Moana and Joe were super helpful. We were having some issues with trying to get a unit online so we…read moredecided to drive over to ask in person, since we were already nearby. About 2 min after we got on the road, Moana called us, asking if we were still Interested in the unit we had been attempting to rent online. We said we were in our way over due to tech issues. When we got there Moana and Joe were super accommodating and let us know that the site had been finicky but they were happy to honor the price online and lock it in for us. We got a tour of the units and it the place looks really clean. Our unit is fully indoors, so the door isn't facing the outside and no worries about the dust we get all across Santa Maria blowing in, or any exposure to the elements. They really helped us out, getting the storage unit was the least stressful part of our move so far. (Writing almost a month later). And we've been coming in and out at least 2-3 times a week and so far everything has stayed nice and clean as the day we brought it in.

Terrible Experience - Harassment and Property Risk at StorQuest Santa Maria…read more If I could give negative stars, I would. My experience with StorQuest Storage in Santa Maria, CA has been nothing short of a nightmare. During an incredibly difficult time of unemployment and financial hardship, I was doing my best to keep up with my bills through low-paying gig work. Despite my efforts, StorQuest bombarded me with excessive calls, texts, and emails demanding I call them back--even though I had already spoken with their weekend staff early on. That initial conversation was clear: I was told I had until May 25th to pay the past due amount or my belongings would be auctioned off the next day, on the 26th. They also informed me of a $50 fee being added on May 18th. I made sure to confirm this information before ending the call. However, the harassment didn't stop. I continued to receive rude voicemails and calls for no valid reason--despite clearly being within the time frame they themselves had given me. The worst of it came on May 15th, when I received a shocking voicemail (screenshot attached) saying they were going to drill off my lock and prepare my unit for auction--a full 10 days before the deadline I was given. When I immediately called to understand why this was happening, the woman at the facility hung up on me mid-question. I was calm, polite, and only wanted an explanation. When I called back, the man answered and, in a bizarre and aggressive tone, told me, "I am going now to drill off your lock," and then hung up on me too. I contacted StorQuest's corporate line and was met with an apology and an assurance that, if my lock was removed, a new lock would be placed to secure my unit. This was a lie. When I finally managed--with the help of my mother--to pay and move out, we discovered that no lock had been placed on the unit at all, leaving my belongings completely exposed and vulnerable to theft. And yes, some of my property was missing and damaged during the rushed and unnecessary chaos caused by their actions. I've never experienced such unprofessional, aggressive, and frankly unstable behavior from a business. Not only did they fail to follow their own policies, but they also put my personal belongings at risk, drilled and destroyed my personal lock, and treated me with blatant disrespect during a very sensitive time. Do NOT store your property here. This place does not operate with integrity, professionalism, or basic human decency. I strongly believe legal action may be appropriate, and at the very least, they owe me for the destroyed lock and missing property. Avoid StorQuest Santa Maria at all costs.

Fantastic covered RV storage--very clean, safe, and convenient with wash bay & dump. Paula the…read moremanager is outstanding and always helpful!

Unfortunately we have tried several self-storage places in Santa Maria, actually I think we've…read moretried 6 different ones! This is, by far, the best in town, particularly if you have an RV (though currently they may be sold-out on RV storage spaces). This storage facility has a sewer clean out/dump for your RV - the only storage place in Santa Maria with that! It is an extra that we would certainly miss if we ever moved. Free dump site and washing place for your RV. Never any trash or debris anywhere. Top notch management, Paula is the best! (Lots of exclamation points in this review) If you've tried the rest - get the best - go to American self storage.

Th is place is fantastic!! Super clean excellent employees , excellent customer service, and they…read morehave the sweetest dog ever!!! I highly recommend this storage place !!! We have 3 units here... very clean and well maintained !!

The new managers are as crooked as can be they stole my storage unit because I stupidly told the…read moremanager what I was putting in my storage unit. They claim because it's a digital entry facility your items are more protected. But what are you supposed to do when it's management you need protection from. It trued to pay for my unit they locked me out of the website to make the payment. After they took over I was unable to see who entered and exited my unit or the gate. Just all of a sudden I was unable to see any activity when it came to my unit. I bluffed them when they were auctioning my unit off because I knew they were crook's. The day of the auction I sent a receipt of payment that wasn't real in hope I could give myself more time to stop them from their illegal actions. I was on the phone with them miniturs before the auction was to take place they confirmed they got the receipt and told me my unit wasn't going to be auctioned off. I made them confirm this via Email they still auctioned my unit off as I knew they would. So when I called a few days later I got the response I knew I would get they auctioned off my unit. Then attacked me about the receipt. I then told them if they knew it was fraudulant when hadn't they contacted law enforcement about it. But we both already knew they had long before the auction taken my unit. I was unable to find my unit anywhere on any storage auction site. Knew exactly what happened like the thieves they are they stole my unit took what they wanted and auctioned off the rest. This is how they operate. Do not use this facility your unit will unlawfully be entered by these individuals and they have the power to manipulate their own security system so that you won't even know they entered your unit.

So far so good. Simple agreements - not a fraudulent contract in sight. Really fair prices and…read moreterms for things like lock cutting (buy a new lock from them.) A low initial late fee of $10 so you can get paid. Pleasant enough area. Cheap enough is good and pleasant is good and sane is good and nice is good. What's that? 5-Stars? Why not. Smooth concrete for roller skaters. There - 5. (Don't forget to check their site to get the 2nd month free coupon.)

I was looking for a storage unit and visited a couple of other places and decided to come back to…read moreCanyon Self Storage. Candy was very helpful and answered all of my questions. I would recommend this business.

I've had units at 4th Street Mini Storage and King's Mini Storage for nearly a year. It has been a…read morepleasure to work with this business, especially the manager, Jeff. They are responsive, easy going and fair on price. I definitely recommend using one of their locations to store your extra stuff.

So far we've had a good experience here. The price is one of the best in town, management is…read morefriendly and hours are great. There is also no start up fees (deposit) like most places charge.

Storage places can usually be a hassle, but definitely not this one! I had to run in the other…read morenight and grab something very unexpected, the employees over there so understanding and SO helpful!!! I believe the employees name is Cheyenne, and even though I was having a rough day, she made me laugh and just brightened up my WHOLE DAY. We need more people like her around in the world !!! (I got my unit back in November and it was something way way way in the back.) Afterwords I stopped in to say thank you and again this gal, with the best personality, sent me on my way smiling and happy as could be. SUPER AWESOME OF HER!! !!! They keep everything very clean and the employees are so nice, she is always helpful, very polite, & makes you feel like a friend. Highly highly highly recommended, y'all rock!!!

Joe was polite and informative. Whole process took maybe 15 minutes. The facility looks new and…read morecompared to other storage services seemed a better value. Security cameras abound everywhere.

I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

Super pleased with everything this storage place offers. I was misplaced and needed help with…read moremoving my belongings as well as a storage unit. Without any hesitation I was offered a moving truck and a storage unit. The facility is well maintained and clean. Everyone that is employed there has always been super helpful and friendly. Secured access and love the key entry to my storage unit. I highly recommend... giving this storage facility 5 Stars. Excellent in every way. Thank you Rock safe storage

I needed to move some stuff into storage. I found Rock Safe website easy to use and was able to…read morebook a unit online. I found the manager very kind and helpful. The move in deal was very much appreciated. I liked that Rock Safe has lights and power available on each row if needed. I also like the style of lock used at this facility. My only complaint is the client restroom at exterior of the main office was locked early, before the gate closing time. As an older female, that made it very inconvenient to have to leave the property, drive home then come back. Please post hours that restroom is open so I can better plan my visit periods. It should be open till 8 pm ( closing time). Thus a score of only 4 stars.