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    Found It

    5.0 (1 review)
    Open • 11:00 am - 6:00 pm

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    5 years ago

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    Watsonville Cyclery - Bikes for sale

    Watsonville Cyclery

    4.3(40 reviews)
    5.7 mi
    •$$$

    I put some higher bars on it which required all new cables and housing as the old ones weren't long…read moreenough. Since I'm replacing the cables I'd upgrade the old cantilever brakes with some new v-brakes. I explained to him exactly what I was doing. I was excited. "I just bought a used cannondale and I want to upgrade the brakes from cantilever to v brake" i told him. This would have been a great opportunity for "Jules" to kindly lmk and upsell me on new levers as well. He could have said something like, "well you know you cant use short pull cantilever brake levers with long pull v brakes". I had no idea there was such thing as long and short pull. Anyway so I go home with my new "origin-8" v brakes and cables and housing. Ready to install my new Surly Sunrise handlebars(which i purchased from another shop) and brakes and cables onto my new used Cannondale. I installed everything but the brakes didn't look right. The v brakes seemed to be too tight and looking kinda weird, the booty was all scrunched up. They worked alright but I couldn't get the v brakes to release so I could remove the rims etc. So I decided I should take it to my LBS. I took the bike there. Explained my concern that I may not have adjusted them right and explained to Jules all my concerns about how I didn't think I did it right bc they were so tight I couldn't get them to release to remove the wheel from the bike. This would have been another ideal time for Jules to lmk, "hey ive seen this before, you're not using the right levers for the brakes". But instead he took it in as though they'd be able to fix it no problem instead of saying "no we cant fix it with those brake levers". Sidenote, when I brought it into him I also asked him to do some adjustments on the front and rear derailleur as they were skipping a teeny tiny bit. Mind you I already took the bike for a ride and it worked great but I just wanted it dialed in. The brakes worked. The shifting worked, I just needed it dialed in. Everything was installed and working pretty good when I brought it in, but not perfect. I went in on Friday and paid the shop. I told Jules I said, "this doesn't look any different and i still cant release the brakes to remove the wheels but even worse now". He replied, "why do you want to remove your wheel?". He told me its bc i have short pull levers on long pull brakes. He tried reassuring me and got on the bike in the shop, rode it a few feet, did an endo and said, "hey but they work". So i paid and left. But I couldn't fit it in my car anymore. Before I could still get the front wheel off, but not everything was so tight, I could no longer remove the front wheel. I tried really hard to release the brakes but it didn't work. So I went back in and asked if he could hold the bike and so I could get a vehicle that it fit in. I wasn't sure what to do. So on Tuesday I went in to pick it up with the same car as I wasn't able to find anyone to help me with a larger vehicle. I then realized the only way to get the bike into the car was to undo the bolts holding the cable into place. I brought my Allen wrenches with me and headed into town. I strolled into his shop and as he was wheeling my bike out I nicely asked, "do you think it'd be possible to get a return on the brake Job and without hesitation, before he took his hands off the bike, he quickly made a you turn with the bike and put it up on a bike rack, grabbed his tool and hastily and rudely undid the bolts which held the cables into place on the brakes without any response or any type of reasoning or any dialog whatsoever. I said, "oh cool you're undoing the bolts, I was gonna do that anyway so I could fit it in the car". He was so angry. Some people do all they can to make sure you feel comfortable and satisfied. Not Julian though, he wanted to make sure I was as uncomfortable as possible. Instead of making a situation better, he made it worse. Then he continued to tell me "he usually doesn't do returns on service". He then said he would "unadjust my derailleurs as well as my headset and return all my money". Totally unhinged. I calmly let him know, "no the stem and derailleurs are fine". He was just being plain mean and unhinged by that point. He already undid the brakes. I then let him know that I did some research and my research showed that it was really bad and unsafe to not have long pull levers on linear v brakes. He replied, "yah you gotta have the right parts or it won't work right". Proving he knew the whole time. I went in with working brakes, and left with absolutely no brakes. He had punished me for the return. He retaliated on me. He had no right doing that. Thats not how I brought it to him but he was on a mission to make me feel as uncomfortable and unsafe as possible. He was angry. People make mistakes all the time, its ok. You dont have to punish people bc you make mistakes Jules.

    I've been going to WC for many years. They do great service and repair at a very reasonable price…read more Their work is excellent and completed in a timely manner.

    Photos
    Watsonville Cyclery - Refunded less than what I paid lol

    Refunded less than what I paid lol

    Watsonville Cyclery - Jules "commuting to work" with bike santa cruz executive director, gina cole

    Jules "commuting to work" with bike santa cruz executive director, gina cole

    Watsonville Cyclery - Jules first major ride on his newly crafted 11 gear tall gravel bamboo bike

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    Jules first major ride on his newly crafted 11 gear tall gravel bamboo bike

    Goodwill of Silicon Valley - Terrible customer experience

    Goodwill of Silicon Valley

    2.7(169 reviews)
    34.4 mi
    •$

    I think that this Goodwill location is the better of other Goodwill locations. They do have a…read moreparking lot, that is small and made smaller by the fact that on the side of the building, they have the donation drop off area. Just maneuvering your way around the parking lot when people are also trying to drop off donations can be a nightmare, especially when people get rude. If you go during peak times, avoid the parking lot and just park on the street, saves you a headache. As of lately, I have been able to find really good deals here and by that I mean that new items are priced lower by Goodwill than what it was originally marked by retailers. Yes! As it should be. Since I am big on school/office supplies, I snagged so many supplies for over 40 percent off. Although I dont like trying on clothes in stores, the fact that they removed the fitting rooms is annoying. They do have a 7 day window in which you can "exchange" clothing. Think of it as a same day use store credit. You don't have to get another article of clothing, but you can get something else with the value of the item that you are returning. I got a top, thinking it would fit nicely, but no. I went back and got another top and no, it also did not fit, now I have to go back and exchange it for something else. Annoying that this is just for one top, I cant imagine getting several pieces of clothing and going through this loop. Lesson learned, no more buying clothing. All other items besides clothing is final sale. Staff is friendly, store is neat and organized.

    Let's start with Parking: terrible! And impatient people make it worse by showing irritated faces…read moreand honking! Products: it's not Goodwill value, it's almost like paying Target prices on stuff, except these are old and discarded. The check out is understaffed making the wait time long! The carts are filthy, so mask up and use a hand sanitizer. I bought two Whiskey goblets for $4. If I paid for a full set at TJMaxx, I'd have paid $10 for new ones. I almost saw a metal rack - I compared it to the one I saw at Walmart - Walmart was cheaper! Not worth a second visit!

    Photos
    Goodwill of Silicon Valley - Surveillance camera

    Surveillance camera

    Goodwill of Silicon Valley - Very disappointed in Goodwill of Mountain View. Everything is so expensive, everything is used and they are trying to resale it like new.

    Very disappointed in Goodwill of Mountain View. Everything is so expensive, everything is used and they are trying to resale it like new.

    Goodwill of Silicon Valley

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    Found It - antiques - Updated October 2026

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