This is THE candy store for leather workers!…read more I didn't even know it existed until my Dad told me about it and invited me along (my Dad has owned a number of leather businesses covering most of the leather spectrum since I was wee one, and I learned a great deal of the industry and what to look for through osmosis). For the size of the store, they've got FANTASTIC selection and all kinds of hides around the store (including snakeskin). For those interested in tool work, they have more selection under one roof than I've seen in my entire life. My Dad went to Tandy to check out their magnet selection since it's apparently difficult to find the kind of powerful magnets that he's looking for these days. There's a decent variety of leather-based kits if you're a beginner as well as endless tools that meet the needs for the medium to advanced leather worker. The service might be as one would expect when they think of leather (is there a standard even? It reminds me the stereotypical "guys" store (cars, collectors, etc.) where the service is only available if you wait and track them down. Because they seem to be one of the very few who have such a great variety in the leather-working world, they get 4-stars.

I haven't done any leather work [yet], so I don't know much about the skills/supplies you need to…read moredo successful work, but the guys here can definitely help you with that if you're new to leather like myself. I was a little intimidated when I first walked in the store because all the employees seemed too busy to answer any of my questions, but when I did ask they were very nice and eager to help. The store has a great selection of belt buckles and other embellishments, including embossing pieces in a lot of really cool designs. They also have box projects that you can buy, so you're all set to make a hat, belt, purse, whatever. If you need something for a saddle, they have that too. A family came in to buy leather for their kitchen chairs while I was in. So the options are pretty vast! They can also get leather custom dyed to whatever color you need, although it's more expensive and takes a longer. At least it's an option! They also keep your name on file, and have student discounts. I will definitely be back.

Got my YSL heels repaired here and they did an amazing job! One of my favorite pairs is now back to…read morelife and looking as good as new. Couldn't be happier with the result.

Came here to get a vintage back I own fixed. Unfortunately they didn't have the correct parts since…read morethe bag is over 20 years old. However, they referred me to someone who would be able to fix it. Really great customer service and kindness from all employees.

Amazing repair to our leather chair! I was concerned that he would not be able to repair the area…read morethat was worn through and match the color, but it truly is an exact match.

Excellent response time and quality supplies. I bought a polished steer horn to build a replica…read more1760s powder horn for a customer. The quality and finish on the horn were the best I have seen-no tool marks or stress fractures whatsoever. I will certainly be giving this company my business

Been a duluth trading company for atleast a decade. Thousands spent! Ive never used their no bull…read moregurantee where they claim theyll exchange your item for free. No bs, no hassle. Well unfortunately thats utter bs and they'll string you along and waste your time just to get nowhere. Lost my business. (Had a sweatshirt zipper stop working after 5 uses!) Well made chinese products with a terrible warranty.

I love some of the merchandise but today I went to take advantage of their Black Friday sale. I…read moregot there at 10 am and the store was a disaster of organization. Never have I seen such a disorganized display of merchandise-given I thought they remodeled. Shame on the management of this store. I would not recommend this store because the merchandise is unfolded and the presentation is awful. Too bad. Nice products but high price point. The store interior would get a failing mark from me.

ZERO stars. Bag 1: Brought in for a tiny scuff - completely ruined the bag. Bag 2: Brought in to…read moreclean closure - not done. Bag 3: Cut a leather strap in half, did not finish ends. Absolutely horrific work. If you value your leather goods, go elsewhere.

Just picked up two jackets that she repaired. They look awesome, just l;ike brand new. Recommend…read morehighly.

I appreciate being greeted upon entering. My shopping experience was pleasant and the help in…read morechoosing a watch for my son was much appreciated! My son even received a hand written note congratulating him on the achievement for which the watch was purchased. Very nice touch! Thank you Shinola

J.W. Hulme and I have a long and sorted relationship. I did business there for several years until…read morethey started outsourcing to China. Apparently they recognized that they were losing business by removing their manufacturing from the US. Now I'm back, because they have been offering items made in the US albeit, I don't know if they are being made in Minnesota. For myself, I am a bit of a purse snob. I have several vintage Coach and D&B purses from my mother's youth. However, I exclusively purchase French made Longchamps and American made J.W.Hulmes. I get loads of compliments on my Hulme bags. Most are reminiscent of New York City made Coach bags. They are heirloom items. I purchased my first Longchamp 17 years ago and they came with a "key leash." I prevents my keys from sinking to the bottom of my purse and stops me from panicking if I can't locate them immediately. Now J W Hulme's American made purses have a key leash. Hopefully, they are visible in the photo I've posted. Not only are they offering American made leather products, but they are offering clothing and accessories. They usually state in their catalog where the item is made. I started purchasing the majority of my Christmas and birthday gifts again at J.W. Hulme. I like that they're offering other things. It gives me more to chose from when it comes to presents. I am not going into their retail shop, as my first experience was less than pleasant. I'm very pleased to exclusively purchase from the catalog. I bought one small, "imported" purse for my stepdaughter. I didn't want to spend a fortune on the item, because I wasn't sure she'd appreciate purses yet. It was made in China. She loved the purse so much, that it fell apart within a couple of months. Stick with the America, British or even Mexican made products from this retailer and you'll be pleased. I pray that they are employing those fine leather artists here in Minnesota.

This was a beautiful company that committed suicide. I interviewed for a position and was told the…read morenew owner's idea to stop local production and farm out everything. Ha! It was so pathetically stupid. They had no idea what they're once glorious brand stood for. They failed our community.

NOT POC FRIENDLY!!! Do not shop here unless you want to get racially profiled by the associates…read more They will stand over you while you're shopping and take items out of your hand that you're looking at. I would give a 0 star review if I could. Literally the worst customer service ever, the associates here are so rude. Unless you're a white woman you will not be treated with respect here. Do not support this store.

They opened only 2 months ago. Tory Burch has been my favorite go to flats and boots brand for many…read moreyears now. I am very glad that I don't need to travel out of state to get all the new designs. Nordstrom has limited designs, but now with this boutique, we can have access to much more designs. I really like the way the store is organized, located in my favorite mall to begin with. Store attendants are not that nice, but I am not really there for them, but for the products. Got 2 new flats.. loving my expanding collection. Highly recommend the store if you like good quality, leather shoes of good fancy designs.

Store is amazing! Only thing wrong with this location is the location! Mall of America is not my…read morefavorite place to go. But thankfully it's an anchor store and you do not have to go inside the mall to access the store. I am very thankful they are in minnesota! The second location in ridgedale is a more desirable location, however, the selection is more limited.

Going in there the environment is very cold and unpleasant to be in. With it being winter it should…read morebe warmer in the store and comfortable. I heard numerous employees talking about being cold and how many have come down sick and had to leave. If it's some sort of idea to push clothes for winter sales they got that wrong

Work is mediocre, service is horrific and prices are exorbitant! I worked in the interior design…read morebusiness in Chicago for decades, needed a few things done up here so reached out to a friend who works for a designer up here. Seriously, run don't walk Away from Nicola furniture! Nothing was done on time, no communication initiated on their end, it was ridiculous! Going back to Chicago next time

I was very pleased with the reupholstering of dining room chairs. The staff were friendly and…read moreprofessional. The work was done quickly. The fabric and foam are just what we needed.