Don't go to Hailey for lash extensions! She is not trained well and is only using you to practice. At this point, her professional skills are non-existent. I'm questioning if she even has a valid license, or she is only taking advantage of the handy opportunity to hang out in her aunt's business.
Hailey doesn't understand how the lash extension process is done. She does not know what she is doing. She glued together my right eyelids, so I could not open my eye after the process. Then, she took about 15 minutes to unstick the lashes. She used scissors or razors to cut some of my own lashes off.
During the process, she used an excessive amount of glue, which hardened on my lashes into sharp-edged crystals. She didn't know where to put the glue, so the lashes she attached rotated out of place, turned downward, and obscured my vision. When wearing lash extensions, you should not see the lashes hovering in front of your eyes, nor should the lashes irritate your eyes in any way. My eyes were red within the first hour of leaving her practice. Soon after, I had bloodshot eyes. The lashes could not be combed into a desirable order due to the ton of glue on them.
Since this was the first (and definitely the last) time I saw Hailey, I brought a sample-look lashes that I have been wearung during the pandemic, so as to guide her with my preferred shape and lengths of lashes. She seemed appreciative of the sample at the beginning, but then, she completely ignored what I wanted. When I called her out on that, she looked at the sample and said "Oh yeah." She told me to let her make an immediate correction, so I accepted the offer. When she was done, the whole thing looked even more awful. Big gaps between lashes. Abrupt and non-gradual changes in length.
In spite of the visual disarray of my lashes, however, my complaint against the result is not due to aesthetic reasons. If Hailey would know how to do this job well, I could work with her over several visits on developing the shape that best suits me. Unfortunately, Hailey had given me no good reason to trust her ever again.
False advertisement: Forever Natural! - There is nothing natural in Hailey's results. Hailey is exceptionally bad at doing lash extensions, so she should not be advertised as top-notch. She is a student...and not a good one at that. Her results don't reach even the bare minimum standards. You pay a premium price for a very poor outcome.
The salon itself is not concerned with providing value to the customer. Otherwise, they would prohibit Hailey from practicing there. Tina, the owner, has a philosophy that the provider must get paid for her time. However, the client should receive outstanding service for the outstanding price, which couldn't happen under Hailey's lack of skills and lack of care.
I was offered that Hailey would redo my lashes a few days later, but that was unacceptable to me because I was terrified of going back to her. To Tina I can only say that if you want to make up for a botched-up work by Hailey, don't send me back to her. Give me the best lash professional you got, and I'll be happy with the premium price. I went to this salon with the sincere intention of becoming a long-term patron of a small business. I got badly burnt.
Since the owner took no adequate responsibility for Hailey's terrible work and incompetence, I had to pay another full price for emergency intervention by another professional elsewhere that removed the bungled lashes and applied new ones. I have been wronged by Hailey and Forever Natural.
I am leaving this review to help potential clients to avoid a Hailey disaster. I feel violated by Forever Natural and feel obligated to leave an honest review of my experience. Don't trust Hailey with your eyes and eyelashes! read more