This honest and professional local Westshore automotive business has revised my trust for the…read moreautomotive industry. I brought my vehicle in to get checked for bearings, rotors and brakes, as well as transmission fluid change. They kept my car for a couple of hours and then called me as I requested to go over repairs and costs. I was even offered a ride back to my place. To my amazement, they suggested that I still 6 months to a year and that my vehicle was safe to drive. There was no cost to their inspection. Larry and Andy both explained what my challenges could be but that I did not have to have any repairs done yet. Wow! And Andy checked my transmission fluid and said it was fine. I was told by a local oil change business to have it changed at the cost of $300. Im grateful to still find a decent local business in the automotive industry that won't pull a fast one. I will be returning to Glen Lake automotive to have my repairs done when the time comes. Thank you very much for making this girl feel respected!

Some things can never be matched. This dude is an old school mechanic who knows his shit. He won't…read morebeat around the bush, neither will his employees. I know how to fix cars JUST fine, and I still brought my car here. I would bring it back again in a heartbeat because of the honesty, integrity and quality of work. They even showed me a trick to fix something after the fact for an issue I had but didn't directly care about but it was an annoyance. There's not a lot of businesses like this around anymore, THANKFULLY you are one of them!

Excellent service with integrity and kindness! They always let us know when a job is an emergent…read more"must" or could wait a bit, and they just assured me now that based on my description of the behaviour of the car, my appointment for tomorrow morning wasn't necessary and didn't charge a cancellation fee. These people are lovely.

$950 spent, 1.5 weeks without my car, unnecessary parts replaced, and no solution…read more I previously sold auto parts, so I'm not unfamiliar with automotive repairs. This was the worst experience I've ever had. I don't like writing negative reviews, but I feel people should know about my experience before trusting this shop with their vehicle. After approx. 10 days and a $950 charge, including a $300 diagnostic charge. I was given the car back with the exact same problem I originally brought the car in for. The shop misdiagnosed the problem, replaced the wrong part, then said the replacement part was defective and replaced it again. When that still didn't fix the problem, I was told they didn't know what was wrong and that I should take the vehicle to a dealer. I later identified the problem with AI assistance, and my neighbor fixed it with an $80 part. I strongly recommend doing your homework and reading the LOWEST reviews before choosing this shop. Some customers may have had good experiences, but mine was extremely disappointing. I'm posting this so others can make an informed decision. According to AI a reputable shop will return your money. Didn't happen here.

I can't recommend the team at Big O Tires Downtown Victoria enough!…read moreI brought in my 1992 Ford F-250 for a set of new tires. My rims are pretty old and can be a real pain to work with, so when a weight lost its grip, I brought it back in. They were incredibly helpful, and got it sorted out right away with zero hassle. I've been here three times now, and every single experience has been top-notch. The whole crew is consistently friendly, knowledgeable, and ready to go above and beyond for their customers. It's hard to find an honest, reliable tire shop that handles older trucks with care, but these guys nailed it. Outstanding customer service! Def buying new rims next time I'm in to make their lives easier and mine! Haha My dad needs new tires soon and def sending him over when it's time. They did a very good job turning me into a loyal costumer lol

This is for anyone who decides to look elsewhere. Do…read moreyourself a favour and just book in. What a magnetic team. Extremely professional, efficient and well managed. Between Gary, Tony and B.. everyone is like a warm hug. Can't wait to come back...

If I could give Petersen's Automotive more than five stars, I absolutely would!…read more I recently purchased a used truck, and less than 48 hours later, it overheated and left me without transportation. I had it towed to Petersen's Automotive, and what could have been an incredibly overwhelming experience was made so much easier because of the people there. From the beginning, Eric was absolutely phenomenal. He took the time to thoroughly investigate the problem, explain what was happening, and keep me informed throughout the process. When they discovered that the radiator had previously been patched in an attempt to repair a significant crack, they didn't just tell me about it. They provided detailed photographs and written documentation of their findings. As repairs progressed, they continued testing the vehicle and discovered an additional problem rather than simply handing it back to me with an unresolved issue. That attention to detail means everything when you're relying on a vehicle to be safe and dependable. What impressed me most was their honesty, professionalism, and genuine willingness to help. Eric went far beyond what I would ever expect from an automotive repair shop to make sure I understood the issues and had the documentation I needed to try to get compensation from the dealer. This was an unexpectedly expensive and stressful situation, but not once did I feel dismissed, pressured, or left in the dark. I felt like they genuinely cared about doing the job right and helping me through a difficult situation. Finding a mechanic you can trust is invaluable. Petersen's Automotive has absolutely earned my trust and my future business. Thank you, Eric and the entire Petersen's team. You have no idea how much your kindness, thoroughness, and dedication meant to me during an incredibly frustrating week. I cannot recommend Petersen's Automotive highly enough!

Nice folks. Last minute oil change. Did work on starter in other car. We take both our cars there.read more

Good honest mechanic. Knows what he is doing - he will be getting all my mechanical going forward!!read more

Langford's best kept secret - Nat and the gang are just a refreshing reminder that there are good…read morepeople out there! Nice to deal with, honest, more than reasonable, even helping out in ways that costs him - but of course, no amount of advertising can buy the loyal group of customers he has. Customers who, like me keep passing the word around! Thanks Nat, you guys are amazing!

From the owner: Keep your car in great working condition with regular maintenance services from Langford Parkway…read moreAutomotive & Transmission in Victoria. We service transmissions, clutches, engines, brakes and more, providing comprehensive diagnostics to ensure that we catch any potential problems with your vehicle. Call our shop today to schedule an appointment.

Outstanding service, excellent staff can not recommend this shop more highly!! Diagnosed an air…read moreconditioning issue and a front end noise, both were fixed efficiently and quickly. So glad they were recommended to me for a second opinion on my Air Con issue. If you want honest and fair service this is the place to make an appointment!

Damaged vehicle and theft from vehicle while getting repaired there. Their response... "I guess…read morethis is a he said / she said" . And this is over $40 of xl oil additive I told them to use a portion of, and this was on a $2500 repair bill.

I think this is the best experience I've ever had with a Car Repair shop. Lenny came out and…read morediagnosed the problem, which turned out to be quite serious, and then went out of his way to make sure that it was properly fixed. Lenny and his wife are warm, kind, and I got the sense they are concerned with the quality of their work and the safety of their customers. My car was fixed very quickly over the weekend, for a very reasonable price, with some bonus work thrown in for no extra charge, just because Lenny had things taken apart and wanted to make sure the job was complete as possible, and we wouldn't have to go back in for more car surgery down the road. This is my new go-to shop.

When Lenny fixed my vehicle, I thought he would do a good job, but instead sabotage my truck. Cut…read more my exhaust pipe, exchanged out my distributor cap for a broken one added shit to my gas tank put the carburetter on without a seal killing a brand new rebuilt carb slammed the transmission so bent the rod had to have that rebuilt again as far as I'm he's the worst I've ever known in my life and then he turned around and said I never paid him even though I showed him all the receipt. I wouldn't trust them ever again with anything.

I have been going to Starr Automotive for 35 years. Although a bit gruff at times, the owner,…read moreSteve has always been professional. He has always treated me with respect by not talking down to me and has explained the necessary repairs to my cars. He has never done repairs that are unnecessary. If I take the car in for a tune up and he finds something that needs repairing that might be out of my price range, he always contacts me to explain the problem and advices of the cost prior to starting the repairs. The car I drive now is the 4th I've owned since I've been taking my car to Starr and I would not take it anywhere else! Christine Crawley

Can't say enough about these guys. Hard diagnosis for my vehicle, they figured it out kept me…read moreinformed the whole time saved me money on parts. Very polite and friendly and got me up and going in no time at all. If I could give them a 10 star rating I would. Thanks guys for everything.

I went to Jimmy's twice already, and both times were great service. Jimmy seems very trustworthy,…read moreand only fixed what problems were necessary. Thanks Jimmy and team!

I have been a customer now of Jimmy Eddies for 2 years. I love the relaxed downtown atmosphere and…read moreits old school vibe. Jimmy Eddie and his mechanics are all friendly relaxed and informative. The pricing is very reasonable and every time I've been for whatever reason something extra at 'no charge' has been included. I absolutely recommend Jimmy Eddie repairs.