band from the bar below...It was loud enough that I felt I could have sang along. The desk is not monitored 24 hours a day. They bill it as an historic hotel...I've stayed in several historic hotels which have been maintained. This is just shabby and run-down. It's basically a hostel at hotel prices.

Our experience at the Best Western has been excellent from start to finish. It all began at…read morecheck-in, where we were greeted by an incredibly friendly staff that made the place feel more like a family-owned hotel than a chain. They truly couldn't have been more accommodating or pleasant to deal with. One of the highlights was the hot breakfast delivered to our room the next morning. It arrived exactly on time--down to the minute. Not knowing what to expect, we were genuinely impressed when we opened the bag - cheesy scrambled eggs, fried potatoes, biscuits and gravy, bacon and wheat toast. It turned out to be the best breakfast we had during our entire two weeks touring Alaska--which is saying something. And the fact that it was delivered right to our door made it even better. The room itself was clean and comfortable, with a very cozy bed and great pillows--always a big plus when traveling. Overall, we couldn't be more pleased with our two-night stay. I can't say enough good things about this location and would absolutely recommend it to anyone visiting the area.

Made me late/dropped me at the wrong medical place in the rain for an appointment. Were also rude…read morewhen i checked in trying to figure out my information. Also was only sort of clean, but could tell it was rushed and spots have not been touched. (bathtub was also leaking and walls are super thin, i could hear everyone and everything).

I had the great fortune of staying at the Jorgenson House during a conference. The grounds are…read moreimmaculate, the host is accommodating and kind, the chef was out of this world. My suite was a slice of heavenly comfort. The sunroom and courtyard are exquisite and artful. Jorgenson House is an oasis among the rush of Juneau and a bit of a hidden gem. If you have the opportunity to make a booking here, do it. After your stay you'll be better for it. Thank you Jorgenson House, Renda, and Chef Amara for a wonderful stay.

We stayed at the associated Town House on Hermit St. The house was immaculate, had all the…read moreamenities you need, and was a very short walk to the main house where you can eat your meals (which were delicious). The owner was very friendly and accommodating and helped us with transportation and things to do in town. I would definitely stay here again.

This is the ONLY Marriott option in Juneau, Alaska and I had a nice stay! Located in downtown this…read more7 story hotel is not fancy or high end but has everything you need. With my elite status they gave me the top floor corner room with water view. Hotel is across the street from the water and weather was foggy so not a great view. King size bedroom was HUGE (maybe too big as the TV was so far from the bed!). Hotel internet worked fine as did Netflix. Free breakfast in the mornings from 6:30am to 9am . Nothing fancy but it is a what you would expect of a free breakfast. Would definitely come back if travels take me to the area.

We found the hotel to be very clean and quiet. Bed and pillows are comfortable, and the staff is…read morefriendly and helpful. A good breakfast buffet was included.

Warm, cozy and extremely friendly. Unique boutique hotel. The staff can't do enough to make you…read morehappy. We loved all the little accessories that made this inn homey.

Every time I stay here I love it even more. The customer service is always on point. They treat you…read morelike family and it's great. The jacuzzi is awesome.

Hotel was ok. Decent beds and setup. However, inconsistencies with the front staff can make or…read morebreak you with setting up transfers and giving mixed messages and wrong information. We almost missed our transfers and had to uber to the airport. Buyer beware and have a backup plan .

We were disappointed in our one-night stay here. We booked the suite - which was billed as having…read morethree beds - so our adult children would each have a bed and their own room, though one was the living room. After arriving and seeing the couch not made up we reminded the front desk that we needed the couch for one of our beds. They gave us the bedding and we had to set it up and make it ourselves. The couch was all springs without any real mattress protection, making for a very uncomfortable and disruptive night's sleep. Cleanliness, including the bathrooms, was sub-par. We didn't need to use the kitchen but if we had there weren't enough supplies to really make meals. Overall the rooms were tired and worn out. One window shade was broken. It was a warm night and there was no fan in the main bedroom, though the other two rooms had ceiling fans. Opening windows wasn't really an option as the hotel is situated at a busy street intersection, so it's pretty noisy. Windows are right on the parking lot so you need to keep the shades down most of the time. The staff was moderately helpful (see above note about couch set up) though friendly enough. Overall we'd recommend staying elsewhere.

Loved the Beachside Villa Luxury Inn !!! Was charming, cute…read moreand comfortable. Beautiful view from our room... Easy access to town and actives. Romantic hot-tub with candles and wine. Susan the inn keeper was so friendly and helpful. So much more than we expected... We will stay here again on our next visit to Juneau.

Overprice dungeon You walk in the tile is broken. The double leather recliner couch is all cracked…read moreand doesn't worker! The breakfast delivered each day was a "Costco" special even thou we filled out the form we did not receive one on our last day! The robes were thin worn out. The shower was a small RV like stall in a bathroom barely big enough for one person. The room had two small windows with the view of a falling down broken glass 1930 hanger on a metal litter beach. The place was not luxury just the price not the value !

After doing extensive research on lodging options in Juneau, I truly believe Aspen Suites Hotel…read morestands out as the best choice in the area. The location is incredibly convenient--just minutes from the Juneau International Airport and with easy access to all the main roads. Whether you're coming in for sightseeing, business, or outdoor activities, this hotel serves as a perfect hub. We drove by the Super 8 and the Wyndham Travel Lodge and each looked sketchy. Juneau doesn't have a wide selection of hotels, and Aspen Suites clearly sets itself apart. It was, by far, the cleanest and friendliest property we encountered. The rooms are well-maintained, and the staff does an excellent job keeping everything spotless. One of the big advantages is that the hotel offers air conditioning--something not all places in Juneau have, which can be a big plus during the warmer months. Also the Kitchenette allowed us to shop for food and save on "eating out". The hotel also features a large, clean, and well-equipped laundry room, which is incredibly useful if you're on an extended trip or coming back from Alaskan adventures in need of fresh clothes. The front desk staff was helpful and courteous, and while the building has three floors, there are elevators and multiple luggage carts available to make check-in and check-out smooth and efficient. If you're visiting Juneau, I highly recommend considering a suite at Aspen. The extra space and amenities make a big difference, especially after a day of exploring. Overall, this hotel delivers comfort, convenience, and great service--all at a very reasonable value.

Sunday night late-party and lots of noise going on next door. Called front desk, FOUR TIMES, no…read moreanswer. Tried main number from my cell phone. Same thing. Next call will be to JPD. Cmon Aspen, do better.