Wonderful and knowledgeable staff for print, photo and accessory items. Went to their new location…read moreSaturday for some new passport photos. Great services copying old VHS and camera tapes to current formats.

UPDATE: Way overdue, but was beyond satisfied with click and am collecting more items to bring to…read morethem. They did a great job of pulling stuff from ancient media, and returned it to me in an extremely well-organized package with original media and new formats. Exceeded my expectations, and I'll be back! 3/9/16 This is a preliminary rating based on today's consultation and drop-off of media. Fully expect it'll be a 5-star review when I update it after receipt of final products! After years of neglecting old pics and videos on various media, and inheriting more of the same, I finally bit the bullet and decided to start getting this stuff into a more compact usable format: 1) so I (and others) can actually see and enjoy it 2) so my kids aren't left with boxes of stuff to go through if something happens to me 3) to better ensure preservation for future generations, as my kids may very well want to just toss boxes of old media 4) before it's too late! Realized I really need to get it done before there is no way to get stuff off of this ancient media. Wanted to use a local and specialty company, not mail-in, so found this place that has only one lil Yelp review, but an informative website, and not too far from me --- and called and spoke to Nick. Based on conversation, I brought in a smallish box with a variety of media to consult with him on how to best handle. Included: - VHS C tapes - Flip Video Cam - Tons of disposable cameras, some of the underwater type, most only partially used - XD disk - Sony Media Sticks - SmartMedia disks (oooold) - 6 oooold film cameras with the film still in them, partially used (I didn't want to risk messing up the precious contents by trying to use up remainder and remove film myself) Nick patiently explained how he'd go about handling these items, and best options for output. He took plenty of time with me (but I had called ahead to see when would be a good time to allow for consulting, so you shouldn't necessarily expect this with a walk-in when he may be busy). When I apologized for being somewhat weepy (hey, these things contain precious memories from my late mom, other deceased relatives, and from my baby's earliest years!), Nick was SO kind and empathetic. Said this is not unusual; of course when people are bringing in old stuff it's usually packed with emotional memories by virtue of it being old! I also like the back-story of this company. They took a chance and put everything into this type of service after their corporate company disintegrated. This tells me they care about the specific service they are providing, and likely put great effort into doing it well. Nick said he's going to need to investigate best method for some of the media, and I appreciate this. I know mail-in labs must by nature of their business follow a scripted process, regardless of condition of media, which may not always be the best route. I'm not sure what cost will be.... but figured worth getting started before it's not doable anymore. I have boxes more to get through - including audio cassette tapes (my mom was in a band and these are probably so fragile and crispy by now!) and VHS tapes. And personally I'd rather spend more if necessary to do business with people I can see in person, who may then feel more pride and accountability, and know they'll get more business and referrals from me if it goes well --- unlikely with a mail order service. I asked Nick if he could try to provide output in some identifiable form, including descriptions when provided on the media (such as on VHS C cases), or at least names of camera/type and/or media type, and he assured me he would do this. Very much looking forward to what comes.... and hoping I've found the right place to finally help me get through the boxes of precious memories that need to be turned into updated, usable formats. Will update review after completion of project!

Great customer focus! Their representatives communicate the potential problems and are honest about…read morepotential repair costs.

I sent them a damaged and squirrley pana/lumix with multiple issues........the staff handled a time…read moresensitive repair with skill and flexibility...over several contacts regarding parts and timing, they were very communicative and the final result is superb.......

I needed a head shot to use for my new and hopefully burgeoning career as a Realtor. Susan listened…read moreto what I needed, gave me some advice on appearance, and we booked a shoot for 48 hours later. Susan was very personable and took a variety of shots for me to choose from. Once complete we reviewed the shots within a couple of days, and I had the completed file the next day. I'd recommend Susan to anyone based on my experience.

From the owner: We specialize in High School Senior and family portraits, and pet photography. Business Headshots,…read moreaction sports are also very emphasized! Serving Grayslake, Gurnee, Libertyville, Mundelein, Lake Villa - northern Illinois suburbs. Natural outdoor on location as well as in-studio shots.

Excellent service in digitalization of your old tapes with family video clips. Igor is easygoing…read moreand comes across as being very friendly while being professional about introducing the services he offers. He's also a photographer for your important events, and he matts your photos if that's the service you are looking for. His prices are very reasonable, and the waiting time is nothing like any place I've ever gone to. Once the wk is done, he'll communicate with you and that's it! Easy as eating delicious American Pie.

Igor is the best! He is always friendly and extremely patient with me when I have technical…read morequestions or am being a perfectionist with my print expectations. I have used Vip Pro Lab for many years as a professional photographer and always appreciate his knowledge and expertise! He is also an excellent videographer and does amazing and affordable work in Photoshop when requested. If you are looking for quality work this lab is a must! Peggy L.

They did such a great job with my wedding. Perfect balance of getting the perfect picture but also…read moreknowing how to let the moment happen. Plus, they are sponsors of Promised Land Ministries. Every time you pay them with a credit card, 35% of the processing fee is donated to Promised Land Ministries.