Everyone is friendly. I've never had to wait in a line. Sometimes they have art stuff from local…read moregrade schools. Their coffee is usually better than Mugs, but worse than Fat Bruces.

From the owner: From choosing the perfect checking account to helping you grow your business, we're here for you -…read moreevery step of the way. With over 129 years of community banking experience, we know a thing or two about supporting our customers. And even when our doors are closed, you can still manage your accounts, transfer funds, or pay a friend--all from our convenient Ascend mobile app. Member FDIC

Do not do business with Chase or Chase Wealth Management or JP Morgan. They are grossly…read moreincompetent and deceptive. I can give a long disgusting story full of nonsense and BS and I would be happy to do that. At this point if it's not resolved Monday I'm going to make it very uncomfortable for them . You have been warned.

Excellent service!! Setting up my account went very smoothly. I look forward to continuing to visit…read morethis branch!

I worked with "Mac" Mc Cann during a very difficult time in my life...and he was absolutely…read morewonderful. He made the process of closing my mother's accounts after her passing very smooth. He was very knowledgeable, very down to earth about hings I did not know and pleasant. He worked with my sister's banking needs the very same way. Community First should be very proud to have "Mac" on their team. He was wonderful. Thank you for making the process so much easier!

I moved many accounts here because I believed they cared about their members and I would have a…read morebetter experience than a bank. Unfortunately, that hasn't been the case. They've had two instances when they had an opportunity to resolve issues for me and didn't. Also, the terms on my MC are really aggressive, much more than the other credit union I'm a member of and I don't see how that helps their customers. Plus, getting past the security screening is sometimes really infuriating, they ask you questions you have no way of knowing even though you're the account holder, and then treat you like a criminal because you can't remember which brand you went to last time. On another day I might have given CFCU a 2, but they just really ticked me off by giving me misinformation on the phone about claiming a payment that was only 11 days late. They made me think it was going to harm my credit, but it is not. I thought all credit unions cared about their members. This one? Unfortunately, not so much!!

This credit union is open to any one that wants to bank here. The bankers are always accessible and…read morehelpful. Any fees here are much much better than at a for-profit bank which makes sense because obviously a for-profit bank is out for profit, right.

First time here and the service was horrible. They open at 830 on thru and our cab drops us off…read more5min early. Mind you its snowing WITH HIGH WINDS and these ppl don't seem to give 2 fucks. They look at us and just look away! Making eye contact with me seeing me and my aunt are freezing and they don't care at all. I understand you have to open but when it hits 830 and NONE of your employees get up to open the door knowing ppl are waiting in the storm just tells you everything. I had to ring the door bell 3:times b4 someone came

I have banked at Community First Credit Union since 2002 and will never bank anywhere else as long…read moreas I live in NE Wisconsin. I've had numerous accounts with them - personal checking/savings, business checking/savings, child checking/savings, Christmas club, auto loan, credit card, etc - and the one thing I can count on is that I will get exactly what I need for my banking needs with the ultimate customer service to go along with it. You wouldn't think you could feel personally connected to a bank, but I do. They have worked with me through many life changes and their approach is definitely more personal than the national bank chains. (See my review on Wells Fargo)

I have been a loyal customer of CFCU for over 25 years, but am leaving them because the last 5…read moreyears their service has become simply awful. It seems ever since they built their new headquarters on Cty. CB outside of Appleton, they have not pursued customer excellence. Case in point: my husband and I had acquired and paid off two mortgages, two personal loans, and a car loan with them over the first 20 years, and then when asking for a new credit card they would not issue one until we had a secured card with them for over a year. Fine, we did that, but since we got the CC, the VISA department has messed up on where to send our statements twice, did not credit the amount transferred to the balance, and now TWICE they have added payment credits from prior months back onto the balance. This is ridiculous! And when I call the service line, I keep getting dropped. Three times I requested a call back, and each time they call, the call drops as soon as I pick up! Speaking with a rep today and got dropped again. Unbelievable.