Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

I am beggging you to use another company instead of AFS. The…read moretwo employees are here now. After eight days without any communication and being told by Robert, the field rep who sold the contract to me that he would get back with me concerning the two employees Shane and Josh who came four days later than the original planned date because they had equipment breakdown. When no one was returning my calls as to when the foam would be put in after the initial dig to place the supports, I called Groundworks National Office and told them that if someone was not here to finish the job yesterday or today that I was going to hire another company due to breach of contract. Well, they came today and after placing the foam, they are caulking the cracks on the porch with silicone caulk which was told to me by Robert that the cement would be placed. Josh has just said that "we are not cement specialit, we are cement lifting specialist." I went out to check the work and he had smeared silicone caulk all along the brown brick instead of closing the crack flush with the porch. It's a mess! I told Josh that the smsared caulk on the brick had to be removed and ask if he was waiting until it dried on purpose because he refused to say that he would remove it. instead, he smurkingly said, "I'll do the best I can". I said that is not what I asked. I asked you if you were going to remove thd caulk you smeared all along the brick wall and he repeated, "I'll do the best I can." I called AFS and left a message of how he was doing the job and what he said. No reply. Please do not spend one dime to have this company fix one small crack. They send inexperienced untrained people who do not know what they are doing. I do not expect perfection but I do expect excellent work for 13,000.00! 8,800.00 up front then the balance BEFORE this job was finished. If they leave it like this it will have to be finished by another company. Additionally, if you look at reviews on Yelp, every reply to a negative review is followed by saying, "We cannot find an acount in your name." When I called two weeks ago about the truck not working and I had to remain at home while they came and did no work for two hours, just looked at theur cellphones and after two hours called me to themselves and Josh said,"We will have to come back sometime next week because the machine isn't working. He told me that before they left Knoxville to drive up. I feel like I have been held hostage for two weeks. Josh said, "and I will call you Monday."Never heard a word from him." When I asked him why he never called me, he said, "I assumed scheduling would call." This is the most unprofessional company to date. Yesterday two men came as scheduled and put up a fence all day. Anothe man came and fixed my garage door opener as scheduled. If I, as a registered nurse did this kind of service, the customer service alone would get me looking for another job. The AFS Company compliments itself by claiming, "We take great pride in caring for your home to provide a safe place" as well as "our DUTY to follow the highest standards in everything we do." You will hear that on a recorder, but in reality, it's a scam. At least a lie at minimum. Please do not waste many weeks of your precious time catering to this pathetic company.

This locally owned company encapsulated our basement last week and did a fantastic job. Caleb and…read morehis crew, Zach and Ben, are hard workers, very professional, knowledgeable, and capable of sealing off even the tight crawl spaces we had. It was a difficult basement, and they approached the challenge with the experience and expertise you would expect with this type of work. They left our basement clean and finished. A company is only as good as its employees, and everyone working at Ameri-dry was friendly, efficient, and professional when communicating with us. They quickly addressed our questions and always had a solution. Laura and Kayla greeted us on the phone, and both ladies were pleasant and efficient. They are real assets to the company. Stephen was sent out to do the estimate, did the calculations, explained our options, and after a few minutes in his truck, came back to us with the price. They want satisfied customers and encourage you to call back with any doubts or questions. We are so happy we found them. Thank you, Ameri-dry!

From the owner: Introducing Ameri-Dry Systems of Northeastern Tennessee, Inc. - Your Trusted Local Waterproofing…read moreand Structural Repair Experts. Ameri-Dry Systems, a local, veteran-owned, and family-operated business, serving our community for over 45 years with patented basement waterproofing, and structural repair systems and solutions. Patented Waterproofing Technology: state-of-the-art basement waterproofing systems ensuring customer's home's stays dry and protected, no matter the weather. Expert Structural Repairs: We understand the importance of a strong and stable foundation. Our team of skilled professionals specializes in structural repairs, ensuring the safety and longevity of your home. Full Life Of the Structure Warranty: Your peace of mind matters to us. That's why we offer one of the most robust warranties in the industry, protecting you now and long into the future. Local, Veteran, and Family-Operated: As a part of the community, we take pride in our work and treat our customers like neighbors, because you are. You can trust our team to provide personalized solutions tailored to your unique needs. We are dedicated to enhancing the safety and value of your home. And, without exception, we stand by our promise of: No Down Payment, No High-Pressure Sales, No Hassles, No More Water.

Never followed up. Said they were going to contact to set up an appointment for a consultation and…read moredidn't. Don't say you're going to do something and then don't do it. If you have a faulty memory then use an appointment reminder.

Rife Remodeling replaced our kitchen ceiling after water damage. They were also nice enough to do…read moreadditional work for us including adding recessed lights in our kitchen, living room and hallway. They were very fast and had everything done in 2 days. It was a very messy project, but they cleaned up after themselves. We still had to do additional detail cleaning after too, but it was to be expected. Definitely will be using them again for future projects beyond our abilities!

Chad & Christa were amazing, from the initial contact they kept their word on everything. They did…read moreexactly what they told us, showed up on time, and were very professional. More small businesses should follow this company's Integrity, their Character, & commitment to their customers. They set the bar...

Our anger has subsided but the disappointment and regret has not…read more Chad's carpentry and plumbing skills were adequate; his electrical work was unprofessional, dangerous, and not to code (electrical wire for the fireplace fans was cut and not properly re-connected; wires were spliced behind a wall with no junction box; and wires were spliced and sandwiched between the wood base of the (off-center) hearth and directly on carpet. We hired a qualified contractor to correct these dangerous safety issues and they will attest to this. A rotted/termite-destroyed stud was not repaired or replaced. Their drywall and Christa's painting skills were sad - nails were popping out; an electrical outlet was covered; and new drywall was not sanded smooth or primed before a very thin and uneven coat of paint was sprayed on the bare drywall. We sanded and repainted every single wall ourselves. Half-way through the project, we sent an email to CDS outlining the remaining items to be completed and/or corrected. They replied, in part: "... we are not preforming up your standards ... find another contractor..." We did. We have photos and video clips of CDS's poor workmanship to backup this review.

I was very pleased with the quality of work. He was fast and comumictive as well as very…read morediversified in his skills. I had him stain a deck, light electrical work, light plumbing work, install a washer/dryer, Installed multiple door knobs including one with a keypad, install trim, insulate pipes under my crawlspace as well as some yard work. He quoted me on some concrete work and It seems to be the best price so far! Im glad I found him for my renovation project!

From the owner: Here at Fidelity Holdings remodeling LLC we offer high quality services at the best prices in town…read more We offer home remodeling, plumbing, electrical, paint work, fence/deck work, concrete work, tree work, roofing work, yard work, junk removal and many more please give us a call at 423-358-3771. (We are licensed and insured) If you have any questions or looking for a good hassle free company to do work for you we are the ones for you!

This company did our replacement siding and did a spectacular job! They worked nonstop until the…read morejob was done. We actually had strangers stop and admire! Highly recommend

Very professional. I have been highly satisfied with the quality of work they have provided for us…read moreand other family members. Would highly recommend this service.

I was desperate to have a professional company that was keen on communication and commitment to…read moretheir work. I found all of that through Master Services. My direct contact was Chris Cooper. He messaged me 45 minutes before our scheduled meeting and arrived on time. Chris was very knowledgeable and honest about what he said their crews would be doing. He showed me videos of how the work would be done and took the time to explain in great detail the parts I was still confused about. I like to know a lot about things I need done so that I can gauge how much information is correct coming from the mouths of sales people. Chris didn't disappoint when it came to giving me factual information I needed to make a decision to hire them. He also presented me with a total amountfor all the work needing to be done and I was pleasantly surprised at how affordable this company is. HIRED Sir!!! I had another question I presented to him the next day and he took the time to message me back. THAT means a lot! I will definitely refer anybody that needs basement help to Master Services.

My crawlspace was in a poor state and certainly needed attention. I was embarrassed as to the way…read moreit looked. I was referred to Master Foundation by a friend and am very thankful for that referral. I found Gio, the Team Leader to have great communication skills and was contacted by him when he was en route approximately 45 minutes before his arrival time. He explained everything that he and his crew, Julius and Jake, would be doing. The team was very knowledgeable and worked consistently the time they were there. The finished project looks great and I'm now happy and proud of the way my crawlspace looks. Thank you Gio, Julius and Jake for the excellent work you provided!!!