John Russell is the guy you want! I've gone through a couple home inspections with him and my…read morefavorite things about him are he's thorough, professional and honest. That's all anybody wants. Being a young first time home buyer I've been very on edge and picky with every single decision I'm making, months and months of searching for the perfect home. JR's inspections are COMPLETELY above and beyond. He does more than what's expected and definitely gives you peace of mind by giving you one less thing to worry about. He helped me understand parts of home inspecting I would have never even known about. Reports are detailed, provides pictures, 3+ hours of inspection, and takes the time to walk you through and explain every single concern. His astonishing reviews are why I picked him in the first place. I will always recommend this company !!

From the owner: My name is John and I specialize in everything homes. My specialty is to provide the best service…read morepossible for those that I serve making sure your home inspection runs flawlessly. I am located in the Shelbyville are serving a 30 mile radius. If you have any questions please call

45 minutes late to inspection, with no call or text. Late to provide report when promised, which…read morealmost resulted in losing the ability to make any repair requests. He committed to sending it to me on a Monday afternoon, and when I did not receive it, I called and texted him for it, he said it would be sent that evening. It never arrived, and he just stopped responding to my messages. It finally arrived the next day...after I had to file a request to extend the inspection period. Also missed multiple issues throughout the house, which resulted in me having to spend more money to fix. Poor communication, unprofessional, poor service/inspection. Would not recommend.

From the owner: Professional home, radon, and termite inspection services for home buyers, home sellers,…read morehomeowners, and realtors in the city of Florence and the rest of Northern Kentucky.

Cannot say enough amazing things about Chad and Bryan. Super professional, funny, and their work…read moreethic is unbeatable! They were also on the cheaper end as far as pricing as compared to others I looked into. Bottom line: buying a new home and getting the inspection completed is enough to drive anyone's anxiety up and I am a little more cautious than most, but Howard Home Group really added some comfort to an otherwise grueling process. Trust them for all your inspection needs!

From the owner: We bring a unique blend of educational expertise and meticulous attention to detail to our role as…read morecertified and licensed home inspectors. We are college educated and have spent decades in the corporate world launching new products and service offerings before embarking on new chapters in our lives dedicated to ensuring the integrity of homes within the community we love.

Prompt and professional in resolving my termite issue. Explained the process for eradicating…read moretermites and followed up as promised.

Not since my divorce have I been ripped off this badly. I was out of state for a couple of weeks on…read morebusiness and wasn't able to be there for his visit. (Notice I did not say inspection). He didn't find much to report, but I'll get to that. Upon moving in, I noticed on day 1 that the doorbell wasn't working. I looked over his "report" and I did not see it listed. I gave him a call and he said that he does not check doorbells because it is a "low voltage system". What? I thought any idiot could ring a doorbell but apparently not. Okay, a hundred dollars or so to get that fixed. No big deal. I also noticed (on day one) that the circuit breaker for the heat pump is tripped. I reviewed his report and noticed in the photo that the heat pump was on "Emergency Heat" in his photo. The heat pump compressor does not actually come on in Emergency Heat mode so it would not have tripped the circuit breaker but it also does not tell you if the heat pump works. Upon pointing this out to him, he admitted that he did not test that correctly. I give him points for admitting his mistake but a new heat pump cost me $6700. He said that I could file a claim but since his company gets to approve or disapprove the claim, I knew that would not get approved and several months later it got denied. When I tried to open the upstairs windows, they would not open. I asked him if he opened them and he said that he opened a "representative number" of windows. All the upstairs windows are the crank open type (the only ones in the house of that type) and it turns out that they were all caulked shut from the outside. I never got an answer as to how many windows is a representative number, especially if you didn't open ANY of that type. There's another $6800. I won't drone on and on about all the numerous little things (like paying hundreds of dollars to troubleshoot light switches that did not work) but I will point out that according to my alarm technician, he sells your information. I thought it was weird that I got a call from an ADT dealer right after his inspection who knew I was moving and about my new house. That turned out to be another costly nightmare. Be cautious of ADT "dealers". They don't actually work for ADT and will end up costing you money. Call ADT if you want their service, not some third party guy who was tipped off. Obviously, I am not happy. The heating system could have failed between his visit and my moving in. Unlikely, but possible. However, if he had inspected the windows it would have saved me $6800. He did a half-a**ed job. BE SURE YOU ARE PRESENT. He and his staff are quick to point out that they can't catch everything. I can understand that, but it gives him a license to steal. He can do as little as he feels like doing. About the only thing he wrote up was the hand wand in the jacuzzi, which actually works great. He did take a lot of pictures, which is the only real proof I have that he was there. Oh, and if you think you can sue him for not doing his work, you have to pay for his lawyer. Is that even legal? You'd be an idiot to sign a contract with a doctor (or anyone else) that says you'll pay his lawyer to defend shoddy work? I was an idiot, but like I said, I was out of state. Don't be an idiot. Your best bet is to just get a friend that knows just a little about houses and do a walkthrough with you. A friend that can open windows and ring a doorbell.

Steve Young & crew just re-plastered and re-tiled my inground pool. He delivered on all he said he…read morewould do, including keeping to the original schedule. Steve's pricing was fair, and I'd hire him again in a minute. Ron in Colerain

Same M.O. with this guy/company! It's 2021 and he's no different. Our pool was supposed to be…read morecompleted no later than Sept 2020! It's April 2021 and I have an ugly concrete hole! Promises and lies! Pathetic!!!! STAY AWAY FROM THEM!!!!!