Very disappointed. It was clean (I'll give them that) but therapy was less frequent than promised…read moreand they frequently had both PT AND OT together doing 1 session rather than 2 separate sessions. Although they billed for 2 sessions. There were no clocks or calendars provided in rooms so it is very easy for patients to get confused. They only provided 1 dose of medication at discharge so we had to go through a lot of stress to get the dose for the next morning. The only medication my sister was taking was for seizures (very important) so we had to spend hours trying to get more meds (on a Friday night). To add insult to injury , my sister was discharged on Oct 3rd. We only received a phone call from Home Health on October 25th. Home health stated they received referral October 23rd. That's unacceptable!

my boyfriend has been to this facility twice now and they have helped him tremendously recover from…read morehis injuries and get back to health. The facility is clean. Everybody is friendly and kind. We recommend this rehab facility to anyone. Thank you to all the staff.

I feel terrible for the staff here. There are almost 200 residents and one nurse! I couldn't get…read morehelp for my family member and I understand why. How can a nurse help 200 patients at the same time? Seriously. They advertise having a 24/7 nurse available on their website. What they don't tell you is it's one nurse for 200 patients!!! I am considering pulling my family member out of the facility.

I am a professional care giver who has a client who is a resident in the memory care unit, he is…read morefairly new here and still adjusting to his new environment. Today, I shared with Alice, an employee here that my client used to scuba dive and she and another young lady Daphne surprised my client with and sensory station to simulate being under water. It moved my client to tears with joy and yes, moved me to tears as well. Talk about above and beyond! Kudos 5 stars to you both!

Paul's a real healer. I had significant issues with my sleep. Long nights of not sleeping followed…read moreby feeling like a zombie the next day. I saw Paul and have had amazing sleep since. Even my Oura ring agrees, showing me a 92 sleep score which I haven't had in who knows how long. When researching hypnosis, I looked for someone with lots of experience who would treat me like a full person, not a cog in a wellness machine. With Paul I got both. Super happy with my experience and results. I highly recommend Paul.

'm amazed by how much better I feel in my skin after seeing Paul. I listen to the recording of my…read moresession most nights to go to sleep. Nothing has changed at work, except my response to it and it's great. My wife has commented that I'm more myself and in a good mood more often than not- which is a great reversal. I feel so much lighter than before. Way better than any anti anxiety med. I highly recommend this.

I was transferred to Lawton Skilled Nursing and Rehabilitation Center from UCSF, and I was highly…read moreimpressed by precise coordination among the Center's staff, by professionalism of nurses and CNAs. Their care for very old and very sick people, some left unresponsive after strokes was full of humanity. I spent at the Lawton Center 2 weeks and all my requests were met with such willingness and smile that I wanted to ask for something else just to see this expression of kindness and benevolence. I would easier trust my own mother to them than to myself, because they were really SKILLED. I asked my friend working in the medical field how such good work of personnel could be achieved? She answered that it could be only the result of responsible supervision of the attentive bosses. I met Lawton Center's Administrator Dan Daly and Director of Nursing Natasha Daragan, who WERE responsible for their crew's coordination and hard work. They themselves are watching everything like hawks and it shows. I appreciated the work of physical therapists who helped patients as a team and individually. The case worker Rudy also was very helpful in complicated and nerve-wrecking dealings with insurance. Absolutely fantastic was CNA Sheryl, who was not only superbly professional, but personally very kind. The society which cares so much for sick and elderly is a pinnacle of civilization. Thanks God that America still has this island of humanity The only bad side is that food is too good for the people who want to lose weight. Tatiana Menaker

I rarely leave negative reviews, but this one matters…read more I was referred to Lawton Nursing & Rehab after a major surgery and confirmed with both Cigna and UCSF that they were in-network. Lawton's staff flat-out refused to even check or speak to the insurer - instead, they rudely denied care and hung up on attempts to clarify coverage. When you're recovering from a serious procedure, this kind of treatment is not only disheartening - it's dangerous. Patients deserve empathy and basic professionalism. Lawton failed on both counts.

In 2014 to 2015 I spent 3 plus months at this wonderful hospital recovering from a broken back,…read morebroken ankles etc. The staff cared. The doctors gave all the attention I needed. The nurses and nurse aids helped me with everything. I couldn't go to the bathroom since both ankles had been broken. They took care of me. They have a wonderful pool that I used for physical therapy and occupational therapy. The farm has goats and I was able to visit it on a wheel chair and later on a walker to get around. The staff was from all over the world Indians, Americans, Chinese. It was as diverse of staff as the wonderful city of San Francisco. A true reflection of our great city diversity. I am forever grateful to each of them and this amazing institution.

Laguna Honda Hospital and Rehabilitation administration accepted my mother into the facility and…read morethen said a few weeks later, she didn't require the level of care they offer... and perhaps a different type setting could be arranged. It turned into a nightmare of months trying to figure out what they were going to do. So many things were made difficult through this administration including now being able to visit my mother. The Sheriffs Department almost always helps to make that as difficult a process as possible. They can't find you in the system, have you been here before, we've had IT issues, missing information.. ... we need to process you again, take your picture again.... Your picture doesn't match. They have "suggested" visiting hours for the hospital and wouldn't let me visit my mother and take her needed items on 04/05/25 at approximately 8:00 am., I had other things to do that day as well and my mother had swollen legs and feet, I bought her shoes to accommodate this issue because a couple days earlier a blood clot was found in her left leg after her Dr's appointment at SFGH..... I NEED THE SAN FRANCISCO SHERIFF'S DEPT, AND LAGUNA HONDA HOSPITAL TO GET IT TOGETHER.... STOP CAUSING ME UNNECESSARY GRIEF AND MAKING IT DIFFICULT FOR ME TO SEE MY MOTHER, IT'S NOT A JAIL THERE ARE NO PRISONERS AT LAGUNA HONDA HOSPITAL... It may be difficult for you to ADAPT...

I have been living at the Cayuga house for a month and this is my first sober living experience…read morebeyond rehab. The house is beautiful, clean, has new appliances , comfortable common areas, and a tranquil backyard. Management are very supportive for our sobriety, well being, and safety. This was 100% the best decision I have made on my journey of sobriety. Housemates are supportive and awesome which is a bonus!

From the owner: Right along Ocean Avenue, just south of Mission Terrace, a bit west of Excelsior, and a short walk…read morefrom the 280 freeway and City College, is our flagship sober living house, the Cayuga Ave recovery home. While our entire network of sober living residences is considered upscale and a bit more elegant than most of what the San Francisco Bay Area has to offer, our Cayuga Ave location is currently our finest in terms of style, accommodations, amenities and location. Unlike some of our other recovery homes, Cayuga Ave is a coed residence for men and women ages 18 and older. We welcome male & female clients who are transitioning out of a treatment program, as well as those who are just now beginning their journey into sobriety from drug or alcohol addictions.

Going on my third set of PT sessions (of 6). Xio, Raul & Rico have been absolutely wonderful so…read morefar. Their knowledge and assessments are spot on. I've been able to learn about myself with them so I can work on healing and head in a positive direction. I was honestly feeling really hopeless before Xio and now I can see what a great therapist can do for you. The journey is long and it takes a lot of effort from all aspects of your life, your mind and your body. Everything is truly connected and all impacts your movement and how you heal. Take nothing for granted & really appreciate the efforts from Mission District Therapy.

Raul is a master physical therapist. I came to him 12 years after a long period of overwork left me…read moretotally disabled and unable to find someone who could help me. Raul understood right away and devised an approach. Progress has been slow and steady. Under Raul's guidance and with the work of his awesome team, now 2+ years after beginning treatment, I have improved WELL beyond expectations. I continue to be beyond impressed with the depth and breadth of Raul's knowledge and expertise, and the commitment and quality of the work of William and Rico. Vilna at the front desk is always warm and helpful. I cannot recommend Raul and Mission District Therapy highly enough.

I would like to recognize and commend Briana Stanford, the social worker at San Francisco Post…read moreAcute, for her outstanding dedication and commitment to patient care. Briana works tirelessly to ensure that her patients are well supported both pre- and post-discharge, consistently going above and beyond to advocate for their needs. She demonstrates exceptional empathy and compassion, not only toward her patients but also toward their families. Briana takes the time to communicate clearly, listen attentively, and provide reassurance, helping families feel confident that their loved ones will receive the appropriate care and services during their stay and after discharge from San Francisco Post Acute. In addition, Briana is highly organized and proactive when it comes to coordinating endorsements and referrals, ensuring patients are connected with the proper services needed to maintain continuity of care once they leave the facility. Her attention to detail and genuine passion for quality care make her an invaluable asset to both her patients and the San Francisco Post Acute team. Briana's dedication truly reflects the highest standards of patient advocacy and quality care.

The Activity Director at San Francisco Post-Acute deserves recognition for designing an innovative…read moretherapeutic program tailored to a patient's complex needs, including a stroke, Alzheimer's, traumatic injury, Hospice care and Post-Acute cases both short and long-term care with physical disabilities and limitations. Director Lee Guarina's leadership ensured the program's success, as patients were encouraged to participate in daily activities through the incorporation of seasonal themes. The activities were engaging and beneficial, providing a positive experience for patients, families, and staff. We at Unitek College South San Francisco campus appreciate the team's dedication to delivering outstanding care and recommend San Francisco Post-Acute as a premier destination for therapeutic services. God Bless and Mabuhay!!! Ms. Rose Reyes VN Clinical Instructor UNITEK COLLEGE South San Francisco

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!

Visited NEMS dental and had the pleasure of meeting Tammy, who brings a unique energy to the dental…read morehygiene experience. She's incredibly efficient--if you're short on time, her lightning-fast cleanings are perfect! Flossing was done with such gusto that I couldn't help but admire her commitment to ensuring my teeth were thoroughly addressed. Her approach may not be for everyone, but for those who enjoy a more intense and memorable dental experience, Tammy might just be the hygienist for you!

Karen Huang, my Nurse Practitioner and primary care physician, is awesome. She listens to me and…read morehonestly cares.