The managment and facilities are top notch compared to other storage unit companies. Easy to set…read moreup, easy to access and easy to move out. Clean and professional every visit and interaction.

As this business has grown quality and customer service have shrunk. If you're looking, I would…read morewait for the new storage center and try them.

As a college student far away from home I needed a storage locker over the summer. After looking at…read moreso many of the "big chain" options I wasn't getting the quality service I needed. The owners of Superior Self Storage were SO kind and eager to answer my questions and help me in so many ways. The facility was nice, they were actively updating it when I moved in. Matt, one of the owners, was always available when I needed to ask a question. he also went out of his way to make sure I felt safe on the property. Genuinely their prices were the best I found in all of Fort Wayne, I have been thrilled with the service I received. If I ever need a storage unit in Fort Wayne again, I know exactly where my first call will be to. Thank y'all so much!!!

From the owner: Get fair and honest pricing on storage units in Fort Wayne, IN. We offer unit sizes ranging from…read more5x7 to 10x20, as well as outdoor parking. Rent a unit from our website today to get 24/7 access to your belongings.

Not that having to store things is a pleasure, but working with Southwest Self-Storage made it not…read moreso painful. The facility is nice and new, and I was the first to use my climate controlled unit. The manager at the location was very helpful in explaining the doors, locks, payments, etc. My complaint there is that they didn't tell me in advance that they have a truck available for your use on the day your storage starts. That would have been so helpful! The units are clean and the building overall is well kept. They have a variety of sizes and if you call at the right time, you may be able to get a special price (as I did). One thing you should double check when you sign up is the term - I believe they advertise as 30 days, but if you are renting in February (like me), you may not get all 30 days that you pay for. Just make sure to discuss this up front with them. I definitely recommend this location if you ever have storage needs in Southwest Allen.

From the owner: Southwest Self Storage is located in Southwest Fort Wayne and has been voted Best Storage Facility…read morein Fort Wayne. This state-of-the-art facility is unlike any self storage facility you have seen in this area. We offer both conventional Drive-Up units and also Climate Control units. We offer a variety of sizes to fit all of your self storage needs. At Southwest Self Storage, our mission is to offer a convenient, clean and safe environment for our customers. We want all of our customers to be 100% satisfied during their storage experience, and we strive to make that a reality. We understand that peace of mind is very important when storing your personal items, so we have installed numerous security features to make Southwest Self Storage one of the safest places in town.

Took it down a star cause the storage company raised my storage rent without any notice then auto…read morededucted the new amount with no call or notice. Was a bit sketchy. Also when I asked to move into a new smaller storage unit they wouldn't let me prorate the amount I had just paid for the larger unit. Overall good but those two thing were somewhat annoying.

Great service !!! Very conveniant open 24/7 . The locks are perfect because they cannot be cut by…read moreanother renter!! And you don't have to purchase your own lock

Absolutely horrendous office staff. Twice the woman in the office has phoned my mother accusing my…read morefather of throwing away mattresses in the dumpster. When my mother tries to reason with the woman that they have never had mattresses there, the description of the vehicles didn't match anything they owned, and that my father was at work, the woman simply got louder and more obnoxious. A short time later she called back with a begruding apology stating "I just walked out and counted the doors and it wasn't your husband." She was rude, obnixous, unprofessional, and arrogant. This woman should not have a job and at the least shouldn't be allowed to use the telephones.

From the owner: Lima-Cook Self Storage is the one of the 7 Fort Wayne Storage locations, located on Cook Road 1/4…read morewest of Lima Road. We offer both conventional Drive-Up units and also Climate Control units. We give 24 Hour Access, and we have a 24 Hour Rental Center to rent a unit any time night or day. We offer a variety of sizes to fit all of your self storage needs.