Like Lisa, I recommend going elsewhere. This was our second visit in a few months. The vet was nice…read moreand thorough, and they are convenient. I thought they were a little expensive on the first visit, but this 2nd visit was very problematic. I took my dog for grooming. They originally said $45 for a puppy cut. So I scheduled. (For context, my regular groomer that came to my house was about $80.) Last night, they texted me asking for my rabies vax, which was done in another state. During my 1st vet visit, I had asked them to transfer the records, but I guess this wasn't done. Without the rabies vax, they wouldn't groom. So, I asked them to request records again, but if she wasn't up to date, I asked them to give her the vax. They wouldn't do a vax without a complete physical.
I dropped my dog off and came home. As I was about to pull into my neighborhood, they called and said I needed to come back to sign a paper. So, I went back to sign. Then, they texted me an estimate for $248 (you can see from photo) for physical, bloodwork, all vaxes, and grooming. I said I didn't need blood work. So, they reduced the price to $205 (you can see from photo-but may need to click on it to see it fully). They later called and said my dog needed to be sedated to be groomed (never happened in the 3 years I've had her--she is tiny and has no teeth), and that they could only do a bath today. I went to pick her up, and they said that she was already up to date on rabies vax(!!) but gave me a TN tag. They first charged me $160. Then, when I asked about not needing the rabies and only getting a bath, she told me $210. I was stunned. How is it possible that I had to pay more for a bath with no rabies vax than a grooming with a rabies vax? And I had to pay for a physical when she already had her rabies vax, which they should have known from our first visit? So, basically, I woke up this morning thinking my dog would get a grooming for $45, but I left paying $205 for a bath, wasted time, and stress.