7/2025 Always a great visit to Barnes & Noble! The store is well-organized, peaceful, and filled…read morewith so many great finds at a great value. Alexis at the register was especially kind and helpful, she made checkout quick and pleasant. Excellent customer service and a relaxing place to browse and shop!

This location didn't have the types of books I liked in stock, but the customer service was…read moreawesome. I was looking for another type of boo but didn't know where to look. I was introduced to a few new reads and excited about my purchases. I'd recommend this location.

Cute little book shop near my favorite pie store! Love the modern vibe and friendly workers!read more

I love an indie with a strong personality! It is not my particular vibe, but if you ever need a…read morenovel in translation, especially by a woman, this is the indie for you. They also have a monthly book club and other unique events like "art crawl." The book seller was very friendly and I loved the chill vibe in the store. I had a really nice visit!

There's a lot of great comic shops in DFW, but this is where I get my subscription and come in week…read moreafter wek. This location has a great comics and games selection, The staff is friendly. And I've completed more than a few of my collections here and always gotten a good price for what I needed.

Service was pretty good. The two women that were working with extremely nice and friendly. A down…read moreto earth and chill vibe. Selection was pretty amazing. Would have to say it was in my top 10 places for comics. Most stores are very small, limited selection. This was not the case here. Value: cover price items for the books for the most part. The condition of the comics was 50/50. A few books I wanted had some heavy edging to them. The spines were not in the best shape but that was just the ones I picked up and looked at. I made an exception for the ones I bought because I try to never go into a store and not buy at least one thing. Always trying to keep the indie comic places around with one book at a time. This section explains why the store got 4 and not 5 from me. Is it worth chancing out? Absolutely! Oh... do not use the address in Yelp. It's wrong. Use Google or Waze.

The customer service phone number does not work! Under manage your account you cannot STOP your…read moresubscription. What digital business does not have away to communicate ?? What is going on?? Finally found a number and Joy says she can't immediately cancel it, then says if she does I'll lose the month I've already paid, then changed it to she'll cancel it at the end of this subscription. Took me 5 minutes to convince her I don't want to renew my subscription after the apparent playbook was exhausted and me as well.

missed paper again. called in at 7:30 and no way to talk to a real person. recording tells me…read morethey cannot get a paper to me today. this happens a lot. dont subscribe to this paper. the service is bad and tgey obviously font care enough about their subscribers to fix it!

I only came here to buy, so I cannot comment on selling here, which seems to be the topic of most…read moreof the negative reviews. But if you are looking to browse books (or DVDs or music), this was a good experience. The staff were friendly and willing to give recommendations. I have been to most of the HPB in DFW, and I visit four locations on a regular basis. HPB Ridgmar's selection is on the bigger side, enough that the categories get as specific as "quilting" and "Texas football." (In other words, there are a zillion books here). Honestly, it's a bookworm's delight. I found several books and DVDs from my to-read/to-watch lists. The prices were on par with or beat the same items from other HPB locations. This HPB location also ranks toward the top in cleanliness and organization (books kept in alphabetical order and easy to find despite constant client browsing). The children's area is clean and inviting, with stuffed toys to entice kids in. The store also has a few tables and chairs, which I appreciate more the older I get.

This took place on Thursday, May 14th, 2026 around 7:45 PM…read more I have been a customer of this store for more than ten years. During that time, I have consistently chosen to support this location and have recommended it to others. My most recent visit, however, raised concerns significant enough that I no longer feel comfortable returning. I am low‑income and shop exclusively in the clearance section. On this visit, every item I selected was clearly marked clearance. At checkout, the cashier (name on tag: Ivane) isolated one book and stated, "You have the wrong sticker on that." The statement was delivered in a manner that was abrupt and accusatory. Given that all of my other items were clearance, the implication that I would intentionally misrepresent the price of a single book was both illogical and inappropriate. When I asked for the correct price, the item increased to $39.98. I declined the purchase. As I exited, another employee offered a "bye" that was noticeably forced and insincere. The overall atmosphere -- from the register to the door -- conveyed discomfort rather than customer service. I was wearing a visible Star of David. As a Jewish customer, the tone and conduct of the interaction left me feeling singled out and unwelcome. I cannot speak to anyone's intentions, but the experience did not align with the standards of fairness or respect this store publicly promotes. After more than a decade of loyalty, this experience was not only disappointing but concerning. I will not be returning. Given the seriousness of this incident, I am currently evaluating my options for addressing it further. I would prefer to resolve this directly with management before taking additional steps. I am open to being contacted so this matter can be appropriately addressed.