The clinic is fine for normal checkups but they made my normally calm service dog anxious. So I…read morewent to different vet. My dog needed emergency surgery for issue that was downplayed by JHVC. Dog would have lost a leg if I hadn't followed my instinct about this vet's competency.

Very thorough check-up to figure out how to treat my cat. Dr. Amanda was not in a hurry at all. I…read morecould tell that she was truly concerned about my cat. She thoroughly explained how the medicine would affect her so that there were no surprises. She answered all of my questions. I highly recommend her!

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

I have been taking my pets to Cascade West Vets for years. ALWAYS have been treated with kindness,…read morecourtesy and support. I highly recommend them for your fur babies needs. I am so grateful that I found Cascade West Vets. I do wish that they had an emergency clinic set up there.

Both of our Dobermans are under the wonderful care of Dr Love. She and her staff are gentle and…read morecaring with their canine patients. Our BIG gentle (90lb) boy has PTSD from a previous bad experience (other vet, NOT Cascade) and all of the staff were so mindful of making his experience a GREAT ONE!

I have just got to get this off my chest. Don't ever let these people euthanize your pet. My best…read morefriend of fourteen years was just put down By these people on Oct. 20th 2025. I have been so distraught I could not say anything until now. You think you are going to hold them in your arms or you can at least pet them while they go away. No way! It takes too long and when they are gone the vet remarks that they are gone because they were ready to go. What a terrible thing to say to a grieving client who has to say goodbye to their beloved pet. My cat was not ready to go and was terrified by the way the vet and vet tech was holding him. I will never forget the look on his face when they gave him a sedative. Poor guy! I hope these people don't do that to your beloved pet. Take your pets to Olympia pet Emergency to be euthanized. They do a wonderful job!

This place is disgustingly filthy. I have been in there several times and never once have I seen…read morethe place clean. The last time I was in there I took some quick pics with my cell phone and everyone I've showed them to has been appalled. They are overall very disorganized and one of the receptionists in paticular is overwhelmingly rude. I have had a couple of different tests done and you would think for $75. just in lab fees, they could at least call with the results. Nope, never heard from them. I had to call them after two WEEKS to find out the results of a two day test. I was told they had "forgotten" to call. They have several cats who reside in the office, which many clinics have, but even they don't look paticularly healthy. I happened to be in there on a Monday morning and the reception area/waiting room had hair all over the chairs, windows, and floor. Even the scale in the waiting room (which is plugged in to an extension cord) is covered in several layers of dust and muck. You would think if nothing else they would have the place cleaned over the weekend. Between the lack of cleanliness in the "public" areas and the bad smell I can't even imagine what filth is lurking behind the scenes. I would NEVER leave an animal in such unsanitary conditions - let alone allow them to preform surgery on it. I say YIKES, find somewhere else to go.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

The BEST vet in the county and probably the STATE. Dr…read more Brandy is kind, compassionate, knowledgeable & honest. She rejoices in your new pet & provides a guiding hand through the rainbow bridge experience. She's just AMAZING!

Amazing. I don't trust anyone with my baby except Dr Fay. She saved his life, even though he gets a…read morelittle snappy with her sometimes haha.

I really can't say enough good things about Newaukum Valley veterinary services! I have used this…read morelocation for close to 30 years. They have always been wonderful and have always treated our pets wonderfully as well! Yesterday we had to take my daughters border collie to the vet because he was having severe bouts of diarrhea and vomiting. Everyone in the office from the receptionist staff, to the assistants in the exam rooms, to Dr. Faye were amazing! They always are amazing! Bandit had several accidents in the exam room and none of the staff complained about having to clean it up. They treated Bandit so kind and were very compassionate towards him. They quickly took him back to the procedure rooms, knowing something serious, was going on with him. They ran the necessary, bloodwork, tested his stool, and got IV fluids going immediately. They also gave him the necessary medication he needed, and he was discharged in the evening the same day. His diagnosis was colitis and gastroenteritis, both which can be very serious if left untreated. My daughter and I are so thankful for this veterinary office! They always, without fail, take care of our pets in the best way that they can. We are grateful that they were able to resolve the health issue with bandit quickly so that we could bring him back home and get him on the road to recovery. I highly recommend this veterinary office! They are amazing!

We were able to get our dog in immediately (on a Saturday)…read morefor services. The vet was kind and mentioned preventative care for our dog that other vets never mentioned. We were told that ill animals are often seen within two days of calling.

The staff was so amazing during a scary situation for our family with our fur baby. Got us right…read moreinto an exam room, explained everything, loved on our pup. Thanks to them he is resting at home tonight. Also, the best I've ever seen him behave at a vet.

Dr. Stevens correctly diagnosed a complicated issue with my dog and literally saved her life. She…read moreis easy to talk to, sincerely concerned, very wise and committed. If you need answers and serious help, there is no one better.

What a wonderful vet!! She is so caring Gets you in same…read moreday usually and very reasonably priced . Her 31 years of her clinic has given her a lot of wisdom. She seems to love people as much as their pets!

We've been taking our dogs (pugs) and cats to this clinic for 33 years. Unlike most vet clinics now…read morethat overcharge and oversell services, I appreciate Doc's straight forward and honest approach to care. They are extremely busy and can be difficult to get into on short notice because of all the people that adopted pets during the pandemic overwhelming all vet clinics. The staff are amazing!!!

Wish I could give negative stars. DO NOT TAKE YOUR PETS HERE!!!…read more We had just moved to Winlock (2023) and this was the only vet who could fit us in quickly. Took 2 of our cats: one was skinny, not eating well the other had a bare patch on his back. I'm guessing all stress related due to the move. Remund was very rough, didn't introduce himself to the cats, just stuck a thermometer in the first one's rear and yes she yelped. He wasn't personable, didn't ask the right questions, didn't take time to get to the know the cats or us. The whole time we were there he kept pushing an expensive flea control med that we didn't want. I kept repeating that we are happy with the topical that we're using. He decided to sell us that flea med anyways and a dewormer for the first cat (they didn't have worms) and a steroid for the second cat. We never received the steroid and I didn't want the flea med and they didn't give the right number of dewormer pills. I don't care if this is the only clinic with an emergency service I'll drive to Seattle if I have to in an emergency. I will NEVER go here again. Found this article about Remund - his license should be revoked. https://www.chronline.com/stories/state-veterinary-board-withdraws-unprofessional-conduct-charges-made-against-fords-prairie-animal,282048