OMG SO BAD! homeless people living in the units, garbage everywhere it is just plain disgusting in…read morethere! raise prices every 6 months, no customer service and if you do get any it's most likely from one of the homeless people living in there! scary and VERY VERY UNSAFE!! DO NOT RENT FROM THIS PLACE THEY DONT CARE ABOUT YOUR THINGS, that is obvious when you look at the place!! 0 stars

I closed the units out 2 weeks ago. And they told me " well one unit has already been rented out"…read morenow, I'm getting a bill for the other one for march!

Good place to get a good nights rest. Nice secure little rooms for all your junk and such! plus…read morefree night and stay for those sleepy and wanting to have a nice place to call home. Store all your junk, plus have a place to live! No showers, but one could do worse in the winter. Climate controlled too! How can one go wrong! Good place to get a good nights sleep for sure.

Love this facility and the amazing customer service! The best security I've seen at any…read moreself-storage - lot is gated, code required; pin for door entry, and max security locks at unit. Also appreciate how clean it is kept, and the carts and dollies available for use. It's the whole package, which means I have total peace of mind. And that's saying a lot!

Absolutely horrendous office staff. Twice the woman in the office has phoned my mother accusing my…read morefather of throwing away mattresses in the dumpster. When my mother tries to reason with the woman that they have never had mattresses there, the description of the vehicles didn't match anything they owned, and that my father was at work, the woman simply got louder and more obnoxious. A short time later she called back with a begruding apology stating "I just walked out and counted the doors and it wasn't your husband." She was rude, obnixous, unprofessional, and arrogant. This woman should not have a job and at the least shouldn't be allowed to use the telephones.

From the owner: Lima-Cook Self Storage is the one of the 7 Fort Wayne Storage locations, located on Cook Road 1/4…read morewest of Lima Road. We offer both conventional Drive-Up units and also Climate Control units. We give 24 Hour Access, and we have a 24 Hour Rental Center to rent a unit any time night or day. We offer a variety of sizes to fit all of your self storage needs.

The managment and facilities are top notch compared to other storage unit companies. Easy to set…read moreup, easy to access and easy to move out. Clean and professional every visit and interaction.

As this business has grown quality and customer service have shrunk. If you're looking, I would…read morewait for the new storage center and try them.

As a college student far away from home I needed a storage locker over the summer. After looking at…read moreso many of the "big chain" options I wasn't getting the quality service I needed. The owners of Superior Self Storage were SO kind and eager to answer my questions and help me in so many ways. The facility was nice, they were actively updating it when I moved in. Matt, one of the owners, was always available when I needed to ask a question. he also went out of his way to make sure I felt safe on the property. Genuinely their prices were the best I found in all of Fort Wayne, I have been thrilled with the service I received. If I ever need a storage unit in Fort Wayne again, I know exactly where my first call will be to. Thank y'all so much!!!

From the owner: Get fair and honest pricing on storage units in Fort Wayne, IN. We offer unit sizes ranging from…read more5x7 to 10x20, as well as outdoor parking. Rent a unit from our website today to get 24/7 access to your belongings.

Do not rent from this business. They will raise your rent multiple times a year. Personal…read moreexperience.

Colin was super helpful and great to work with when I forgot my door code, very friendly and even…read morecalled me a couple minutes after I left the office to make sure I got in alright, thanks!

Not that having to store things is a pleasure, but working with Southwest Self-Storage made it not…read moreso painful. The facility is nice and new, and I was the first to use my climate controlled unit. The manager at the location was very helpful in explaining the doors, locks, payments, etc. My complaint there is that they didn't tell me in advance that they have a truck available for your use on the day your storage starts. That would have been so helpful! The units are clean and the building overall is well kept. They have a variety of sizes and if you call at the right time, you may be able to get a special price (as I did). One thing you should double check when you sign up is the term - I believe they advertise as 30 days, but if you are renting in February (like me), you may not get all 30 days that you pay for. Just make sure to discuss this up front with them. I definitely recommend this location if you ever have storage needs in Southwest Allen.

From the owner: Southwest Self Storage is located in Southwest Fort Wayne and has been voted Best Storage Facility…read morein Fort Wayne. This state-of-the-art facility is unlike any self storage facility you have seen in this area. We offer both conventional Drive-Up units and also Climate Control units. We offer a variety of sizes to fit all of your self storage needs. At Southwest Self Storage, our mission is to offer a convenient, clean and safe environment for our customers. We want all of our customers to be 100% satisfied during their storage experience, and we strive to make that a reality. We understand that peace of mind is very important when storing your personal items, so we have installed numerous security features to make Southwest Self Storage one of the safest places in town.

I just had work on a mantle clock done. Fair price and great knowledge of what Fonts to use. I was…read morepleased by his recommendation on positioning/placement and size. I have had several items engraved in the past and always been satisfied with the work and the price. John

Love this storage company! The owner is fantastic, so friendly and helpful. The storage units and…read morealways clean and well maintained. My wife and I have used this facility twice now and love it each time. Very secure, easy to get to, and nicely prices. Especially since we alway get climate controlled. If we ever hear anyone ever needs a storage unit Fort Security is who we always recommend.

I was a customer of this facility for 7.5 years... until today…read more The facility is actually very clean and secure. However, the new manager is very unprofessional and rude. The long and short of it is that the new owners changed their storage rules. And without informing me, they unplugged some low amp trickle chargers that I had connected to my classic motorcycle collection, ruining two batteries and making it nearly impossible for me to move the 5 motorcycles that I had stored. They never informed me when the disconnected the power. Just let the batteries die with no notice. So after speaking to the new manager, I decided to move from the facility. He would not let me charge the batteries or use any power to re-inflate the low tires so I could move. Then today as I was moving out, he decided to come to the unit and confront me instead of just letting me move the last 2 bikes out. When I told him to leave me alone and let me continue to move out, he actually called the police and told them I threatened him! anyway, the police were fine with me and I got my bikes out of there to a much better facility. It's too bad that they are so bad with their customer service. And that manager needs to find a job where he doesn't have to deal with people!

Really really helpful staff…read more Made a world of difference during a tough time moving for difficult reasons. Thanks.