Cannot say enough good things about this company! The owner Bo was awesome and answered all of our…read morequestions and was beyond patient when we wanted anything explained in more detail. This was a major investment but worth every penny. Our dogs aren't rolling and running in dirt and grass and bringing on the dirt, grass and pollens with them. This has made a huge difference with my allergies. Also helps to keep the house cleaner and our pool since our dogs tend to sit on the top step to cool off after they are done running and playing. Super easy to care for it too. The guys that came to install were friendly and did an amazing job. They cleaned up everyday before they left. I have included before and after pics. We did a lot of research on artificial turf, the installation process, pros and cons, pets, and having issues with smell. After all the research on artificial turf, I research companies and followed a few companies that seemed like they offered what we were looking for and looked at pics and read all the reviews on the companies. North Texas Luxury Lawns was hands down the right choice. Out of the companies we requested quotes from we had 2 companies that never responded, one that came out and said they would send a quote and never did (even after i requested one several times) and a couple that came out and sent quotes but told use they had to cap off our sprinkler system or used dirt under the turf (cheapest way to install and odors will build up). Need to have the sprinklers....hello we live in Texas and go months without rain and the foundation to our home has to be watered. Through this process Bo confirmed everything that we found in our research and used the processes and materials we were looking for. This is a large investment and we wanted to make sure it would be done correctly. No understood that and boy! Let me tell you...they did an AMAZING job! There are a lot of fly by night companies or companies that will steal your money and leave you high and dry.....this is not one of them. If you are seriously considering artificial turf, I would strongly encourage you to have them come out and give you a quote. I highly recommend this company. Look at the before and after pics and you will see why.

****Update****a few years later after the install, unbeknownst to us this company laid turf over my…read moresprinkler valve. The valve went bad and had to get it replaced. The sprinkler repair company charged me an extra 100 to locate it. I am not asking for my additional cost, I am only asking Bo to come out and repair 3x3 turf area that had to be pulled to make the valve repair. Bo said I would have to pay $500 for turf maintenance for them to repair it. BEWARE....UNBELIEVEABLE!

I'd recommend going elsewhere for your artificial turf. The process was a nightmare and the…read morecommunication after the contract was signed was terrible. When the crew installed the turf, they broke lines in the sprinkler system while breaking up the rocks in my existing lawn. This caused flooding of the newly installed base, which had to be redone. They had to come out a few times to correct the installed turf. To this day I have gaps in the different pieces of turf they installed. During the process, I had total strangers arriving at my house to ask me "where do I get the rocks". When I asked them what they meant, these strangers told me that an ad was placed on Facebook for free rocks. So, the company thought it was appropriate to sell the scraps from my job on Facebook, giving out my home address. When I called the company, they told me that they would stop. The next day, strangers would continue to show up at my house for "free rocks." Communication was awful. During the sales process...quick call backs and replies to emails. As soon as problems began on the job, I had to call the office several times. I spoke directly to their team members, who several times told me they'd call me right back with answers. Each time I called them, I received no call back. I had to call them back each time to remind them that they had committed to call me back. They also stopped responding to Yelp messages. I recommend you avoid using Ideal Turf at all costs.

Had an easy and beautiful experience with ideal turf to put in a 200 sq ft. turf area in my yard…read more From the first consultation to the install, the timing was about 10 days, so I loved that the process was quick. Our consultation with Cameron was easy and informative! The install then took a full day. The only thing I wish we could have understood more of during the consultation was that we were going to need to purchase irrigation equipment prior to the turf install, so that was an unexpected expense that day. Otherwise, we received three quotes total to do our work and Ideal Turf offered almost an equivalent quote to the cheapest one we received, yet then seemed the most professional which is why we went with them. Very happy with the results!

Erick Santiago connected to us for delivery of some gravel to a few of these turf install projects…read morein Fort Worth and quickly paid his smaller invoices. On the last one, he owed us $1400 and stopped answering the phone. I see his name and this logo all over Facebook with different company names. He may do good work on the install but he doesn't pay his subs. We made the mistake of trusting him and it cost us, I'd suggest you don't work for him or hire him to do work for you

Erick and his team did an excellent job for us! Our backyard is shady with two large trees…read morecovering most of it. We also have 2 large dogs. Trying to keep our St. Augustine lawn in good shape was a losing battle and our lawn eventually became a mud pit even after several sod replacements, patches, fertilizer, you name it. We decided on the synthetic lawn because what we've done in the past was not working. We did not regret it. Friendly and fast service! Erick and his team kept a clean job site and always kept us informed of their progress. I would recommend them in a heartbeat!

Treven was an excellent sales guy and the crew did a great installation job!…read more I had several choices and went with a smaller family owned company!

I contracted Synlawn Dallas-Fort Worth To install almost…read more2000 square feet of synaugusten 347. I chose Synlawn because they are the manufacturer and they have a great warranty. Less than two years after installation, lines begin to form in the turf. I called synlawn and told him about the problem and they promptly set someone to inspect and photograph. In a short time they informed me that they were going to install a whole new turf. Well they did and the turf looks new again. I am glad I chose Synlawn to install their turf. I believe you can't go wrong with a company that stands by their product.

After unsuccessful attempts with hearty sod, and being rebuffed by other companies because of small…read morespace, I found SYNLawn through Lowe's. No pressure at all: Benjamin was diligent about answering questions and follow through; Ivonne managed the details very well and sent a thank you card (nice touch). Beautiful install by Team Henry turned my yard into the favorite place that doggo and I wanted it to be -- it's so nice not to have a weedy mud pit after rain. SYNTipede is cool, cushiony comfortable for paws and bare feet!

UltraTurf ended up being one of the best landscape type companies that we have ever worked with…read more The free estimate was easy and very professional with tons of experienced information. The products seemed better than other competitors that we talked to with the price being right on point. The crew for our job was outstanding. The flexible, detail, process and even the clean up were outstanding. We've never had a project done of this magnitude that we didn't still have to go out with our own blower to clean up a few things. There was nothing left anywhere. We are thrilled with our new turf and many thanks to Walt and Marcos.

****Update****a few years later after the install, unbeknownst to us this company laid turf over my…read moresprinkler valve. The valve went bad and had to get it replaced. The sprinkler repair company charged me an extra 100 to locate it. I am not asking for my additional cost, I am only asking Bo to come out and repair 3x3 turf area that had to be pulled to make the valve repair. Bo said I would have to pay $500 for turf maintenance for them to repair it. BEWARE....UNBELIEVEABLE!

Great experience with this company and their level of service. Great as always and never a…read morecomplaint. Very professional, courteous and wonderful each time I have called. I got my front and my back done and they transformed my yard into the current envy of the neighborhood. Random kid come by and play in it because of the softness and of my dog love love it! Great A1 experience and service and I highly recommend them.

In less than a year, the turf installed by Texas Turf Professionals has developed noticeable lumps,…read moreand the French drains have completely failed--even though my gutters have leaf filters protection. When I called for service, I was met with an automated message stating that they were "closed for the winter." I obtained five bids for this project, but their salesman convinced me they were a cut above the rest. Unfortunately, that hasn't been the case. Although the installation came with a two-year warranty, my emails and phone calls have gone unanswered. The project covered about 900 sq. ft. and cost nearly $9,000. Please be cautious--while they may answer the phone for new business, they do not seem to stand behind their work. Based on my experience, I cannot consider them a reputable company.

Normally a skeptic, I was completely at ease after spending time with Josh and Daniel on the…read moreinitial estimate for our artificial turf project. Impressed with their knowledge, professionalism and reasonable pricing, I signed them up without further shopping around, and they didn't disappoint. Completely happy with the result, the cleanup, and service after the sale. I'm not used to dealing with contractors that actually call back and show up on time. Would not hesitate to use them again.